The Bioflame

After installing a Bio Flame in my own home, I have added it to our display centre and have been offering it our clients. Quality built, great service, and affordable addition or conversion of a fireplace. Definitely recommend this company.

We are quite pleased with our new fireplace. Ordered online and arrived in less than a week. Very simple install and gives off a great flame and heat!

Have had a long term relationship with Bio Flame for their fireplaces. Nothing but great things to say about their product and service.

My brother has purchased several Bio Flame's over the years and recently, so did I and glad that I did. Great customer service and overall product experience!

Very happy with our Bio Flame burner. Came sooner than expected. Wish I know of these alcohol heaters sooner. I would recommend Bio Flame over the cheaper Chinese made burners.

I really love it. It came in good time although due to covid it was a bit delayed. They apologised and send some biofuel as an apology. The fireplace actually came by plane! The local installers did not have a problem with the installation and it looks absolutely beautiful. It does require fireproofing according to Australian rules so make sure installers do that! I spoke to Alex from the company personally and he has been extremely clear and helpful throughout.

On 19 July 2019 I ordered a black powder coated burner with a 10 litre tank. In Sep, two months later, a raw unfinished, branded, stainless steel burner arrived - damaged on the edges, with a 5L tank. Following notification, on 28 Nov, four months from ordering - a branded, black powder coated burner arrived - with a 5L tank.
On 16 April 2020, after lighting the burner, it failed to extinguish when the flap was closed - with flames raging from every perimeter gap. Very dangerous. Again, following notification, I was offered another model. On 11...