Reviewer Photos & Videos
Great service and installation by Robert
We had 3 blinds installed and Robert did this efficiently and no mess or fuss. Great customer service from the job being measured up, ensuring the blinds matched our existing, the quick turnaround and installation.
Just had Plantation Shutters fitted by The Blind Factory.
Excellent Quality & Fitting by Andrew was very Professional.
Fitting was even done Two Weeks early which was a pleasant Surprise.
John R. Ferntree Gully
Great customer service
Great service from start to finish, HIGHLY recommend this company. They made the booking process easy,excellent range of products, not pushy they we're happy to come out multiple times and delivered when they said they would.
A big Thankyou to Taffy and Gary they did the most amazing job fitting our Zip track Blinds today super efficient very tidy and very friendly so glad we made the change to these blinds as discussed when they came for our final measurements well done guys. Bonnie
service call for blind repair
The Blind Factory Service response was quick and the serviceman, Jacob was able to fix the blind and reinforce the mounting very professionally. Thanks for the prompt and efficient service!
Amazing Transformation of our house
We are so happy with the service and installation of our plantation shutters. The whole experience was better than expected. Andrew B did an amazing and professional job installing them. They came much earlier than we anticipated and they have really transformed the whole front of the house.
Other companies I had quotes from offered cheap shutters for the same price. Ver happy with the quality and service. Highly recommend.
Great product- Great Service
Very happy with our new blinds and shutters. Sue was great helping us select colours and style to suit our new townhouse. Thanks to Andrew as well for his professional installation. A seamless process from start to finish.
Amazing blinds, amazing service!
We just got our blinds fitted by the wonderful Robert and we couldn’t be more pleased. He arrived on time and was so efficient. We are so happy with the end result. Thank you the blind factory and thank you Robert.
Thank you to Robert for such good and friendly service. Windows now look great. Very professional installation and all waste removed. Would certainly recommend The Blind Factory to anyone needing window coverings.
Excellent product- Highly recommend-Professional installation!
This is the Second time in a space of 3 years we have decided to use The Blind Factory and i must say we couldn't be happier- the product itself is second to none and the installer we had , Robert was very pleasant professional and made sure that the work was completed on time. Have no hesitation in recommending to anyone that is thinking of installing blinds with this company....Thank you and a huge thanks goes to Robert
Excellent work, Highly Recommend
Thank you so much Garry and Taffy, Beautiful work! Very professional and efficient, they came and installed blinds, plantation shudders and curtains for my new house in point cook and they look amazing!
Very impressed! The finishes have actually exceeded my expectations. Blind Factory was easy to deal with and is top quality. Would highly Recommend! Well done guys. Cheers
Exceptional service & high quality product
Thank you Gary & Taffy for your exceptional knowledge, service & instillation of our blinds, curtains & shutters. We are beyond thrilled. It has surpassed all our expectations. Because of your friendliness & punctuality it was a pleasure to work with you. We would definitely recommend the blind factory to anyone.
Amazing company to deal with
The company did our installation and their products look fantastic. I would recommend this company to everyone. From start to finish the professionalism was spot on and their contractors turn up on time.
We are very happy with our experience with The Blind Factory. Everything was a simple, smooth process. Customer service was excellent from our installer, Robert Hermez. Turned up on time, was friendly, helpful and quick. Thank you for a great quality product and service!
Everyone comments on our beautiful plantation shutters.
Our consultant Andrew Peters was very informative when helping me choose just the right shutters for our home. The whole process was quick and hassle free. Before long my rooms were transformed from bland to beautiful.
Approximately five years ago we installed our house with plantation shutters and we were extremely satisfied with the service and installation. However just recently we noticed a small hairline crack in one of the frames, so we called the blind factory out to inspect the fault and they insisted in replacing the whole frame and shutter with no charge. We didn't expect this type of great service and would highly recommend the blind factory with no hesitation. Also I would like to mention that Andrew was very polite and extremely helpful. Thank you very much.
Great service and great product
We had our plantation shutters installed and could not be happier with the service and the shutters themselves. I found Andrew Peters to be friendly and courteous at all times and ready to answer my many questions. From the quote which was very competitive to the installation the whole process was seamless. The delivery time was spot on too. I will definitely use The Blind Factory again when I replace my old roller blinds. Thanks!
Andrew Peters was extremely helpful!
Andrew Peters was extremely helpful, and very professional. We had the whole house fitted with double layers roller blinds with automatic remote controls (can’t go back! Once you have this) I would use Andrew again for his services and I have referred him to my friends and family.
Fast quote and measure plus delivered the product at the expected timeline.
Andrew Peters did the measure and quoted me the detail and price on the same day. The products got delivered and install at the time they estimated. Well done the blind factory .
The Blind Factory and Andrew are the best in the business. No need to call anyone else
Andrew did a quote, emailed it the same day, beat the competitors for pricing and made the payment process so easy. Beautiful blinds, installed perfectly and great choices to pick from.
Questions & Answers
Do you supply and install venition blinds
I arranged for block out blinds and see out blinds that cannot be seen in from outside only.
Do you have knife hinges as an option (they fit top and bottom edges and are less obvious than butt hinges)?
Sorry I’m really not sure as they were done for my mums home not mine.
To whom it may concern, I have always loved your jingles but your latest one regarding ‘iso’ now has to be removed because it has been distressing me to be reminded about our new harsh lockdown restrictions just released yesterday. I’m sure I’m not the only who feels this way. I look forward to hearing from you soon regarding my concerns. Regards Isabella
The Blind Factory
We too find the lockdown difficult and we wish everyone enduring the process our best wishes for the coming weeks.
For individuals and business's, the extended lockdown announced by the Government last Sunday will be a challenge that we all now need to get through as best we can.
However, be assured that our radio ads are not intended to be distressing to you.
Our ads are intended as a light hearted interval to the day and a chance to do a little sing along. However, we will adjust this song as soon as we can, so hopefully you too can have a little sing along when the ad comes on again !
Take care and all our best,
The Blind Factory Team
Thank you so much for your caring and understanding comments. I look forward to hearing more wonderful ads.
Hi again, your new jingle is great - I love it! Thank you for your compassion during these trying times.
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