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The Comfort Shop NSW, Moore Park

The Comfort Shop NSW, Moore Park

4.8 from 103 reviews · View Statistics

Reviews

4.8

103 reviews
  • Product Quality
    4.9 (48)
  • Return Claim MadeYes (0) · No (49)
  • Warranty Claim MadeYes (1) · No (48)
  • Product Appearance As advertised (34) · Not as advertised (4)
  • Customer Service
    5.0 (46)
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AbiH

AbiHSydney, NSW

  • 2 reviews

Wonderful bed and Excellent Service

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Gen

GenIllawarra, NSW

I LOVE my new bed. It's the best bed I've ever slept in.

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Gen - that is what we love to hear! - thanks so much for the detailed feedback. Enjoy your new bed and we hope to welcome you back to The Comfort Shop one day.

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Jeffrey H.

Jeffrey H.Sydney, NSW

Best mattress ever

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I went straight to the staff to seek all the necessary information regarding their unique mattresses. Staff were great with the explanation and then you try the Soft, Medium and Firm, on the display mattresses.
I went with the medium and its the best mattress I've ever slept on

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Jeffrey. That's great to hear - we are so pleased you are loving your new mattress from The Comfort Shop! Thanks for the fantastic review - we hope to welcome you back.

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JoM

JoMIllawarra, NSW

THE MOST COMFORTABLE bed!!!

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The latex mattress is soooo comfortable!
We bought a king single which is a great size.
Event though we bought online, The staff were very very helpful and accommodating.
Our order was delayed because of problems with stock coming from Italy, but the staff were able to help me out.
Delivery was on time and NO FUSS!
We bought from The Comfort Shop because we had bought a latex mattress and bed base from them 6 years ago and that bed is still wonderful ... soooo comfortable.
THANKYOU!

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Jo. Great to hear you are loving your new pure latex mattress from The Comfort Shop. Thanks for the fantastic 5 star review and for coming back to see us. We hope to welcome you back again one day!

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Harvon

HarvonSydney, NSW

THANK YOU

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We were offered a variety of recliner chairs to test and try out. Oncer Samantha had given us an idea how the various chairs worked, she left us to try them out - but was on hand to help out when needed. We liked the fact that she didn't hover over us. Once we had confirmed our order a delivery time and date was agreed on. The delivery was spot on as promised. Very professional customer service. We would highly recommend them Harold and Yvonne Berman 25th March 2021

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Harvon. That is lovely feedback which we will of course pass on. Thanks for your 5 star review re our customer service & delivery. Enjoy your new Recliner Chair and we hope to see you again.

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Craig Loudon

Craig LoudonSydney, NSW

  • 2 reviews

Very professional, customer orientated service

published

Very professional, customer orientated service, they were understanding from the start to the finish. They were focused on our needs as the customer which is what you want, plus the beds are super comfortable, kids are delighted and sleeping soundly. Sydney NSW

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Craig. What fantastic feedback - thanks for taking the time to give us your 5 star review - much appreciated. Enjoy your new beds and we hope to welcome you back to The Comfort Shop.

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Juzzy

JuzzySydney, NSW

Circe wall bed and sofa

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Staff were informed and friendly, not at all pushy. The product is outstanding. The store were helpful with sending extra instructions for assembly, as our carpenter put together for us. We went back a few times before we decided, staff were understanding and really helpful.

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Juzzy. We are sure you will enjoy your new Circe Queen Wall Bed + Sofa - they are amazing! Thanks so much for taking the time to give us this fantastic review - much appreciated! We hope to see you again.

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Jozef

Jozef

  • 2 reviews

Excellent service

published

I reported faulty 3-year old adjustable bed. The store has organised quick free of charge service. They were very helpful.

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Jozef. Thanks for the 5 star feedback re our after sales & customer service - we were very happy to help with this simple fix.

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Sandi Zim

Sandi ZimSydney, NSW

Fantastic Product

published

Extremely easy to navigate store
Great product choice
Cube bed
Brilliant, multi useful ,comfortable product.
Quality fantastic
Have recommended to others
Best investment after the Hideaway Bad

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Sandi. Thanks for your great feedback & for coming back to The Comfort Shop. The Cube Bed is a very neat, space saving single bed + ottoman. We look forward to seeing you again.

Sandi Zim
Sandi Zim

Thanks so happy with this product
Sandi

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Fantastic product & fantastic service

published

I knew the high quality of the product because I was part of the business when it started in 1998.
Before & after sales service was great & cannot recommend the products enough.

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Tony. That's a great recommendation - thanks for your 5 star feedback on our products & customer service - much appreciated.

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lyn Passant

lyn PassantSydney, NSW

Just love the desk bed

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This is my second bed we installed the first one and over time very hard to open as alignment was out. This time hit it installed by team from company very satisfied but it costs removing and for installation

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Lyn. The CLEI Italia Wall Beds are very clever - great space saving solutions! We are glad you're happy with your second Ulisse + Desk Wall Bed - thanks for coming back to The Comfort Shop. We hope to see you again.

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Eons

EonsIllawarra, NSW

  • 2 reviews

Superb

published

We purchased the bed and mattress by calling The Comfort Shop as we live on the south coast and we had checked it out on the website. We knew exactly what we wanted as we had purchased the previous one in 2012 and found it the most comfortable bed ever. The customer service was good and the goods were delivered as soon as available.
We had someone assemble the bed for us. The bed looks good and is divine to sleep in.

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Eons. Thanks for that great review! - we can't ask for more than "the most comfortable bed ever" - we're glad your second bed from The Comfort Shop looks great + lovely to sleep in. We look forward to welcoming you back one day.

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Liane N.

Liane N.Sydney, NSW

  • 2 reviews

Love my LGM.

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I purchased a LGM bed back in 2019 from the Moore Park team loved it so much I purchased another in 2020. Great service and great product

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Liane. The LGM Queen Wall Bed is amazing - thanks so much for coming back to purchase a second one! We appreciate the 5 star feedback re our products & customer service.

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Sophie

Sophie Sydney, NSW

Perfect recliner chair and footstool - comfortable and sleek looking

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Was looking for a really comfortable recliner chair/footstool combo but one that was sleek looking and not bulky and found it at the comfort shop. Delivery was delayed because of COVID but the staff at Moore park kept me informed which was great. Delivered already assembled which was brilliant. Nothing to do other than enjoy it . Only 1 problem...can’t get my kids off it so am thinking of getting a second one. Would definitely recommend.

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Sophie. That is lovely to hear - we're glad you are so pleased with your new Miami Recliner Chair - and yes, we look forward to seeing you soon for the second one! We really appreciate your 5 star feedback.

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Dana Jaeger-Lund

Dana Jaeger-LundSydney, NSW

  • 2 reviews
  • 6 likes

Fantastic service!! Best lounge ever!!

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We love our stressless leather lounge!
It's the most comfortable lounge ever.
Was expensive but worth every cent and the wait due to covid as its made in USA!
Highly recommend them!!

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Dana. Great to hear you are loving your new Recliner Lounges by BenchMaster. Thanks for the 5 star feedback and we look forward to welcoming you back to The Comfort Shop soon.

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Sheila

SheilaSydney, NSW

Great service

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Staff were very knowledgeable and it made my selection easier. All delivered on time and set up efficiently. Bed extremely comfortable.

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Sheila. Thanks so much for your 5 star feedback - much appreciated by us all - enjoy your comfy new bed and we look forward to seeing you again @ The Comfort Shop.

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Andrew B.

Andrew B.Sydney, NSW

The guys were very helpful and had a great range of Italian clei wall beds to experience in the showroom.

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Great range of beds from European brands I had never heard of before but now we will buy one after experiencing them in the showroom. If you looking for a new bed make sure you check out Clei beds from Italy!

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The Comfort Shop
Customer ServiceThe Comfort Shop

Thanks for the 5 star feedback, Andrew - the CLEI Wall Beds are amazing - we look forward to welcoming you back into the Moore Park Supa Centa showroom soon to experience the range & choose your Wall Bed design & finishes.

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Made in the united state how good is that

published

Range of single chairs was exceptional

Product allso exceptional

Not how rank the quality other than its USA made

It was delivered assembled

Easy to buy the product the service was brilliant a

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi David. Great to hear you are enjoying your new BenchMaster Recliner Chair - thanks for the 5 star feedback - much appreciated by us all.

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Perfect bed and mattress

published

The store was well laid out and the staff excellent.
We love both the mattress and the bed that we chose.
The mattress is superb- something we've looked for and never found despite numerous previous choices
The drawers were initially a little difficult without instruction, but once sorted, work very well, and very glad we chose therm as well.
Delivery to the Southern Highlands went seamlessly

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Jim. This review has made our day! - thanks so much for the detailed 5 star feedback re our showroom, service, delivery and most importantly the comfort of your new Comfort Shop bed. We hope to welcome you back to The Comfort Shop in the future.

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Evie

Evie

  • 2 reviews

Great Mattress

published

The mattress we purchased was great
The service we received was outstanding. Staff were attentive, listened to our requests and made suggestions. This is our 4th purchase from the Comfort Shop. As returning customers we are very satisfied and would not by a bed or mattress elsewhere.
Thank you to Patrick for his ongoing support and follow up
Yvonne and Robert

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The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Yvonne & Robert. Always great to welcome you both back to The Comfort Shop - thanks for your support over so many years. Enjoy your new mattress and we look forward to seeing you again! The Comfort Shop Team.

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Questions & Answers

Debp

Debpasked

NSW, Moore Park

Do you also do two seater recliners?
We’re looking for a roomy one with maybe a middle level space for drinks Etc

1 answer
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Debp - yes we do have 2 x Seat Recliners - the Boston 2 Seat is on display at our Moore Park showroom - we also offer the Bjork 2 Seater which you will see on our website. This has a middle space for drinks. Unfortunately we don't have this on display at the moment however. But we can show you the Bjork Single Seat Recliner. Please do drop in or call us on 9662 0888. Regards, The Comfort Shop Moore Park Team.

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The Comfort Shop NSW, Moore Park

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Living and Mattresses
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