Very happy with my motorised blinds. Love the ease with which they operate. Small glitch in the beginning which was dealt with with by friendly and efficient service by Danusia.
The reviewer stated that an incentive was offered for this review
Poor customer service
Lady on phone when enquiring about a warranty delivery was rude and abrupt. Will not recommend this company to anyone!
Fake basswood shutter, no certificate, fake material
They sell fake "basswood" plantation shutter, they gave the cheapest quote and end up with a Timber Composite, which is basically a shutter with a thin outer layer of timber, but the inside is made up of another material glued together to make the panel, frame and slats. So while it looks like solid timber from the outside, it is actually made of many materials. within a few weeks, everything started go wrong, warping louvers/slats, inconsistent paint finishes, shutters coming off hinges...they can't provide material "certificate of origin", this company deserves a zero rating.
Had a problem with a blind, called the showroom late on a Friday and they had a service technician out at 7pm that night.
Now thats service. Highly recommended
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Ordered blinds that was defective
Blinds were defective as it didn't block out the sun. Bad service and sponsors bad radio hosts. Tried to get them to rectify the problem but they asked me to shove it.
The Blind Factory -review
Last week, John from The Blind factory came and installed blinds in three rooms in our apt.
He was very professional and did a great job.
We are very happy with his service.
Questions & Answers
I am after a quotation on 2x indoor white shutters and 2 x indoor sun dark UV blinds.
Hi Leo, please give the team a call on 132546 and we can organize for a free measure and quote or drop into our Showroom at 118 Fyans Street in Geelong for assistance.
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