The Blind Factory

The work was done very efficiently and our installer Danny H from the Blind Factory was wonderful. Nothing was too much trouble.

One of the blinds installed by the Blind Factory 10 years ago starting slipping down on its own. I visited the showroom in Bayswater North to purchase the controller replacement part, and brought along the roll of blind. Brett, who was in the showroom took the blind away, and returned it to me with broken part replaced. When I tried to pay for the part, he said "No Charge and if I had any other issues, to simply call them again". Brett even carried the huge blind and helped place in my car boot. This company has been around a long time, and I ...

Highly recommend. From initial enquiry, great customer service provided. Response provided in timely manner and a measure/quote organised on my schedule.
My consultant was Louie, has a vast knowledge of products and able to provide you solutions that benefits you.
Our plans changed so did not move forward with new blinds, however this will be first choice if we decide to do so in the future.

After an enthusiastic recommendation from a friend, we went with The Blind Factory. From start to finish, the team has been absolutely wonderful.
Rowan did the initial measure and quote for plantation shutters and a Roman blind. Liaison with Nicole and Jacinta in the office was always helpful and professional. When there were delays regarding delivery due to Covid, we were always kept informed, which was really appreciated during this difficult period.
Ross did the check measure (which was appreciated) and offered professional suggestions and h...

At the measure and quote for blinds in our unit the professional advice and help in fabric selection was important to us. After installation we are very happy with the way the blinds look and perform. The installation was perfect, the men arrived at the advised time, and after difficulty drilling into concrete in the small recess allowed for blinds/curtains all worked out to our satisfaction. I will shortly be in touch for a measure and quote for curtains and will recommend the Blind Company to friends. A job well done thank you - R&R Jannali

From the initial contact we had with the blind factory we have been 100% satisfied with the price, quality and all
Important the communication.
I would highly recommend them.
Our blinds & shutters look amazing !

Last week, Danny from The Blind Factory came to install vertical blinds in a building complex that we own. Unfortunately, we had to delay the installation several times but that did not faze Danny as he was always patient and very professional. Danny arrived on time and worked diligently on the installation to get the job completed efficiently. Likewise, Oliver who prepared the quote was on time, professional, quote was back to us on the same day and rooms identified clearly. Based on my experience with Danny and Oliver and the quote price, I'd highly recommend The Blind Factory.

From beginning to end the whole process and experience was wonderful. They organised a time to fit in with my heavy work schedule, offered advice that I took, and now I am so glad I did, as I am just so happy with the final results. I love my new curtains, they look divine and are so perfect in every way. I would highly recommend.

Hi Brett.
Our beautiful plantation shutters finally arrived today after a considerable delay due to problems in China and Covid 19. Obviously no fault of the Blind Factory. Our installer today was the excellent Andrew Fenech. The installation is absolutely 1st class.
We have a bay window and old style double hung sash windows. The shutters actually appear as part of the original windows and not just add-ons like some others.
I must say that I am very, very happy with the result, but my wife Kerri came home shortly after Andrew had left, and I c...

The Blinds were installed by Ross and Carly.
They were extremely helpful and I would recommend them again.
Happy with my Blinds.

From the first contact by phone to initiate a quote right through without exception everyone was both efficient and friendly. Could not be more happy with the end result. Thanks Blind Factory would not hesitate to recommend you!!

This is my 7th time using TBF and each time I have been very happy with the range of blinds, the prompt and professional service and the very competitive prices. Every person I have dealt with has been very helpful and friendly and right on time for their appointment - both quoter and installer. I had a double Andy team this time - Andy the quoter gave me excellent suggestions and Andy the installer was not only very good at his job but a lovely person with excellent communication skills. I ended up having to change my availability due to a delay in my renovation and Andy could not have been more accommodating about that. Thanks all at TBF and I will see you for the next job.

Good work and efficient service done from the initial contact to the final installation. I had to delay the last part due to a new door being installed and this was taken into account and followed up well. Very happy.

Very Efficient and Professional from the quoting to communication to fitting. Product also great quality. Highly recommend The Blind Factory.

Our timber shutters were installed just in time for Christmas - they are absolutely stunning and have totally transformed our family room. From our initial quotation to the installation, The Blind Factory have been truly amazing. The adds might be "slightly" annoying, but the quality, price and staff they have are certainly NOT.
Thanks again to The Blind Factory team for your professionalism and delivering on your promise.