Reviewer Photos & Videos
Woohoo Blind Factory
Our timber shutters were installed just in time for Christmas - they are absolutely stunning and have totally transformed our family room. From our initial quotation to the installation, The Blind Factory have been truly amazing. The adds might be "slightly" annoying, but the quality, price and staff they have are certainly NOT.
Thanks again to The Blind Factory team for your professionalism and delivering on your promise.
Yesturday my plantation shutters were completed by a lovely young man from the Blind Factory Josh T ,
he was very efficient and was friendly and nothing was any trouble to him. Josh let me know what time he would arrive and he took so much time making sure everything was done correctly and I am so pleased with the end result, I thoroughly commend the Blind factory for employing him.
Very happy customers!
Danny from Blind Factory fitted 2 blinds & a security door for us today -he was very efficient, knowledgeable, friendly & punctual. Products look very good & work well. Shane, who measured & quoted was extremely helpful & has great product knowledge!
Purchased 6 blinds, Moses gave us great information and was not afraid to point out several options that we had not thought of. We were told to expect delivery within 3 weeks, 10 days after placing the order Danny installed the blinds within 20minutes. Great service.
Based on our experience we would certainly recommend The Blind Factory.
Shane provided complete information to make easy decision.
Factory did great job.
James perfectly fitted 2 roller blinds today.
Thank you to all.
Great customer and reliable service
Would be happy to recommend company to anyone looking for blinds. Approached several different suppliers besides The Blind Factory and was not impressed. From measuring, quoting and installation, every stage handled with courtesy and professionalism by Rowan and Danny.
Best customer service.
The best customer service I have experienced by far by Moses Zeitouni. He was professional , cheerful, dedicated and went above and beyond to put our mind at ease in choosing the right company and answered all our many questions we had. So nice to see such excellent customer service which is hard to find these days. Truly an asset to this company. We just had the blinds installed and very delighted with the quality and couldn’t be happier. Do not hesitate if thinking about getting blinds from the blind factory . Great company .
Good product but Very poor customer service
Got amplimesh security door from them as my contact was forwarded to them . Very quick to come out to do initial site quote. Installer was supposed to come out to do site measure once deposit was paid but waited 2 weeks and no one called to arrange it .Had to call to chase up for that. George the sale rep that came out felt like he was only interested in getting the job, very poor follow up from then after deposit was paid ended up waiting 2 months for the door to be installed (Had to chase it up as well ) and they installed it with the incorrect lock that I ordered. Communication from sales to installation team very poor. Was going to get other doors done but I am not going with them again .
High quality products and service
We are so pleased we used The Blind Factory for a major refit of our home. Josh was pleasant and efficient at measuring and quoting and the installers did a great job with our roller blinds, external awnings and Zip Track blinds. Andrew again did a wonderful job installing the shutters. Also great communication.
Superb materials and installation
Andrew is a superb measurer and efficient fitter of shutters. They look fantastic and we really recommend the Blind Factory. The materials are great and the advice on care and maintenance is most helpful.
My shutters look amazing
Thanks Andrew for the very professional installation of our shutters. They look fabulous
Thanks also to Josh who did the measuring, very efficient and friendly. Highly recommend The blind factory
Prompt, professional and highly recommended!
Josh T from the blind factory did a stellar and efficient job on our whole house. He was professional, clever and lovely to deal with. I highly recommend for anyone seeking affordable and fuss-free blind and curtain installations.
Thanks to Andrew who came out and measured our new home for plantation shutters. Thank you to Andrew the installer for installing our shutters. the blind factory Installed shutters before in our old house was very happy. So happy again for the shutters in our new home. We highly recommend them. We would not have gone anywhere else. Their customer service was above and beyond. Excellent. Thank You Blind Factory we highly recommend you to family and friends
Fernando and Simone Garcia xx
We received very professional and prompt service from measuring to installation from Robert whose advice was greatly appreciated. He even adjusted an existing blind happily. Would certainly recommend The Blind Factory.
One of the easiest and most professional transactions we have had in a long time. They were great to work with from start to finish with nothing too much trouble. We are rapt with the quality of our blinds and would definitely deal with these guys again
Professional job from start to finish
Michelle (Bayswater VIC) was great to deal with and her experience was core to making the right selections.
Installation by Clint was also professional - love the blinds, thank you both.
Loving our new blinds!
Excellent customer service particularly with selecting the right colour/fabric/look to fit, quick to make and install and fitter was very efficient and helpful. Best of all, the blinds look fantastic!
Questions & Answers
To whom it may concern, I have always loved your jingles but your latest one regarding ‘iso’ now has to be removed because it has been distressing me to be reminded about our new harsh lockdown restrictions just released yesterday. I’m sure I’m not the only who feels this way. I look forward to hearing from you soon regarding my concerns. Regards Isabella
Alina M.The Blind Factory
We too find the lockdown difficult and we wish everyone enduring the process our best wishes for the coming weeks.
For individuals and business's, the extended lockdown announced by the Government last Sunday will be a challenge that we all now need to get through as best we can.
However, be assured that our radio ads are not intended to be distressing to you.
Our ads are intended as a light hearted interval to the day and a chance to do a little sing along. However, we will adjust this song as soon as we can, so hopefully you too can have a little sing along when the ad comes on again !
Take care and all our best,
The Blind Factory Team
Thank you so much for your caring and understanding comments. I look forward to hearing more wonderful ads.
Hi just inquiring regarding your plantation shutters do they come from china? And is there a long delay in shipments due to the worldwide pandemic?
Alina M.The Blind Factory
Sorry for the delay Ginny. Our Plantation Shutters are manufactured in China. At this stage there is no delay on production.
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