Take priority of Health and Well being safety for your Staff
Considering COVID-19. You have taken no considerable action to join with the community in putting a halt to your physical store services. You continue to remain open even after big-named retail companies in Australia have already made the decision to close their doors.
You should really take into consideration your staff's health and well being as a priority rather than focusing on gaining any last-minute customer sales. Your staff has put themselves in a great risk of potentially contracting the corona-virus. There were many warnings given by ...
I often shop at the body shop for products and love the huge range that they have. Everything is easy to see and the shelves are laid out well. The staff are knowledgable about the products they sell and are able to make recomendations which are usually spot on.
Its so good
The body shop products that i bought are very good for skin. I have a dry skin so i used their drops of youth and facial oil, which i found very effective.
Body shop Canberra centre- A must place for gifts
I was greeted with a friendly smile as soon as I entered. A promotion was going on and a team member was explaining how to avail it. All the members were team focussed and the store had a huge range of Christmas gifts. A beautifully decorated store
Bad customer service in Toowoomba
I took my daughter in to the Toowoomba store to buy foundations and extras, I told Khadijoah this and to give her the full treatment. Upon this she looked at me and ignored my daughter, I asked again for Khadijoah to serve my daughter then she proceeded to do so. Khadijoah went to put foundation on top of what my daughter was already wearing for a colour match. i believe Khadihoah was not interested in customer service and showed she did not care. My son in law had the same bad experience the day before as no one was interested and helping him select a gift for his wife
Broken lid product
I have a membership card of the body shop that meant I like their products. However, last few days I bought their sleeping mask and eye mask. Disappointed when got home cause I found out the lid of the sleeping mask broken. I ended up asked for replacement, but I been refused due to I did not have the receipt. However, they have my membership card that shows all details as an online receipt. I ended up wasted time, no any replacement from them. I will not support them anymore and I will let all my friends know about this experience.
- Physical store
- Verified customer
Love these products!
The store in Stocklands in Townsville, is conveniently situated right next to where I work, the ladies there are absolutely amazing, SO nice and ALWAYS so helpful. The products I bought were the tea tree anti imperfection night mask, I love that I can apply it at night before I go to sleep and not have to worry about taking it off, added bonus that it does my skin wonders! I also bought the Himalayan charcoal mud mask, i love that I can actually feel lit working on my skin. And my skin always feels amazing after scrubbing it off. I would highly recommend these two products, and the ladies at the Townsville shop in stocklands will go the extra mile to help you find the right product for you.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.