Would be happy to recommend company to anyone looking for blinds. Approached several different suppliers besides The Blind Factory and was not impressed. From measuring, quoting and installation, every stage handled with courtesy and professionalism by Rowan and Danny.

The best customer service I have experienced by far by Moses Zeitouni. He was professional , cheerful, dedicated and went above and beyond to put our mind at ease in choosing the right company and answered all our many questions we had. So nice to see such excellent customer service which is hard to find these days. Truly an asset to this company. We just had the blinds installed and very delighted with the quality and couldn’t be happier. Do not hesitate if thinking about getting blinds from the blind factory . Great company .
Many thanks
Suzie Galea

Got amplimesh security door from them as my contact was forwarded to them . Very quick to come out to do initial site quote. Installer was supposed to come out to do site measure once deposit was paid but waited 2 weeks and no one called to arrange it .Had to call to chase up for that. George the sale rep that came out felt like he was only interested in getting the job, very poor follow up from then after deposit was paid ended up waiting 2 months for the door to be installed (Had to chase it up as well ) and they installed it with the incorrect lock that I ordered. Communication from sales to installation team very poor. Was going to get other doors done but I am not going with them again .

We are so pleased we used The Blind Factory for a major refit of our home. Josh was pleasant and efficient at measuring and quoting and the installers did a great job with our roller blinds, external awnings and Zip Track blinds. Andrew again did a wonderful job installing the shutters. Also great communication.
Highly recommended.

Andrew is a superb measurer and efficient fitter of shutters. They look fantastic and we really recommend the Blind Factory. The materials are great and the advice on care and maintenance is most helpful.

Thanks Andrew for the very professional installation of our shutters. They look fabulous
Thanks also to Josh who did the measuring, very efficient and friendly. Highly recommend The blind factory

Josh T from the blind factory did a stellar and efficient job on our whole house. He was professional, clever and lovely to deal with. I highly recommend for anyone seeking affordable and fuss-free blind and curtain installations.

Thanks to Andrew who came out and measured our new home for plantation shutters. Thank you to Andrew the installer for installing our shutters. the blind factory Installed shutters before in our old house was very happy. So happy again for the shutters in our new home. We highly recommend them. We would not have gone anywhere else. Their customer service was above and beyond. Excellent. Thank You Blind Factory we highly recommend you to family and friends
Fernando and Simone Garcia xx

We received very professional and prompt service from measuring to installation from Robert whose advice was greatly appreciated. He even adjusted an existing blind happily. Would certainly recommend The Blind Factory.

One of the easiest and most professional transactions we have had in a long time. They were great to work with from start to finish with nothing too much trouble. We are rapt with the quality of our blinds and would definitely deal with these guys again

Re Blind Factory. Thank you Adrian for measuring up and providing great advice for my internal blinds and thank you Robert for installing them in a friendly and professional manner. Andrew

Michelle (Bayswater VIC) was great to deal with and her experience was core to making the right selections.
Installation by Clint was also professional - love the blinds, thank you both.

Excellent customer service particularly with selecting the right colour/fabric/look to fit, quick to make and install and fitter was very efficient and helpful. Best of all, the blinds look fantastic!

Had Plantation Shutters and Roller Blinds Installed, installers were on time, efficient, friendly and did a really professional job.
Shutters have totally transformed our house.
Would thoroughly recommend them, and will definitely use them again for the rest of the house.

Josh from the Blind Factory installed our outdoor blind yesterday and we are very happy with it. Josh had rung prior to the measuring and the installation dates to arrange suitable times. He rang 1/2 an hour prior to his arrival and arrived exactly on time. Installation was quick and efficient and operation and care was explained well. Will recommend The Blind Factory to others.
Bernice

Andrew installed our plantation shutters today, he called the day before, arrived on time, worked quickly and took all the packaging away. Would highly recommend, and the shutters look fantastic.

Had blinds installed today by Josh from the Blind Factory. He was punctual and even messaged prior to arrival to advise what time to expect him. He was very personable, efficient and took great care, leaving everything tidy. The whole experience of choosing blinds from Lee, who came to our home to measure and quote, through to the completion of the job, was very professional and we thought good value. Would highly recommend the Blind Factory.

Josh was very polite and arrived on time to install plantation shutters in my new bathroom. He explained how to work them and how to clean them. He left my bathroom clean and tidy. I am very pleased with the end result. Adrian also very helpful in advising me about my choice of product. Thank you blind Factory

Josh at the blind factory has installed an electric blind and plantation shutters at our home - both occasions provided exceptional service, on time and on budget - would highly recommend the blind factory

I had a great experience with everyone from The Blind Company and I love my double roller blinds. Tanya their rep was very knowledgeable and helpful and the installer Josh did a great job. I would without a doubt recommend them.