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The Blind Factory
4.7 from 454 reviews · View Statistics
See the Best Blind & Shutter Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.9 (131)
  • Return Claim MadeYes · No (158)
  • Warranty Claim MadeYes · No (158)
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Seeker
SeekerGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like

Highly Recommend The Blind Factory

published

Contacted several blind manufacturers and installers. The Blind Factory pricing was competitive.
The staff from quoting to fitting were professional and made the process easy.
Installers arrived on time and completed the job no stress.
Will definitely use them again and recommend to anyone needing blinds and curtains.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thanks Seeker - that's great!

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Perfect

published

From the initial measure and quote with Emma to the final installation everyone was very friendly, helpful and punctual. 2 motorised Ziptrak blinds are excellent quality and look fantastic. Hayden's installation skills are flawless and he did a very professional job with the installation. Thank You

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Elisabeth,

Thank you for the feedback - enjoy your Ziptraks!

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Pauline
PaulineSydney, NSW

Looks amazing!

published

Our plantation shutters look fabulous. Thanks James - everything was so well done from beginning to end. The service was professional and friendly ... and tidy as well!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi and thank you Pauline.

We appreciate your feedback.

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Gabriele
GabrieleSydney Surrounds, NSW
  • 3 reviews

Best Choice Ever!

published

Once you have dealt with the team at The Blind Factory you would not go elsewhere as it would be second best! From booking in our measure and quote, to meeting Oliver and getting good sound advice and a very competitive quote and then having a very courteous, tradesman, Danny come to install our blinds we have not been disappointed. The Blind Factory runs like a well oiled machine manned by a team who are the best in their field. We were informed every step of the way regarding our order and installation. Nothing was a bother, Thank you to The Blind Factory for outstanding service - not heard of in these times!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Gabriele - thank you for the comments - we really appreciate it.

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Great company

published

Very easy to work from start to finish. Sales rep took the time to show us all our options and we chose a mixture of blinds and curtains. Danny was an exceptional installer - very professional and friendly. Called half an hour before to let me know when he was coming and was on time. Only reason for 4 stars is because there was a quite a long delay between ordering and installing (3 months), however the reason for this was because Danny was not happy with the finished product of the curtains so did not allow them to be installed and requested they be remade. He informed me of this at the time. We were grateful for this and now that they have been installed they look beautiful! Would highly recommend The Blind Factory.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Great ! - we appreciate the feedback Nancy.

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Tracey
TraceyGreater Melbourne (Outer), VIC

Very professional, Very Happy Customer

published

We had Tanya come to measure up our house. Tanya was very knowledgeable with the product and gave us some great ideas that we went with and love. Tanya was awesome to deal with.
Thankyou Tanya @ The blind factory

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Tracey - thank you for the feedback!

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Very happy with my purchase

published

As I knew what I wanted I did not go to the store. The lovely Tanya came to my house and measured up for shutters and blinds. I did not install the myself. They were installed by two different installers and I can say they were very pleasant to have in my home.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi and thank you for your feedback - we appreciate it.

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Happy Customer
Happy CustomerGreater Melbourne (Outer), VIC

Great experience.

published

Hi, one of your Decor Consultants, Jess Allman, attended my home today to measure/quote for blinds. Knows the product, efficient, engaging, spoke simply and clearly. An absolute asset to The Blind Factory.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Dear Happy Customer - thank you for your feedback and comments!

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Ron D
Ron DSouthwest, VIC
  • 3 reviews

Fantastic Job, thanks.

published

From the initial measure and quote with Emma to the final installation everyone was very friendly and helpful. Appreciate the flexibility of the team to fit in with our schedule. The final product, 3 Ziptrak blinds look fantastic. Hayden did a very professional job with the installation.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Ron, thank you so much for the review. Glad you like them !!

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Exemplary customer service

published

Danny installed two blinds for us.
He said he would be here between 11 and 12 but was delayed and rang to say he would be later in the day if that was alright
We were home all day so it wasn’t an issue
He rang half an hour before turning up and turned up on time.
He could not be more friendly and professional
He is a credit to your organisation.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

We appreciate your feedback Richard,. Thank you.

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Ray K
Ray KGreater Melbourne (Inner), VIC

George and the team at Blind Factory are amazing!

published

George at the Blind Factory is simply put amazing. He arrived on time, answered all our questions and provided a lot of advice which made the process of choosing blinds so much easier. Thanks George and team you guys rock :)

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thank you Ray!

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Clare
ClareGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

Very satisfied Customer

published

The Consultant and Installer of my new automatic roller blinds were fantastic. Great service, friendly & courteous including god communication every step of the way, from providing quotes to installation and how to use the blinds remote control (incl recharging) - would not hesitate to recommend using The Blind Factory.

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Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

That's great Clare - thank you!

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Tasi
TasiSydney, NSW

Great service, very friendly staff

published

We have used The Blind Factory a few times and have not been disappointed. We had 6 Amplimesh Security Doors Installed.
Moses is the representative who measures and quotes and Danny was our installer. Both were friendly, efficient, knowledgeable with great customer service. We were constantly updated as to the progress and delivery of our order.
I would recommend The Blind Factory.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Don't waste your time!

published

Complete & total incompetence, still waiting for the 5th attempt to complete the installation of our blinds and get the measurements correct!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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MLM
MLMGreater Melbourne (Inner), VIC

Sales and Service

published

George was very personable, helpful and prompt. He answered all our questions and explained all the options. The sales process and service was excellent. George knows his products thoroughly and advised us as to which product would suit best.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thank you MLM !

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Page 1 of 7

Questions & Answers

Leo
Leoasked
VIC, Geelong

I am after a quotation on 2x indoor white shutters and 2 x indoor sun dark UV blinds.

1 answer
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Leo, please give the team a call on 132546 and we can organize for a free measure and quote or drop into our Showroom at 118 Fyans Street in Geelong for assistance.

Paul A.
Paul A.asked
The Blind Factory

Do you supply and install venition blinds

1 answer
Joan
Joan

I arranged for block out blinds and see out blinds that cannot be seen in from outside only.

TJK
TJKasked
The Blind Factory

Do you have knife hinges as an option (they fit top and bottom edges and are less obvious than butt hinges)?

1 answer
Suzie Galea
Suzie Galea

Hi there
Sorry I’m really not sure as they were done for my mums home not mine.

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The Blind Factory

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