Reviewer Photos & Videos
Wonderful bed and Excellent Service
When we entered the Comfort Shop at Moore Park we knew that we wanted to move away from the pocket sprung, heavy, hard to move (and sleep on) mattresses. Craig listened to what we were looking for and suggested that a latex mattress might be a good option; he also explained the benefits of a latex mattress and how it differed from memory foam. The showroom has all the mattresses available to try out, and also the Ergo bed frame. We left with a quote and some information sheets, and there was no hard sell which was refreshing. I called back few...days later to place our order as it was the best bed we had tested, and Patrick assisted with a few more questions over the phone before taking our payment and arranging the delivery date for the following week. We purchased a split king Euro latex mattress with the Ergo electric adjustable bed, and it was delivered on the promised date, within the promised time slot. The delivery team were friendly and efficient, and had the frame assembled and rubbish removed in 30 minutes. Then they explained how to remove mattress covers for washing, how to rotate and how often, and then instructions for the electric bed frame. It was all so smooth, efficient and friendly. We've had our bed for nearly two weeks now and it is soooooo comfortable. My neck and shoulder pain has improved significantly, and my husband no longer wakes feeling too hot in the middle of the night. Also we purchased at a great price with their floor stock sale, it was only a bit more than we paid for our huge pocket sprung Queen mattress 6 years ago! I thoroughly recommend going to the Comfort Shop when you next need a new bed!
I LOVE my new bed. It's the best bed I've ever slept in.
Everyone at The Comfort Shop, Moore Park were friendly, helpful, knowledgeable and reliable. As I said, I love my new bed. I have less pain than before and, though it might not quite cure those occasional sleepless nights, the reduction in pain has helped me get back to sleep quicker and made the sleepless time less torturous.
I love that I can adjust the softness/hardness base. I had it too soft to start with so I hardened the base up which was better but after I got used to it, it felt too hard so I've softened it off just a little.
And th...e bonus is that the adjustable headrest is so comfortable that I'm using it. In the past sitting up in bed for too long was really painful but not with this headrest. On arrival, one of the headrest supports didn't work but The Comfort Shop were so thorough and got it to me so quickly that it really wasn't a problem.
Best mattress ever
I went straight to the staff to seek all the necessary information regarding their unique mattresses. Staff were great with the explanation and then you try the Soft, Medium and Firm, on the display mattresses.
I went with the medium and its the best mattress I've ever slept on
THE MOST COMFORTABLE bed!!!
The latex mattress is soooo comfortable!
We bought a king single which is a great size.
Event though we bought online, The staff were very very helpful and accommodating.
Our order was delayed because of problems with stock coming from Italy, but the staff were able to help me out.
Delivery was on time and NO FUSS!
We bought from The Comfort Shop because we had bought a latex mattress and bed base from them 6 years ago and that bed is still wonderful ... soooo comfortable.
We were offered a variety of recliner chairs to test and try out. Oncer Samantha had given us an idea how the various chairs worked, she left us to try them out - but was on hand to help out when needed. We liked the fact that she didn't hover over us. Once we had confirmed our order a delivery time and date was agreed on. The delivery was spot on as promised. Very professional customer service. We would highly recommend them Harold and Yvonne Berman 25th March 2021
Very professional, customer orientated service
Very professional, customer orientated service, they were understanding from the start to the finish. They were focused on our needs as the customer which is what you want, plus the beds are super comfortable, kids are delighted and sleeping soundly. Sydney NSW
Circe wall bed and sofa
Staff were informed and friendly, not at all pushy. The product is outstanding. The store were helpful with sending extra instructions for assembly, as our carpenter put together for us. We went back a few times before we decided, staff were understanding and really helpful.
I reported faulty 3-year old adjustable bed. The store has organised quick free of charge service. They were very helpful.
Extremely easy to navigate store
Great product choice
Brilliant, multi useful ,comfortable product.
Have recommended to others
Best investment after the Hideaway Bad
Fantastic product & fantastic service
I knew the high quality of the product because I was part of the business when it started in 1998.
Before & after sales service was great & cannot recommend the products enough.
Just love the desk bed
This is my second bed we installed the first one and over time very hard to open as alignment was out. This time hit it installed by team from company very satisfied but it costs removing and for installation
We purchased the bed and mattress by calling The Comfort Shop as we live on the south coast and we had checked it out on the website. We knew exactly what we wanted as we had purchased the previous one in 2012 and found it the most comfortable bed ever. The customer service was good and the goods were delivered as soon as available.
We had someone assemble the bed for us. The bed looks good and is divine to sleep in.
Love my LGM.
I purchased a LGM bed back in 2019 from the Moore Park team loved it so much I purchased another in 2020. Great service and great product
Perfect recliner chair and footstool - comfortable and sleek looking
Was looking for a really comfortable recliner chair/footstool combo but one that was sleek looking and not bulky and found it at the comfort shop. Delivery was delayed because of COVID but the staff at Moore park kept me informed which was great. Delivered already assembled which was brilliant. Nothing to do other than enjoy it . Only 1 problem...can’t get my kids off it so am thinking of getting a second one. Would definitely recommend.
Fantastic service!! Best lounge ever!!
We love our stressless leather lounge!
It's the most comfortable lounge ever.
Was expensive but worth every cent and the wait due to covid as its made in USA!
Highly recommend them!!
Staff were very knowledgeable and it made my selection easier. All delivered on time and set up efficiently. Bed extremely comfortable.
The guys were very helpful and had a great range of Italian clei wall beds to experience in the showroom.
Great range of beds from European brands I had never heard of before but now we will buy one after experiencing them in the showroom. If you looking for a new bed make sure you check out Clei beds from Italy!
Made in the united state how good is that
Range of single chairs was exceptional
Product allso exceptional
Not how rank the quality other than its USA made
It was delivered assembled
Easy to buy the product the service was brilliant a
Perfect bed and mattress
The store was well laid out and the staff excellent.
We love both the mattress and the bed that we chose.
The mattress is superb- something we've looked for and never found despite numerous previous choices
The drawers were initially a little difficult without instruction, but once sorted, work very well, and very glad we chose therm as well.
Delivery to the Southern Highlands went seamlessly
The mattress we purchased was great
The service we received was outstanding. Staff were attentive, listened to our requests and made suggestions. This is our 4th purchase from the Comfort Shop. As returning customers we are very satisfied and would not by a bed or mattress elsewhere.
Thank you to Patrick for his ongoing support and follow up
Yvonne and Robert
Questions & Answers
Do you also do two seater recliners?
We’re looking for a roomy one with maybe a middle level space for drinks Etc
The Comfort Shop
Hello Debp - yes we do have 2 x Seat Recliners - the Boston 2 Seat is on display at our Moore Park showroom - we also offer the Bjork 2 Seater which you will see on our website. This has a middle space for drinks. Unfortunately we don't have this on display at the moment however. But we can show you the Bjork Single Seat Recliner. Please do drop in or call us on 9662 0888. Regards, The Comfort Shop Moore Park Team.
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