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The Blind Factory
4.7 from 464 reviews · View Statistics
See the Best Blind & Shutter Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    5.0 (136)
  • Return Claim MadeYes (2) · No (154)
  • Warranty Claim MadeYes (2) · No (155)
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Dee
DeeSydney, NSW

Excellent!

published

Danny installed our blinds within 10 minutes. He was friendly, approachable and knowledgeable about the product.

  • Incentivised Review No
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Lynette M.
Lynette M.Greater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Lovely blinds.

published

Andrew B installed my blinds in my 1 bedroom unit today. He did an excellent job and cleaned up mess afterwards. I really like them.

  • Product Quality
  • Return Claim MadeNo
  • Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

love my shutters and roller blinds - dresses the windows

published

great service from Andrew installing our roller blinds & shutters. Also thanks to Michelle for providing professional advice on the samples and what would suit our home. Highly recommend The Blind Factory to friends.

  • Product Quality
  • Incentivised Review No
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Emma J.
Emma J.Greater Melbourne (Inner), VIC

Great result and excellent service

published

Extremely efficient service and very happy with Michelle and Andrew B. Already recommended them to my sister for her house. Timber shutters look great.

  • Product Quality
  • Incentivised Review No
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Andrew B. Delivery and Installation

published

Andrew B. delivered and installed our blinds. He was extremely helpful at all stages liaising with the factory to resolve any issues we had. Thank you Andrew.

  • Product Quality
  • Incentivised Review No
The Blind Factory
Alina M.The Blind FactorySend a private message

That's great - thank you Rhonda!

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Jillian
JillianSydney, NSW
  • 2 reviews

Brilliant company

published

Just had new roller blinds installed 13/07/2022 and what an AMAZING job. From the first contact with the company through to Shane Sutton coming and giving us a quote which he was very helpful with the choice of fabrics and colours. When James McCoggan came to do the installation of the blinds he was terrific and very professional indeed. I would NOT have any hesitation to recommend The Blind Factory. Overall the whole experience was outstanding. It is lovely to receive true customer service. To the team at The Blind Factory keep up the good work.

  • Product Quality
  • Incentivised Review No
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Very happy customer!

published

Very professional team, from selecting blinds to installing them!
Danny and his worker were fantastic, very friendly and professional. Great communication, kept me in the loop. Gave me a courtesy call prior to arriving. Was very fast and clean! Would 100% recommend this blind company 10/10!
My blinds look fantastic, very classy!

  • Return Claim MadeNo
  • Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Karena
KarenaGreater Melbourne (Outer), VIC

Great Service and Knowledge

published

Despite the area not being of a standard shape, the Blind Factory came out and provided suitable options for outdoor binds. Great service and kept fully informed throughout the process- they are now installed and look fantastic. Would definitely use them again.

  • Product Quality
  • Incentivised Review No
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Karena, Thank you - we appreciate your feedback!

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Lorella
LorellaSydney, NSW

Great experience from quote to installment!

published

Loved working with The Blind Factory. Shane spent an hour helping me decide on colours and fabric, his knowledge and expertise was exactly what I needed as I'm so indecisive on my own. 5 weeks later I have 19 windows refurbished with new blinds. Danny was just a dream installer. The whole process from start to finish was seamless. I couldn't be happier with the colours, fabric and finish I chose. Love the service! Love the product! Love the value! Love the lifetime guarantee! Seriously, why would you bother with anyone else.

  • Product Quality
  • Incentivised Review No
The Blind Factory
Alina M.The Blind FactorySend a private message

Thank you for the feedback Lorella. We're really glad that you love the service, love the product and love the value!

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Seeker
SeekerGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like

Highly Recommend The Blind Factory

published

Contacted several blind manufacturers and installers. The Blind Factory pricing was competitive.
The staff from quoting to fitting were professional and made the process easy.
Installers arrived on time and completed the job no stress.
Will definitely use them again and recommend to anyone needing blinds and curtains.

  • Product Quality
  • Incentivised Review No
The Blind Factory
Alina M.The Blind FactorySend a private message

Thanks Seeker - that's great!

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Perfect

published

From the initial measure and quote with Emma to the final installation everyone was very friendly, helpful and punctual. 2 motorised Ziptrak blinds are excellent quality and look fantastic. Hayden's installation skills are flawless and he did a very professional job with the installation. Thank You

  • Product Quality
  • Incentivised Review No
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Elisabeth,

Thank you for the feedback - enjoy your Ziptraks!

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Pauline
PaulineSydney, NSW

Looks amazing!

published

Our plantation shutters look fabulous. Thanks James - everything was so well done from beginning to end. The service was professional and friendly ... and tidy as well!

  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi and thank you Pauline.

We appreciate your feedback.

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Andrew and Helen
Andrew and HelenGreater Melbourne (Inner), VIC

From Boiled Lollies to Chocolates!

published
  • Incentivised Review No
The Blind Factory
Alina M.The Blind FactorySend a private message
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Gabriele
GabrieleSydney Surrounds, NSW
  • 3 reviews

Best Choice Ever!

published

Once you have dealt with the team at The Blind Factory you would not go elsewhere as it would be second best! From booking in our measure and quote, to meeting Oliver and getting good sound advice and a very competitive quote and then having a very courteous, tradesman, Danny come to install our blinds we have not been disappointed. The Blind Factory runs like a well oiled machine manned by a team who are the best in their field. We were informed every step of the way regarding our order and installation. Nothing was a bother, Thank you to The Blind Factory for outstanding service - not heard of in these times!

  • Product Quality
  • Incentivised Review No
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Gabriele - thank you for the comments - we really appreciate it.

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Tracey
TraceyGreater Melbourne (Outer), VIC
  • 2 reviews

Very professional, Very Happy Customer

published

We had Tanya come to measure up our house. Tanya was very knowledgeable with the product and gave us some great ideas that we went with and love. Tanya was awesome to deal with.
Thankyou Tanya @ The blind factory

  • Product Quality
  • Incentivised Review No
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Tracey - thank you for the feedback!

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Page 1 of 10

Questions & Answers

Leo
Leoasked
VIC, Geelong

I am after a quotation on 2x indoor white shutters and 2 x indoor sun dark UV blinds.

1 answer
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Leo, please give the team a call on 132546 and we can organize for a free measure and quote or drop into our Showroom at 118 Fyans Street in Geelong for assistance.

Paul A.
Paul A.asked
The Blind Factory

Do you supply and install venition blinds

1 answer
Joan
Joan

I arranged for block out blinds and see out blinds that cannot be seen in from outside only.

TJK
TJKasked
The Blind Factory

Do you have knife hinges as an option (they fit top and bottom edges and are less obvious than butt hinges)?

1 answer
Suzie Galea
Suzie Galea

Hi there
Sorry I’m really not sure as they were done for my mums home not mine.

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The Blind Factory

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