The Blind Factory

Definitely would use these guys again, they tell you a time they will show up and they are there, had my unit fitted with brand new vertical by blinds by Danny, to give it my personal touch as I just recently moved in to the place, they definitely look better than what was previously here!. Definitely would use The Blind Factory again.

Really happy with the service and how easy it all was. However, the awnings make lots of rattling noises in the wind, sounds like someone's knocking on the door and awaken us from our sleep. But they do help keep the heat and glare out perfectly.

Two screen doors fitted before Xmas which was the main request. A second visit to confirm measurements was not mentioned at first and there was some reservation about meeting the Xmas deadline but it was met with about 3 weeks to spare.

Extremely happy with our blinds. But even happier with their after sales service. After having a minor problem with one blind (was taken down by painter and not replaced correctly) I received excellent service by Chris and Josh.
The problem was fixed in a timely manner and I could not be happier.
Would strongly recommend The Blind Factory.

Last week, John from The Blind factory came and installed blinds in three rooms in our apt.

He was very professional and did a great job.

We are very happy with his service.

John
Ivanhoe

Began by emailing just to ask for a quote and a few days later Andrew P was there to help me choose the correct blinds for my house, answer all my questions and provide a free quote on the spot. Deciding on which blinds was made a lot easier with his knowledge of each products suitability. Also, the two gents who came to do the installations were nice to deal with and quite quick as well. Solid job by the Blind Factory team.

Really happy with the service and the products, very competitive with price too. Andrew was very honest but not pushy which I really appreciate when purchasing anything, thank you Andrew

Online contact only was Very Good
No post-purchase contact at this stage. Waiting to see if you contact me!
NA
Very good but missing excellent by a small margin due to the slight touch against the wall.

Paid Deposit 10/8/2017 did not get receipts until 23/10/2017 this company had to be prompted for communication. Blinds were not installed until much after this 2017-they are made in china. To be honest they don't feel like wood. Noticed bad warping of at least 16 of these shutters and contacted them 3/9/2018. No communication until I hounded them on the 10/9/2018. 11 or 12/9/2018 two people came out and took photos of "72" of these which had warped and not noticeable to my naked eye. People we paid $5720.00 for these shutters. The house we move...

I have noted the problems encountered are on a previous page.
As the fitter is coming back to install additional shutters and awnings we can have the problems sorted out when he comes.

After being disappointed my multiple blind companies, I have now settled on The Blind Factory and have not been disappointed. The installers in particular are knowledgeable and are always quick to advise if something won't work. The quality of the blinds and shutters have been good too.

Well done to the Blind FActory. From start to finish the installation went well and the new blinds look great on the house.

updated from curtains to vertical blinds and they have made a huge difference. room looks bigger and allows more light so, opens up and looks great. a job well done.

We live in a very different house (train) and weren’t sure how our shutter blinds in the bathroom and ensuite would work out. Nothing was level in the measurement area, lots of double checking which was great. The shutters arrived, installed and were perfect. Installation was quick and efficient.

Sales lady was friendly and efficient. From measure-up to installation took 8 weeks, was quoted 4-5 weeks. Installation was quick.