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The Blind Factory

The Blind Factory (page 4 of 20)

4.7 from 394 reviews · View Statistics

Reviews

4.7

394 reviews
5
(340)
4
(29)
3
(2)
2
(2)
1
(21)
  • Product Quality
    4.9 (98)
  • Return Claim MadeYes (1) · No (113)
  • Warranty Claim MadeYes (3) · No (112)
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Pete - Lee

Pete - LeeGreater Melbourne (Outer), VIC

Great turnaround

published

Absolutely love our blinds. Fast and great service and professional company. Highly recommended.
Blinds was ready in 2 weeks, cant thank you enough for a great service. Thanks Pete & Lee. Noble Park Nth

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Pete and Lee for choosing The Blind Factory!

John R.

John R.Greater Melbourne (Outer), VIC

  • 2 reviews

Plantation Shutters

published

Just had Plantation Shutters fitted by The Blind Factory.
Excellent Quality & Fitting by Andrew was very Professional.
Fitting was even done Two Weeks early which was a pleasant Surprise.
John R. Ferntree Gully

1 comment
The Blind Factory
Alina M.The Blind Factory

Great - thanks John.

Faye

FayeGreater Melbourne (Metropolitan), VIC

Great customer service

published

Great service from start to finish, HIGHLY recommend this company. They made the booking process easy,excellent range of products, not pushy they we're happy to come out multiple times and delivered when they said they would.

1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks for letting us know Faye - we appreciate your comments.

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Bonnie

BonnieGreater Melbourne (Outer), VIC

looks fantastic

published

A big Thankyou to Taffy and Gary they did the most amazing job fitting our Zip track Blinds today super efficient very tidy and very friendly so glad we made the change to these blinds as discussed when they came for our final measurements well done guys. Bonnie

1 comment
The Blind Factory
Alina M.The Blind Factory

Glad you like the ZipTracks Bonnie - they are a great product!

Ordered blinds that was defective

published

Blinds were defective as it didn't block out the sun. Bad service and sponsors bad radio hosts. Tried to get them to rectify the problem but they asked me to shove it.

1 comment
The Blind Factory
Alina M.The Blind Factory

service call for blind repair

published

The Blind Factory Service response was quick and the serviceman, Jacob was able to fix the blind and reinforce the mounting very professionally. Thanks for the prompt and efficient service!

1 comment
The Blind Factory
Alina M.The Blind Factory

Great, thank you for the feedback Jeff.

mariannouel

mariannouel

  • 4 reviews

Great quality, quick installation!

published

Very happy with the service and installation of our new blinds. Robert was very friendly, he arrived on time and was very quick and efficient.
The blinds look very sleek, modern and very sturdy. Thank you

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Marian!

RENITA HUNTER

RENITA HUNTERGreater Melbourne (Metropolitan), VIC

Amazing Transformation of our house

published

We are so happy with the service and installation of our plantation shutters. The whole experience was better than expected. Andrew B did an amazing and professional job installing them. They came much earlier than we anticipated and they have really transformed the whole front of the house.
Other companies I had quotes from offered cheap shutters for the same price. Ver happy with the quality and service. Highly recommend.

1 comment
The Blind Factory
Alina M.The Blind Factory

Hi Renita - we are really pleased that the shutters have transformed your house.

Thanks for the feedback on our service and plantation shutter quality. Enjoy!

Great product- Great Service

published

Very happy with our new blinds and shutters. Sue was great helping us select colours and style to suit our new townhouse. Thanks to Andrew as well for his professional installation. A seamless process from start to finish.

1 comment
The Blind Factory
Alina M.The Blind Factory

Hi Peta - thanks for your choosing The Blind Factory and your positive feedback !

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Amazing blinds, amazing service!

published

We just got our blinds fitted by the wonderful Robert and we couldn’t be more pleased. He arrived on time and was so efficient. We are so happy with the end result. Thank you the blind factory and thank you Robert.

1 comment
The Blind Factory
Alina M.The Blind Factory

That's great Yolande - we are happy that you are happy!

Excellent Service

published

Thank you to Robert for such good and friendly service. Windows now look great. Very professional installation and all waste removed. Would certainly recommend The Blind Factory to anyone needing window coverings.

1 comment
The Blind Factory
Alina M.The Blind Factory

Hi Lorene,
Thank you for taking the time to give us your feedback.

Steve Z

Steve ZGreater Melbourne (Metropolitan), VIC

Excellent product- Highly recommend-Professional installation!

published

This is the Second time in a space of 3 years we have decided to use The Blind Factory and i must say we couldn't be happier- the product itself is second to none and the installer we had , Robert was very pleasant professional and made sure that the work was completed on time. Have no hesitation in recommending to anyone that is thinking of installing blinds with this company....Thank you and a huge thanks goes to Robert
Steve Z

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you for the feedback Steve - we appreciate it. Rob is an experienced and valued part of our team.

Lucas

LucasGreater Melbourne (Outer), VIC

Excellent work, Highly Recommend

published

Thank you so much Garry and Taffy, Beautiful work! Very professional and efficient, they came and installed blinds, plantation shudders and curtains for my new house in point cook and they look amazing!
Very impressed! The finishes have actually exceeded my expectations. Blind Factory was easy to deal with and is top quality. Would highly Recommend! Well done guys. Cheers

1 comment
The Blind Factory
Alina M.The Blind Factory

Fantastic Lucas ! - thanks for taking the time to send us your feedback.

Exceptional service & high quality product

published

Thank you Gary & Taffy for your exceptional knowledge, service & instillation of our blinds, curtains & shutters. We are beyond thrilled. It has surpassed all our expectations. Because of your friendliness & punctuality it was a pleasure to work with you. We would definitely recommend the blind factory to anyone.

1 comment
The Blind Factory
Alina M.The Blind Factory

WOW!!!!! The plantation shutters and curtains look amazing in your home!!!
Thanks for sharing these Amanda and Bert.
And thank - you for choosing us and our great team ..we really appreciate it.

Amazing company to deal with

published

The company did our installation and their products look fantastic. I would recommend this company to everyone. From start to finish the professionalism was spot on and their contractors turn up on time.

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Happy Customer ! - we trust you enjoy your blinds.

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6053gail

6053gailGreater Melbourne (Metropolitan), VIC

  • 16 reviews
  • 1 like

Very Happy!!

published

We are very happy with our experience with The Blind Factory. Everything was a simple, smooth process. Customer service was excellent from our installer, Robert Hermez. Turned up on time, was friendly, helpful and quick. Thank you for a great quality product and service!

1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks for the feedback Gail.

Liza R.

Liza R.

  • 2 reviews

Everyone comments on our beautiful plantation shutters.

published

Our consultant Andrew Peters was very informative when helping me choose just the right shutters for our home. The whole process was quick and hassle free. Before long my rooms were transformed from bland to beautiful.

1 comment
The Blind Factory
Alina M.The Blind Factory

Great - thanks Liza!

The Blind Factory -review

published

Last week, John from The Blind factory came and installed blinds in three rooms in our apt.

He was very professional and did a great job.

We are very happy with his service.

John
Ivanhoe

1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you John.

Kathy

KathyGreater Melbourne (Outer), VIC

Plantation Shutters

published

Approximately five years ago we installed our house with plantation shutters and we were extremely satisfied with the service and installation. However just recently we noticed a small hairline crack in one of the frames, so we called the blind factory out to inspect the fault and they insisted in replacing the whole frame and shutter with no charge. We didn't expect this type of great service and would highly recommend the blind factory with no hesitation. Also I would like to mention that Andrew was very polite and extremely helpful. Thank you very much.

1 comment
The Blind Factory
Alina M.The Blind Factory

That's great - thanks for the feedback Kathy.

Angela

AngelaGreater Melbourne (Metropolitan), VIC

Great service and great product

published

We had our plantation shutters installed and could not be happier with the service and the shutters themselves. I found Andrew Peters to be friendly and courteous at all times and ready to answer my many questions. From the quote which was very competitive to the installation the whole process was seamless. The delivery time was spot on too. I will definitely use The Blind Factory again when I replace my old roller blinds. Thanks!

1 comment
The Blind Factory
Alina M.The Blind Factory

Hi Angela - glad you are happy with the shutters and Andrew !

Page 4 of 20
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Questions & Answers

TJK

TJKasked

Do you have knife hinges as an option (they fit top and bottom edges and are less obvious than butt hinges)?

1 answer
Suzie Galea
Suzie Galea

Hi there
Sorry I’m really not sure as they were done for my mums home not mine.

isabellarusso

isabellarussoasked

To whom it may concern, I have always loved your jingles but your latest one regarding ‘iso’ now has to be removed because it has been distressing me to be reminded about our new harsh lockdown restrictions just released yesterday. I’m sure I’m not the only who feels this way. I look forward to hearing from you soon regarding my concerns. Regards Isabella

3 answers
The Blind Factory
Alina M.The Blind Factory

Hi Isabella,

We too find the lockdown difficult and we wish everyone enduring the process our best wishes for the coming weeks.

For individuals and business's, the extended lockdown announced by the Government last Sunday will be a challenge that we all now need to get through as best we can.

However, be assured that our radio ads are not intended to be distressing to you.

Our ads are intended as a light hearted interval to the day and a chance to do a little sing along. However, we will adjust this song as soon as we can, so hopefully you too can have a little sing along when the ad comes on again !

Take care and all our best,

The Blind Factory Team

isabellarusso
isabellarusso

Thank you so much for your caring and understanding comments. I look forward to hearing more wonderful ads.

Regards
Isabella

isabellarusso
isabellarusso

Hi again, your new jingle is great - I love it! Thank you for your compassion during these trying times.

Kind regards
Isabella

Ginny

Ginnyasked

Hi just inquiring regarding your plantation shutters do they come from china? And is there a long delay in shipments due to the worldwide pandemic?

1 answer
The Blind Factory
Alina M.The Blind Factory

Sorry for the delay Ginny. Our Plantation Shutters are manufactured in China. At this stage there is no delay on production.

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