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The Comfort Shop NSW, Moore Park

The Comfort Shop NSW, Moore Park

4.8 from 74 reviews

Reviews

4.8

74 reviews
5
(62)
4
(11)
3
(0)
2
(1)
1
(0)
  • Product Quality
    4.8 (19)
  • Return Claim MadeYes (0) · No (20)
  • Warranty Claim MadeYes (0) · No (20)
  • Product Appearance As advertised (88%) · Not as advertised (13%)
  • Customer Service
    4.9 (18)
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alan6934

alan6934Sydney

  • 2 reviews

A hassle-free shopping experience

published

So happy we found the Comfort shop, after weeks of looking at recliner chairs. Courteous & knowledgeable sales staff, good range, colours, and prices plus a great discount on the chair we liked. No waiting for 8-12 weeks-chairs were delivered, (free) within 10 days.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore Park- NSW
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1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Alan. We're glad you found us, too! Thanks so much for your detailed feedback and 5 stars! Enjoy your new Recliner Chair.

wake up without the sore back feeling!

published

I came in looking to replace my ageing bed base and end buying the visco mattress to go with it. I get a good nights sleep with better lumbar support and like the adjustable base so I can elevate the head end. I got great service and good delivery

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationmoore park supacenta
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2 comments
The Comfort Shop
Customer ServiceThe Comfort Shop
Garry C
Garry C

Btw, Craig was very helpful also and made it an easy choice without being "pushy"

Kris

KrisSydney, NSW

  • 2 reviews

Comfort and lightness.

published

I ordered over the phone. The Manager was very helpful and went out of his way to make sure I got what I wanted. Communication, delivery and service all excellent.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore park
See all answers
1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Kris. Thanks for the great feedback and 5 stars! - much appreciated. We do pride ourselves on our service - enjoy your new products from The Comfort Shop and we hope to welcome you back.

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Bedroom furniture

published

Great store with wonderful staff. The products are different and exceptional value. The delivery and installation was seamless. All rubbish was taken and the installation were courtesy and very professional.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Les. What a great review! - thanks for the 5 stars - we're so thrilled to hear you're happy with our service & product range & value & delivery team! Thanks.

Leo

LeoSydney, NSW

Great Service

published

Not only a really comfortable chair but a great in shop experience...the assistant( Ben Cavanagh) was knowledgeable and helpful without being pushy and gave us as much time as we needed to make up our mind!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
See all answers
1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Leo. Thanks so much for your feedback and 5 stars! - we're glad to hear you're very happy with your new Recliner Chair & our service. Enjoy!

Love me new replacement mattress

published

Bought my first mattress from The Comfort Shop around 12 years ago happy to go back and replace in 2019. Good staff, good service, suspect I will be back again in around 2032.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore Park
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1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Kathryn. Ha - we look forward to helping you in 2032! Thanks so much for coming back to The Comfort Shop and for the 5 star feedback - we do value our past customers. Enjoy your new mattress.

LOVE IT!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationThe Comfort Shop Moore Park Supa Centa
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1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Mary Ann. Thanks for your positive feedback re our showroom service and product range - we're sure you will get a lot use from your new Wall Bed for many years to come. We hope to welcome you back one day.

Marian

MarianSydney, NSW

  • 2 reviews

Thanks Patrick, I am now reclining in the best chair in the universe.

published

We were on our way to a different store when The Comfort Shops terrific display caught our eye. When I sat on the black leather chair I knew it was the one for me.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLafer recliner
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1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Marian. Great news - we're thrilled you are happy with your new Recliner! Thanks for the feedback and 5 stars!

David

DavidSydney, NSW

Great service and great product

published

From the moment we walked into the store we had the full and undivided attention of Brad Daley the store manager. He was able to ask the right questions and point out the benefits of the various bed and mattress options. Brad was able to schedule a delivery date that met our needs and the delivery crew arrived on time.
We had one minor incident where the delivery truck accidentally damaged a neighbours fence gate assembly due to the narrow street, however Brad was able to follow this up and has put in place a repair schedule.

We are pleased with the bed / mattress and side tables and would recommend this product to others. Overall, well done.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
See all answers
1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi David. Thanks so much for your detailed review and 5 stars! We will pass this great feedback onto Brad and the Moore Park Supa Centa team. Enjoy your new bed and we hope to welcome you back to The Comfort Shop.

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Excellent product.

published

A repeat customer (3 items - 1 manual recliner, 1 electric and double wall bunks with lounge). Store well laid out. Excellent range of products. Assembly unnecessary. xxx xxx xxx xxx xxx

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park NSW
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1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Electric reclining chair. Thanks so much for coming back to The Comfort Shop once again! - we really value our past customers. Hopefully we can assist you in the future too - perhaps a bed base & mattress?!

Footstool

published

The only reason I didn't give 5 stars is because it took a long time to receive my item. There was a hold up with the overseas supplier which was frustrating, however the staff at The Comfort Shop were very professional and accommodating through the whole process. Finally received our footstool and they delivered it for free to make up for the inconvenience. Very happy with the product.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore Park
See all answers
1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Donna. Thanks for the feedback - we're glad you're happy with your new footstool and our service. And sorry for the unforeseen supplier delay. We hope to see you again at The Comfort Shop.

Dogwalker

DogwalkerIllawarra, NSW

  • 5 reviews

Great Products and Service

published

My wife has been using an Ergo electric bed for the last 3 years and I decided I would like one as well. Went to the easy to use website and emailed a couple of questions. Very prompt response provided with an attached quotation which looked good to me so I placed an order and paid by direct credit. Did not receive any acknowledgement of my payment so I phoned to check receipt (this is the only reason why I did not give 5 stars) which was then confirmed. Shortly thereafter I received a phone call regarding a delivery date which was only 4 days away. Bed delivered and installed on time and delivery persons were quick and friendly. This is the third time I have purchased products from The Comfort Shop and I highly recommend them.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOrdered online
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1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Dogwalker. Thanks for your repeat business - and for your detailed feedback - much appreciated. Enjoy your new bed and we hope to once again welcome you back to The Comfort Shop.

Vanda

VandaSydney, NSW

Great lifter chair

published

The store was well set out the staff were so good. They delivered and set up the chair and took all the rubbish with them
The electric lifter recliner is amazing

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoorepark super centre
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1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Vanda. Great to hear you're very pleased with your new Lifter Chair - thanks for taking the time to give us your feedback and 5 stars!

Comfortable shopping

published

The store invites one to come in and look around. There are many products on display and we were encouraged to sit in and feel the comfort of as many chairs as we wished. When we decided, purchase and delivery were easily arranged.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
See all answers
1 comment
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Judy. Thanks for the lovely feedback and 5 stars - much appreciated. We will pass your comments onto the team at Moore Park Supa Centa showroom. Enjoy your new Recliner!

MBP

MBPSydney, NSW

Premium quality beds

published

The product is superb and the staff service matched. Product knowledge, clear and accurate communication, consideration and care. Delivery as agreed, installation perfect. I would recommend Comfort Products without reservation.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
See all answers
1 comment
The Comfort Shop
Customer Service O.The Comfort Shop

Hello MBP. That is a lovely well-rounded review! Thanks so much for your 5 stars and for taking the time to give us your feedback - much appreciated. Enjoy your new bed!

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Bill

BillSydney Surrounds, NSW

Fantastic product

published

Store was easy to navigate and the service could not of been better. We have dealt with the Comfort Shop on several occasions over many years and have had several products from them all are very high quality, no complaints.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
See all answers
1 comment
The Comfort Shop
Customer Service O.The Comfort Shop

Hi Bill. Firstly - thanks for coming back to The Comfort Shop - we love to see our valued past customers come back. And secondly - thanks for taking the time to give us your kind feedback and 5 star review! Much appreciated.

David Harding

David HardingSydney, NSW

Excellent service and superior product

published

Premium quality wall beds displayed and demonstrated well. Sales process was relaxed and informative. The post sale product delivery and installation service was excellent. Extremely happy with the whole experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationComfort Shop, Moore Park NSW
See all answers
1 comment
The Comfort Shop
Customer Service O.The Comfort Shop

Hello David. Thanks for taking the time to give us your kind feedback and 5 star review - the Moore Park team appreciate it! Enjoy your new Wall Bed and we hope to welcome you back again.

Peter M.

Peter M.Sydney, NSW

  • 4 reviews

The Perfect Furniture Shopping Experience.

published

The Staff were very friendly and most helpful. The Chair was beautiful. The delivery process was effortless. The staff went to great trouble to accommodate my needs. I would thoroughly recommend a visit to the N.S.W. Moore Park Comfort Shop.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationComfort Shop, Moore Park Supa Centre, New South Wales.
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1 comment
The Comfort Shop
Customer Service O.The Comfort Shop

Hi Peter M - Wow - thanks so much for your wonderful feedback and 5 star review! We are glad you have obviously had a great shopping and delivery experience with us. The Moore Park team are grateful for the feedback - enjoy your new recliner chair.

dgdoors

dgdoorsSydney

The Comfort Shop Moore Park. Look no further!!!

published

Great experience. We purchased the Sports Latex Mattress and are very happy. Brad Daley was absolutely fantastic, very pleasing to deal with and has excellent product knowledge (unlike some stores we visited). Delivery experience was excellent. Our new mattress arrived in just a few days. If your looking for a new Bed/Mattress, look no further. The Comfort Shop in Moore Park is very highly recommended. Thank you Brad. Rob & Rebeca

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationThe Comfort Shop Moore Park
See all answers
1 comment
The Comfort Shop
Customer Service O.The Comfort Shop
Ruth W

Ruth W

  • 2 reviews

Very helpful

published

We initially needed to replace a slat base within a timber bed frame. We also needed a new mattress. We were delighted the new fitted in the old with no issues. The staff were extremely helpful and installation took moments. We have since bought a second free standing bed again it was hassle free.

Customer Service
Product Quality
Product Appearance As advertised
Store LocationMoore Park Supa Centa
See all answers
1 comment
The Comfort Shop
Customer Service O.The Comfort Shop

Hi Ruth W. Thanks so much for your 5 star review - we really do appreciate the feedback. We're delighted that you're delighted! We hope to see you back in store again one day.

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