Consistent and Helpful
Very helpful staff who provided excellent advice on suitable colours and styles. Am very happy with the end result. The shutter blinds in particular are gorgeous!
Overall the sales people were good and the installation was done professionally, we found the after service was efficient , as we have only just moved we will evaluate the product in the near future
The blind was necessary to provide dappled shade and it does that.
We needed only one blind and the salesman provided the correct advice as to colour and effectiveness. The installation was quick after the blind had been made. We would use The Blind Factory again.
The double blinds are great and what I asked for however they do make the rooms much darker than I expected. Will need to explore different option for future blinds.
The Blind Factory delivered when and what they said they would. Sales Consultant! Installer and phone staff all very good and helpful.
Good product, on time and good advice.
Sales rep was on time and polite as was the blind installer. Sales rep gave us a number of options regarding a large sliding door, we went with his recommendation which proved the right thing to do. Product of the blinds were as we expected and what was told to us. Overall very pleased with the process and the quality of the blinds. On our experience we would certainly recommend the Blind Factory.
Should have done this years ago
We are very happy with the fast, friendly service we received. We have recommended the Blind Factory to friends who are in the market for new awnings.
Very efficient and job done, when they said it would be. However, it was disappointing to see the old awnings and packaging left behind, in my front yard. After contacting the company, I have received an apology and been assured that someone will come and collect it.
everything we expected
have ordered and received what we asked for. I as a customer am very pleased with the way the job was handled from the start to
Not only was one of the blinds fitted faulty, I heard nothing about a replacement despite the fitter telling me it would be redone within the week. I then rang some weeks after and get attitude on the phone by the girl(Rhianna) that took my call, telling me it was in the system, the problem is I wasnt aware of that. Communication would have solved that issue. im also dissappointed the blinds were fitted to stacker doors that open rhs with lhs blind pulleys, makes it impossible to leave the room with having to limbo under the blind or pull it away from the wall.
Perfect timing just in time for Christmas and the high temps!
The company were polite and helpful with the decision making of all 6 blinds.
I chose the company as they had done such a good job of my recently sold residence!
Questions & Answers
Do you supply and install venition blinds
I arranged for block out blinds and see out blinds that cannot be seen in from outside only.
Do you have knife hinges as an option (they fit top and bottom edges and are less obvious than butt hinges)?
Sorry I’m really not sure as they were done for my mums home not mine.
To whom it may concern, I have always loved your jingles but your latest one regarding ‘iso’ now has to be removed because it has been distressing me to be reminded about our new harsh lockdown restrictions just released yesterday. I’m sure I’m not the only who feels this way. I look forward to hearing from you soon regarding my concerns. Regards Isabella
The Blind Factory
We too find the lockdown difficult and we wish everyone enduring the process our best wishes for the coming weeks.
For individuals and business's, the extended lockdown announced by the Government last Sunday will be a challenge that we all now need to get through as best we can.
However, be assured that our radio ads are not intended to be distressing to you.
Our ads are intended as a light hearted interval to the day and a chance to do a little sing along. However, we will adjust this song as soon as we can, so hopefully you too can have a little sing along when the ad comes on again !
Take care and all our best,
The Blind Factory Team
Thank you so much for your caring and understanding comments. I look forward to hearing more wonderful ads.
Hi again, your new jingle is great - I love it! Thank you for your compassion during these trying times.
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