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The Blind Factory
4.7 from 449 reviews · View Statistics
See the Best Blind & Shutter Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    5.0 (118)
  • Return Claim MadeYes · No (141)
  • Warranty Claim MadeYes · No (141)
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Tracey
TraceyGreater Melbourne (Outer), VIC

Very professional, Very Happy Customer

published

We had Tanya come to measure up our house. Tanya was very knowledgeable with the product and gave us some great ideas that we went with and love. Tanya was awesome to deal with.
Thankyou Tanya @ The blind factory

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Very happy with my purchase

published

As I knew what I wanted I did not go to the store. The lovely Tanya came to my house and measured up for shutters and blinds. I did not install the myself. They were installed by two different installers and I can say they were very pleasant to have in my home.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi and thank you for your feedback - we appreciate it.

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Happy Customer
Happy CustomerGreater Melbourne (Outer), VIC

Great experience.

published

Hi, one of your Decor Consultants, Jess Allman, attended my home today to measure/quote for blinds. Knows the product, efficient, engaging, spoke simply and clearly. An absolute asset to The Blind Factory.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Dear Happy Customer - thank you for your feedback and comments!

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Ron D
Ron DSouthwest, VIC
  • 3 reviews

Fantastic Job, thanks.

published

From the initial measure and quote with Emma to the final installation everyone was very friendly and helpful. Appreciate the flexibility of the team to fit in with our schedule. The final product, 3 Ziptrak blinds look fantastic. Hayden did a very professional job with the installation.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Ron, thank you so much for the review. Glad you like them !!

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Exemplary customer service

published

Danny installed two blinds for us.
He said he would be here between 11 and 12 but was delayed and rang to say he would be later in the day if that was alright
We were home all day so it wasn’t an issue
He rang half an hour before turning up and turned up on time.
He could not be more friendly and professional
He is a credit to your organisation.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

We appreciate your feedback Richard,. Thank you.

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Ray K
Ray KGreater Melbourne (Inner), VIC

George and the team at Blind Factory are amazing!

published

George at the Blind Factory is simply put amazing. He arrived on time, answered all our questions and provided a lot of advice which made the process of choosing blinds so much easier. Thanks George and team you guys rock :)

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thank you Ray!

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Clare
ClareGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

Very satisfied Customer

published

The Consultant and Installer of my new automatic roller blinds were fantastic. Great service, friendly & courteous including god communication every step of the way, from providing quotes to installation and how to use the blinds remote control (incl recharging) - would not hesitate to recommend using The Blind Factory.

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Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

That's great Clare - thank you!

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Tasi
TasiSydney, NSW

Great service, very friendly staff

published

We have used The Blind Factory a few times and have not been disappointed. We had 6 Amplimesh Security Doors Installed.
Moses is the representative who measures and quotes and Danny was our installer. Both were friendly, efficient, knowledgeable with great customer service. We were constantly updated as to the progress and delivery of our order.
I would recommend The Blind Factory.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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MLM
MLMGreater Melbourne (Inner), VIC

Sales and Service

published

George was very personable, helpful and prompt. He answered all our questions and explained all the options. The sales process and service was excellent. George knows his products thoroughly and advised us as to which product would suit best.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thank you MLM !

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Bob
Bob
  • 2 reviews

Excellent service from start to finish

published

from the initial call out for quotes to the finished product the staff were very friendly and helpful. This is the 2nd house we have used The Blind Factory and couldn't be happier. Timber shutters look amazing and the outside blind works very well blocking out the hot sun.

Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thank you Bob.

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The reviewer stated that an incentive was offered for this review

Patto
PattoGreater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like

Outside Blinds - should've done it WAY sooner!

published

We've had numerous inside blinds and curtains over time from T.B.F. - all excellent. My two 'Home-made - handyman" outside blinds were never that flash - or well received. We just had two recently installed by Ian from T.B.F. .. the 1st hot day, down they came. So damn good .. 'Happy wife' - Happy life'. Lesson learnt ! Thanks 'T.B.F.'.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thanks Patto - glad to hear those awnings are doing their job!

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Helskie
HelskieSydney, NSW

Outstanding service

published

Great products and amazing service. Far exceeded my expectations. Such professional service. Thank you so much ,can't recommend enough. I will recommend to everyone.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Great service great value

published

Robert came this morning and installed our blinds - they look great it took no time at all! The price was incredibly reasonable- thanks!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thanks Mary Anne ! We appreciate you giving us the feedback.

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kirsten t.
kirsten t.Greater Melbourne (Metropolitan), VIC

Good quality, great price

published

I had five blinds and four floor to ceiling sheer blinds installed and was very impressed with the quality of the products and at such a great price. Great customer service and staff are very friendly and professional.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thanks Kirsten - we are happy you like them!

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Fantastic service

published

I purchased some blinds through the blind factory and from beginning to end the service was outstanding, I would recommend any day!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
The Blind Factory
Alina M.The Blind FactorySend a private message

Thank you Sharon!

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Page 1 of 6

Questions & Answers

Leo
Leoasked
VIC, Geelong

I am after a quotation on 2x indoor white shutters and 2 x indoor sun dark UV blinds.

1 answer
The Blind Factory
Alina M.The Blind FactorySend a private message

Hi Leo, please give the team a call on 132546 and we can organize for a free measure and quote or drop into our Showroom at 118 Fyans Street in Geelong for assistance.

Paul A.
Paul A.asked
The Blind Factory

Do you supply and install venition blinds

1 answer
Joan
Joan

I arranged for block out blinds and see out blinds that cannot be seen in from outside only.

TJK
TJKasked
The Blind Factory

Do you have knife hinges as an option (they fit top and bottom edges and are less obvious than butt hinges)?

1 answer
Suzie Galea
Suzie Galea

Hi there
Sorry I’m really not sure as they were done for my mums home not mine.

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The Blind Factory

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