?
? !
1 photo
The Blind Factory
4.7 from 413 reviews · View Statistics

Reviews

4.9

124 reviews
  • Product Quality
    5.0 (98)
  • Return Claim MadeYes · No (117)
  • Warranty Claim MadeYes · No (117)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Robyn I.

Robyn I.Sydney, NSW

Excellent product

published

At the measure and quote for blinds in our unit the professional advice and help in fabric selection was important to us. After installation we are very happy with the way the blinds look and perform. The installation was perfect, the men arrived at the advised time, and after difficulty drilling into concrete in the small recess allowed for blinds/curtains all worked out to our satisfaction. I will shortly be in touch for a measure and quote for curtains and will recommend the Blind Company to friends. A job well done thank you - R&R Jannali

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Anitra

AnitraSydney, NSW

  • 2 reviews

Excellent product & service

published

From the initial contact we had with the blind factory we have been 100% satisfied with the price, quality and all
Important the communication.
I would highly recommend them.
Our blinds & shutters look amazing !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Sharon

SharonGreater Melbourne (Inner), VIC

Stunning - My Girlfriends are Jealous

published

From beginning to end the whole process and experience was wonderful. They organised a time to fit in with my heavy work schedule, offered advice that I took, and now I am so glad I did, as I am just so happy with the final results. I love my new curtains, they look divine and are so perfect in every way. I would highly recommend.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Great - Thanks Sharon!

Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how The Blind Factory compares to other Blind & Shutter Shops

Know better, choose better.

Compare all

Brilliant. Perfect in every way!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks Mark and Kerri - we are glad you love your shutters!

Similar opinion? Write a review on ProductReview.com.au!
Rosalind

RosalindSydney, NSW

New Blinds

published

The Blinds were installed by Ross and Carly.
They were extremely helpful and I would recommend them again.
Happy with my Blinds.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
The Blind Factory
Alina M.The Blind Factory

Hi Rosalind, thank you for your feedback.

Rosalind
Rosalind

Well it was the truth. Will be in touch when I require further replacement Blinds

Similar opinion? Write a review on ProductReview.com.au!
Sarah

SarahGreater Melbourne (Outer), VIC

  • 2 reviews

Terrific in every way

published

From the first contact by phone to initiate a quote right through without exception everyone was both efficient and friendly. Could not be more happy with the end result. Thanks Blind Factory would not hesitate to recommend you!!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Hi Sarah, Thanks for letting us know!

Similar opinion? Write a review on ProductReview.com.au!
DC

DCGreater Melbourne (Inner), VIC

  • 3 reviews
  • 3 likes

Excellent quality & service, great price - happy return customer

published

This is my 7th time using TBF and each time I have been very happy with the range of blinds, the prompt and professional service and the very competitive prices. Every person I have dealt with has been very helpful and friendly and right on time for their appointment - both quoter and installer. I had a double Andy team this time - Andy the quoter gave me excellent suggestions and Andy the installer was not only very good at his job but a lovely person with excellent communication skills. I ended up having to change my availability due to a delay in my renovation and Andy could not have been more accommodating about that. Thanks all at TBF and I will see you for the next job.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Hi DC,
thank you very much for being able to assist you seven times - we really appreciate you coming to us each time for your window coverings.

regards,

Similar opinion? Write a review on ProductReview.com.au!

Very Efficient

published

Very Efficient and Professional from the quoting to communication to fitting. Product also great quality. Highly recommend The Blind Factory.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Joseph!

Similar opinion? Write a review on ProductReview.com.au!
Mal S.

Mal S.Greater Melbourne (Outer), VIC

Woohoo Blind Factory

published

Our timber shutters were installed just in time for Christmas - they are absolutely stunning and have totally transformed our family room. From our initial quotation to the installation, The Blind Factory have been truly amazing. The adds might be "slightly" annoying, but the quality, price and staff they have are certainly NOT.
Thanks again to The Blind Factory team for your professionalism and delivering on your promise.

  • Thumbnail
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks Mal, Enjoy!

Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how The Blind Factory compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Monica

MonicaVictoria

Excellent service

published

Yesturday my plantation shutters were completed by a lovely young man from the Blind Factory Josh T ,
he was very efficient and was friendly and nothing was any trouble to him. Josh let me know what time he would arrive and he took so much time making sure everything was done correctly and I am so pleased with the end result, I thoroughly commend the Blind factory for employing him.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Monica, we appreciate your feedback.

Similar opinion? Write a review on ProductReview.com.au!

Very happy customers!

published

Danny from Blind Factory fitted 2 blinds & a security door for us today -he was very efficient, knowledgeable, friendly & punctual. Products look very good & work well. Shane, who measured & quoted was extremely helpful & has great product knowledge!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you!

Similar opinion? Write a review on ProductReview.com.au!
Rob

RobGreater Melbourne (Inner), VIC

  • 5 reviews
  • 3 likes

Very Fast follow up

published

Thank you Jane for your help with our blind. We took it down to wash and lost some parts. Fantastic Service and quick !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks Rob.

Similar opinion? Write a review on ProductReview.com.au!
Sue

Sue

  • 2 reviews

Very Happy

published

Purchased 6 blinds, Moses gave us great information and was not afraid to point out several options that we had not thought of. We were told to expect delivery within 3 weeks, 10 days after placing the order Danny installed the blinds within 20minutes. Great service.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Sue.

Similar opinion? Write a review on ProductReview.com.au!
F White

F WhiteSydney, NSW

Based on our experience we would certainly recommend The Blind Factory.

published

Shane provided complete information to make easy decision.
Factory did great job.
James perfectly fitted 2 roller blinds today.
Thank you to all.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Great , thank you!

Similar opinion? Write a review on ProductReview.com.au!

Great customer and reliable service

published

Would be happy to recommend company to anyone looking for blinds. Approached several different suppliers besides The Blind Factory and was not impressed. From measuring, quoting and installation, every stage handled with courtesy and professionalism by Rowan and Danny.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Pauline

Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how The Blind Factory compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Suzie Galea

Suzie GaleaSydney, NSW

Best customer service.

published

The best customer service I have experienced by far by Moses Zeitouni. He was professional , cheerful, dedicated and went above and beyond to put our mind at ease in choosing the right company and answered all our many questions we had. So nice to see such excellent customer service which is hard to find these days. Truly an asset to this company. We just had the blinds installed and very delighted with the quality and couldn’t be happier. Do not hesitate if thinking about getting blinds from the blind factory . Great company .
Many thanks
Suzie Galea

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Suzie for your comments - we really appreciate your feedback!

Similar opinion? Write a review on ProductReview.com.au!
Homer56

Homer56MELBOURNE

  • 4 reviews

High quality products and service

published

We are so pleased we used The Blind Factory for a major refit of our home. Josh was pleasant and efficient at measuring and quoting and the installers did a great job with our roller blinds, external awnings and Zip Track blinds. Andrew again did a wonderful job installing the shutters. Also great communication.
Highly recommended.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Homer56!

Similar opinion? Write a review on ProductReview.com.au!
Finn

FinnGreater Melbourne (Metropolitan), VIC

  • 13 reviews
  • 4 likes

Superb materials and installation

published

Andrew is a superb measurer and efficient fitter of shutters. They look fantastic and we really recommend the Blind Factory. The materials are great and the advice on care and maintenance is most helpful.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Great! Thank you Finn, we appreciate your feedback.

Similar opinion? Write a review on ProductReview.com.au!
Maureen

MaureenGreater Melbourne (Metropolitan), VIC

My shutters look amazing

published

Thanks Andrew for the very professional installation of our shutters. They look fabulous
Thanks also to Josh who did the measuring, very efficient and friendly. Highly recommend The blind factory

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thank you Maureen - we are glad you like them!

Similar opinion? Write a review on ProductReview.com.au!

Prompt, professional and highly recommended!

published

Josh T from the blind factory did a stellar and efficient job on our whole house. He was professional, clever and lovely to deal with. I highly recommend for anyone seeking affordable and fuss-free blind and curtain installations.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
The Blind Factory
Alina M.The Blind Factory

Thanks Sam.

Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 6
See all The Blind Factory reviews

Questions & Answers

Paul A.

Paul A.asked

Do you supply and install venition blinds

1 answer
Joan
Joan

I arranged for block out blinds and see out blinds that cannot be seen in from outside only.

TJK

TJKasked

Do you have knife hinges as an option (they fit top and bottom edges and are less obvious than butt hinges)?

1 answer
Suzie Galea
Suzie Galea

Hi there
Sorry I’m really not sure as they were done for my mums home not mine.

isabellarusso

isabellarussoasked

To whom it may concern, I have always loved your jingles but your latest one regarding ‘iso’ now has to be removed because it has been distressing me to be reminded about our new harsh lockdown restrictions just released yesterday. I’m sure I’m not the only who feels this way. I look forward to hearing from you soon regarding my concerns. Regards Isabella

3 answers
The Blind Factory
Alina M.The Blind Factory

Hi Isabella,

We too find the lockdown difficult and we wish everyone enduring the process our best wishes for the coming weeks.

For individuals and business's, the extended lockdown announced by the Government last Sunday will be a challenge that we all now need to get through as best we can.

However, be assured that our radio ads are not intended to be distressing to you.

Our ads are intended as a light hearted interval to the day and a chance to do a little sing along. However, we will adjust this song as soon as we can, so hopefully you too can have a little sing along when the ad comes on again !

Take care and all our best,

The Blind Factory Team

isabellarusso
isabellarusso

Thank you so much for your caring and understanding comments. I look forward to hearing more wonderful ads.

Regards
Isabella

isabellarusso
isabellarusso

Hi again, your new jingle is great - I love it! Thank you for your compassion during these trying times.

Kind regards
Isabella

See all The Blind Factory questions

Get an answer from our members and The Blind Factory representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.