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The Australian Wine

The Australian Wine

4.3 from 765 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (276)
  • Return Claim MadeYes (5) · No (283)
  • Customer Service
    5.0 (200)
  • Shipping
    4.8 (210)
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Kris

KrisSydney, NSW

  • 2 reviews
  • Verified customer

The Easter mixed collection was really good!

published

The Easter mixed collection was really good! Just the box i wanted for this Easter family gathering.
Shiraz and Pinot Gris were my favorites.

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  • Verified customer

Great taste and great prices

published

I always enjoy when my boxes arrive and the surprise element that each bottle brings. There have been no disappointments yet!

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Martin W

Martin WSouth East Queensland, QLD

  • 4 reviews
  • Verified customer

Great red wines

published

We enjoy every box of red wines that we receive. They are great value and arrive promptly. Dont need anymore free glasses

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1 comment
The Australian Wine
Alex D.The Australian Wine
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Andrew

AndrewSydney, NSW

  • 2 reviews
  • Verified customer

Great wines at reasonable prices

published

The Australian Wine has introduced me to new wines I would not otherwise have enjoyed. A few firm favourites are now recurring orders.

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The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Excellent service and products

published

All the wine that we have ordered has been excellent. It is easy to order, value for money and delivered to your door. I also like that we get to try a variety of wineries that I would not necessarily have picked at a bottle shop. I have recommend it to my family and friends.

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The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Great

published

Delivery on time and very good wine.It good to have the choices that are offered.
Thank you Australian Wine it makes buying wine so much easier.

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The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Not sure why a review requires a title.

published

Rarely disappointed with the recommendations and quality of the wines received. The personal advice that has been provided for some of the specials has been particularly beneficial.

Incentivised ReviewNo
1 comment
The Australian Wine
Alex D.The Australian Wine
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Miles Foster

Miles FosterGippsland, VIC

Great wine and helpful staff.

published

Great choice of wines and all have been of excellent quality. You also have a good choice of over seas wines to select from.

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The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Good variety of high quality wines

published

Australian Wine provides access to a variety of high quality wines at great prices. No longer do you need to scour wine retailers shelves to try and pick a "winner" - Australian Wines does it all for you with packaged offers to select from...again at great prices. Well done Australian Wines!

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The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Perfect wines

published

Reliable and courteous deliveries. Varied and excellent selection Thoroughly enjoy wines and opportunity to try new wines and as well as supporting new producers and especially small wineries.

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The Australian Wine
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Andrew Dale

Andrew DaleSydney, NSW

  • 2 reviews
  • Verified customer

I can buy what I want, when I want

published

The Australian Wine Club gives me the choice of wines from all over the world, which suits my quaffing style perfectly. There is one big minus - too much good wine tempting me to savour. A great way to keep my cellar topped up.

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The Australian Wine
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Tommo

TommoMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Very Happy

published

Prompt response and delivery. The wines I have tried have been very good thus far. I have since ordered another carton.

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The Australian Wine
Alex D.The Australian Wine
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janis

janisMid North Coast, NSW

  • Verified customer

Love All Your Wines

published

Great range lovely staff who take orders only ring for 1 case end up with 4 great offers !! Kilikanoon is our favourite .The joys of life are good wine and dining !!

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The Australian Wine
Alex D.The Australian Wine
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Mary Howell

Mary HowellSydney, NSW

  • 2 reviews
  • Verified customer

A very refreshing drop !

published

What a lovely surprise ! We are enjoying a selection of very delicious wines and having fun sharing with friends. Thank you for your prompt delivery!

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The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Great wines, great customer service, repeat customer

published

First order was a special offer - no choices. But was excellent. Now I select through a consultant (Cam) - very happy.

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The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Awesome wines

published

Love the choice and variety. Its a good way to try something new. Always look forward to receiving the delivery.

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The Australian Wine
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David

David Sydney, NSW

Great wines, great price

published

I received an offer via my Australian Newspaper subscription and I thought I would try it out.
The delivery was received 2 days after ordering (I ordered on a Sunday) and so far all of the 6 wines (reds) I have tried have all been excellent wines. A great wine club that I would definately recommend.

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The Australian Wine
Alex D.The Australian Wine
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Decisions made easy

published

Good quality wines at great prices. Delivery procedures always kept up to date. Always pleasant people on the phone. Great overall service.

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The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

General thoughts

published

My experience is that the wines offered are very good value for money and the quality of the wine is closely related to the price but the price is always good value for money.

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The Australian Wine
Alex D.The Australian Wine
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AusWines Review

published

Excellent service, both on-line and phone. Prompt delivery and kept up to date on progress. Would highly recommend others to use.

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The Australian Wine
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Questions & Answers

Lou C.

Lou C.asked

Hello, can someone from The Australian Wine please explain how my order has been sent to the wrong address 3 (THREE) times and I have still not received any tracking number to track my delivery. Could someone from Australian Wines please explain how it takes a month and numerous phone calls and online chats to receive a case of NOTHING?? Can someone from The Australian Wines please explain how there is no accountability or management intervention when a customer repeatedly has to chase up an order placed and paid for weeks earlier. No communication, no intervention and no idea how to treat customers - that must be the mission statement from this poorly managed company. Here's a philosophy you might need to adopt going forward with your poorly structured business - "If you don't look after your customers, someone else will".

1 answer
The Australian Wine
Alex D.The Australian Wine

Hi Lou,

Im an terribly sorry that you haven't yet received your wines.

I agree that this is unacceptable.

I have sent you a message to assist you further with your inquiry.

Warm Regards
The Australian Wine
Customer Service

Amanda O

Amanda Oasked

Hi there, we ordered the 14 wines with two glasses and have not received our order. It was well over a week ago and when on the website it says we have no current orders. I’d appreciate a prompt response considering we paid $120 for not much. Thanks.

2 answers
Felp
Felp

I totally agree with you. It happened to us as well. My husband called twice and couldn't get a clear answer.

The Australian Wine
Alex D.The Australian Wine

Hello Amanda and Felp.

Thank you for your review.

Im sorry that you both haven't yet received your wines.

I will send you both a message separately to resolve this for you.

Warm Regards

The Australian Wine
Customer Service

Corey K

Corey Kasked

Is there a contract that you enter to join the club?

1 answer
I.P. Daily
I.P. Daily

See their website for basics

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