Reviewer Photos & Videos
service call for blind repair
The Blind Factory Service response was quick and the serviceman, Jacob was able to fix the blind and reinforce the mounting very professionally. Thanks for the prompt and efficient service!
Amazing Transformation of our house
We are so happy with the service and installation of our plantation shutters. The whole experience was better than expected. Andrew B did an amazing and professional job installing them. They came much earlier than we anticipated and they have really transformed the whole front of the house.
Other companies I had quotes from offered cheap shutters for the same price. Ver happy with the quality and service. Highly recommend.
Great product- Great Service
Very happy with our new blinds and shutters. Sue was great helping us select colours and style to suit our new townhouse. Thanks to Andrew as well for his professional installation. A seamless process from start to finish.
Amazing blinds, amazing service!
We just got our blinds fitted by the wonderful Robert and we couldn’t be more pleased. He arrived on time and was so efficient. We are so happy with the end result. Thank you the blind factory and thank you Robert.
Thank you to Robert for such good and friendly service. Windows now look great. Very professional installation and all waste removed. Would certainly recommend The Blind Factory to anyone needing window coverings.
Excellent product- Highly recommend-Professional installation!
This is the Second time in a space of 3 years we have decided to use The Blind Factory and i must say we couldn't be happier- the product itself is second to none and the installer we had , Robert was very pleasant professional and made sure that the work was completed on time. Have no hesitation in recommending to anyone that is thinking of installing blinds with this company....Thank you and a huge thanks goes to Robert
Excellent work, Highly Recommend
Thank you so much Garry and Taffy, Beautiful work! Very professional and efficient, they came and installed blinds, plantation shudders and curtains for my new house in point cook and they look amazing!
Very impressed! The finishes have actually exceeded my expectations. Blind Factory was easy to deal with and is top quality. Would highly Recommend! Well done guys. Cheers
Exceptional service & high quality product
Thank you Gary & Taffy for your exceptional knowledge, service & instillation of our blinds, curtains & shutters. We are beyond thrilled. It has surpassed all our expectations. Because of your friendliness & punctuality it was a pleasure to work with you. We would definitely recommend the blind factory to anyone.
Amazing company to deal with
The company did our installation and their products look fantastic. I would recommend this company to everyone. From start to finish the professionalism was spot on and their contractors turn up on time.
We are very happy with our experience with The Blind Factory. Everything was a simple, smooth process. Customer service was excellent from our installer, Robert Hermez. Turned up on time, was friendly, helpful and quick. Thank you for a great quality product and service!
Everyone comments on our beautiful plantation shutters.
Our consultant Andrew Peters was very informative when helping me choose just the right shutters for our home. The whole process was quick and hassle free. Before long my rooms were transformed from bland to beautiful.
Approximately five years ago we installed our house with plantation shutters and we were extremely satisfied with the service and installation. However just recently we noticed a small hairline crack in one of the frames, so we called the blind factory out to inspect the fault and they insisted in replacing the whole frame and shutter with no charge. We didn't expect this type of great service and would highly recommend the blind factory with no hesitation. Also I would like to mention that Andrew was very polite and extremely helpful. Thank you very much.
Great service and great product
We had our plantation shutters installed and could not be happier with the service and the shutters themselves. I found Andrew Peters to be friendly and courteous at all times and ready to answer my many questions. From the quote which was very competitive to the installation the whole process was seamless. The delivery time was spot on too. I will definitely use The Blind Factory again when I replace my old roller blinds. Thanks!
Andrew Peters was extremely helpful!
Andrew Peters was extremely helpful, and very professional. We had the whole house fitted with double layers roller blinds with automatic remote controls (can’t go back! Once you have this) I would use Andrew again for his services and I have referred him to my friends and family.
Fast quote and measure plus delivered the product at the expected timeline.
Andrew Peters did the measure and quoted me the detail and price on the same day. The products got delivered and install at the time they estimated. Well done the blind factory .
The Blind Factory and Andrew are the best in the business. No need to call anyone else
Andrew did a quote, emailed it the same day, beat the competitors for pricing and made the payment process so easy. Beautiful blinds, installed perfectly and great choices to pick from.
Full house of blinds and awnings
The blinds and awnings installed are perfect and were excellent value for money. Andrew's advice was invaluable and his manner was also excellent.His communications and follow up were the best we have experienced, we could not be happier with the process or the outcome. Thank you Andrew and the Blind factory.
In love with our shutter! Great product and service
We had plantation shutters installed and are in love with them . The blind factory were great to deal with. Such great quality and price. The installer was very professional and helpful and made sure we were completely happy with the product. Would definitely purchase from and recommend the blind factory.
Quotes for blinds
Today we had a meeting with Kay to get some quotes for some blinds that we want to install. In the process leading up to today, Kay was wonderful to deal with as she responded promptly to our messages and sent us a few reminder messages for today.
She was punctual and gave us some great recommendations.
Love our roller blinds
Cannot fault the service so far from The Blind Factory. We have ordered roller blinds, security doors and plantation shutters for a new build. Initially contacted Andrew Peters who came within a day and measured and quoted - he knows his stuff, was friendly, honest, professional and really helpful. Subsequent follow up calls within a few days from installers for final measure on security doors and plantation shutters and our roller blinds were installed today (great quality), which is only 15 days since we paid the deposit (thanks Damian - another very professional, friendly and efficient employee). Highly recommend The Blind Factory, we will use them again in the future.
Love our shutters!
It was a pleasure to deal with your sales rep, Oliver and your installer, Joe. Both were professional and punctual and we would highly recommend them. We had plantation shutters installed throughout most of our home a week ago. This included a square bay window and three concertina style sliding doors. It was a large job and we are delighted with the fresh and updated look they have given our home, both from the inside and out. Joe's installation skills were first class. From start to finish, we are so glad we chose The Blind Factory.
From measure to installation the blind factory made it so easy to feel confident that I could achieve the finish we were after! The service from Andrew in the lead up and post installation has been nothing short of first class. Backed by their warranty they make you feel confident when purchasing. Highly recommend!
- The Blind Factory
Great quality product with excellent service
The sales rep were helpful during my show room visit. Andrew Peters provided excellent service providing advise and installation of blinds and security doors for our house. Everything was done on time without any issues. Will definitely go to The Blind Factory again if I need any blind work done.
I recently engaged The Blind Factory for our new motorised blinds after a recent renovation. We couldn’t be happier with the result. Matt the rep was on time and presented us with all the options which were accompanied by his practical solutions. We have already recommended TBF to our work colleagues. Thanks again.
Quality and value
Easy to deal with, fast and efficient service. Good quality of products, install and finish. Plenty of options and choices in their range of products. Did my blinds, curtains, security gate all in all. Very happy
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