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The Blind Factory
Reviews
Fake basswood shutter, no certificate, fake material
They sell fake "basswood" plantation shutter, they gave the cheapest quote and end up with a Timber Composite, which is basically a shutter with a thin outer layer of timber, but the inside is made up of another material glued together to make the panel, frame and slats. So while it looks like solid timber from the outside, it is actually made of many materials. within a few weeks, everything started go wrong, warping louvers/slats, inconsistent paint finishes, shutters coming off hinges...they can't provide material "certificate of origin", this company deserves a zero rating.
Ordered blinds that was defective
Blinds were defective as it didn't block out the sun. Bad service and sponsors bad radio hosts. Tried to get them to rectify the problem but they asked me to shove it.
Hello Jinny,
We cannot locate you in our job history or having had any contact with you as a customer. ...
Read more Can you contact The Blind Factory on 132546 and ask to speak to Anthony. Your review looks to be the same as someone called CRAZYMALAY, with the same image as Jinny W on Word of Mouth review sites - and we cannot locate that customer either or have any contact in our job history... ??? https://www.wordofmouth.com.au/reviews/the-blind-factory-bayswaterQuestions & Answers
Do you supply and install venition blinds
I arranged for block out blinds and see out blinds that cannot be seen in from outside only.
Do you have knife hinges as an option (they fit top and bottom edges and are less obvious than butt hinges)?
To whom it may concern, I have always loved your jingles but your latest one regarding ‘iso’ now has to be removed because it has been distressing me to be reminded about our new harsh lockdown restrictions just released yesterday. I’m sure I’m not the only who feels this way. I look forward to hearing from you soon regarding my concerns. Regards Isabella
Hi Isabella,
We too find the lockdown difficult and we wish everyone enduring the process our best wishes for the coming weeks.
For individuals and business's, the extended lockdown announced by the Government last Sunday will be a challenge that we all now need to get through as best we can.
However, be assured that our radio ads are not intended to be distressing to you.
Our ads are intended as a light hearted interval to the day and a chance to do a little sing along. However, we will adjust this song as soon as we can, so hopefully you too can have a little sing along when the ad comes on again !
Take care and all our best,
The Blind Factory Team
Thank you so much for your caring and understanding comments. I look forward to hearing more wonderful ads.
Regards
Isabella
Hi again, your new jingle is great - I love it! Thank you for your compassion during these trying times.
Kind regards
Isabella
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Read more Also, our products are fully warrantied and we have no warranty claim from anyone under that name or the issues you state. You have posted your review three times - against our Sydney office and our Melbourne office. Please advise where you are from? Additionally , we do have a Certificate of Origin for our Plantation Shutters. Can you please call our office on 132546 so we can identify you and assist.Hello Jane,
We have no record of you or a job under that name in our system. We have no record of you as a customer and communicated this to you when you posted the exact same review elsewhere as Jane Kellaway. ...