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They sell fake "basswood" plantation shutter, they gave the cheapest quote and end up with a Timber Composite, which is basically a shutter with a thin outer layer of timber, but the inside is made up of another material glued together to make the panel, frame and slats. So while it looks like solid timber from the outside, it is actually made of many materials. within a few weeks, everything started go wrong, warping louvers/slats, inconsistent paint finishes, shutters coming off hinges...they can't provide material "certificate of origin", this company deserves a zero rating.
Blinds were defective as it didn't block out the sun. Bad service and sponsors bad radio hosts. Tried to get them to rectify the problem but they asked me to shove it.
Hello Jinny,
We cannot locate you in our job history or having had any contact with you as a customer. ...
Read more Can you contact The Blind Factory on 132546 and ask to speak to Anthony. Your review looks to be the same as someone called CRAZYMALAY, with the same image as Jinny W on Word of Mouth review sites - and we cannot locate that customer either or have any contact in our job history... ??? https://www.wordofmouth.com.au/reviews/the-blind-factory-bayswaterQuestions & Answers
I am after a quotation on 2x indoor white shutters and 2 x indoor sun dark UV blinds.
Hi Leo, please give the team a call on 132546 and we can organize for a free measure and quote or drop into our Showroom at 118 Fyans Street in Geelong for assistance.
Do you supply and install venition blinds
I arranged for block out blinds and see out blinds that cannot be seen in from outside only.
Do you have knife hinges as an option (they fit top and bottom edges and are less obvious than butt hinges)?
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Dedicated Service
Great customer service & beautiful shutters
Great assistance provided by Lisa
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Read more Also, our products are fully warrantied and we have no warranty claim from anyone under that name or the issues you state. You have posted your review three times - against our Sydney office and our Melbourne office. Please advise where you are from? Additionally , we do have a Certificate of Origin for our Plantation Shutters. Can you please call our office on 132546 so we can identify you and assist.Hello Jane,
We have no record of you or a job under that name in our system. We have no record of you as a customer and communicated this to you when you posted the exact same review elsewhere as Jane Kellaway. ...