Great reclining chair
We bought a Lafer reclining chair. Whilst none in stock in material and colour we wanted we were given a clear time of when it would be available. The chair arrived on the date promised and we were kept fully informed. All in all excellent service and a great chair.
Wish I had bought this sooner
I purchased a reclining armchair which Im very happy with. The staff were very helpful in store, delivery was on schedule and communication re estimated delivery times was good
- QLD, Fortitude Valley
Gift to my pain levels
The staff at the Fortitude Valley were extremely helpful with information about our purchase, providing relevant factual information and describing the product in a helpful way to us. We settled on the softest mattress available (Sports Latex Queen Mattress) in order to help alleviate the pain I experience sleeping due to my arthritis, and my sleep quality has improved many fold since. The mattress is soft, giving under my pressure points and yet supportive overall - we both wake refreshed. Delivery was prompt, and service thoughtful.
I purchased a Lafer recliner. It arrived two weeks ago and I am very happy with it. I am most impressed with the level of service from the staff at the Fortitude Valley store. The chair was shipped from South America and there were delays due to Covid, however the staff kept me updated periodically and I felt very confident our chair would eventually arrive.
Its a great bed
Matthew is well informed and explained everything we asked about in great detail. The bed is great and so far I am very happy with it. great for those with back problems. Delivery was not as smooth as it could have been as we had to do the chasing up etc but it all worked in the end.
Well done Matthew
We contacted the Fortitude Valley store in Queensland as the Victorian store was closed. Everything was done on line and Matthew made it very easy. The transport company he used notified us of the delivery date and time and confirmed it on the day. Everything was easy and well organised. We are very happy with the recliner and the service. Thank you Matthew.
We had seen the Cube bed when we bought our new mattress and lounge suite from the Comfort Shop a few years ago. Replacing a daggy old foam mattress that leans against the wall in the spare bedroom with something we will be proud to offer our guests to sleep on.
Well laid out shop. Good range of furniture. Very helpful staff. Kept informed about my recliners arrival. Chair is very comfortable and supportive plus it looks great. Very satisfied all round and have recommended The Comfort Shop to a friend.
Purchased recliner over the phone having never sat in or seen one ,recliner is better than I expected love it ,the whole process right through to delivery Faultless thank you
Comfortable nights sleep
Returning customer for Latex mattress
King Size mattress is Comfortable and firm at same time
Love it, not springy and bouncy like normal mattresses
Good temperature feel to it as well
Extremely comfortable recliner from the Comfort Shop
Purchased 2 recliners - excellent showroom, demonstration of product superb and delivery was seamless. Previously purchased similar product from Crows Nest in 2000 with the new model even better than the original.
Love my chair
I knew which chair I wanted before going to the show room.
I am very happy with my choice it is everything in comfort that I expected.
My experience in the show room was very friendly and positive. Thank you
Happy with online purchase and delivery
I recently purchased a recliner which, due to physical restrictions, I had not had a chance to view nor try in store. I based my purchase on the content provided online, from the recliner's description and specifications to colour options. Ordering over the phone was very easy and the person who took my order friendly and professional. Delivery was made within the time specified (a week as the recliner was coming from the NSW warehouse) and the recliner installed in my home by the delivery people, themselves courteous and professional. Overall..., very happy with both service and purchase. I would have given The Comfort Shop 5 stars if someone had given us a courtesy call shortly after delivery to ask if we were happy with our purchase. Other than that, all good.
Great, product, service & price
Identified on line, called store to confirm in stock. Arranged to call at shop and complete purchase. Delivered promptly.
Great transaction. ( unfortunately I need 10 more words to complete the review!)
- QLD, Fortitude Valley
High quality product
It was a wonderful experience buying our pull down Italian wall bed from Mathew.
There was a huge range and we were pointed to a bed that was ideal for our needs.
We used a recommended installer, who new the best ways to assemble the wall bed, quickly and with no mess afterwards.
Overall a great product and installation.
Excellent products and service
The products and service in store and after sale from the Comfort Shop have been excellent. We had a problem with one of our recliners and they arranged for it to be promptly fixed.
The reviewer stated that an incentive was offered for this review
Excellent Service and Product
We have been looking for a guest bed for a long time and found the advice and the product quality very appealing. Ron assisted us and helped us to make a decision in a very professional manner. Delivery and setup was excellent. When folded away the 'Ulisse' bed takes up very little space. We are very happy with our decision
Great quality products & Great service
We bought a fold out leather sofa lounge and a split queen bed. We are really happy with the first class quality of both items. Communuication right through to delivery was very good.
Good bed base and good service
It was easy to find what I was looking for on the website.
I purchased a Viva manual adjustable base in king single. I have found the quality of the product to be very good, and strong enough to support a natural latex mattress.
Assembly was easy.
Matthew in Brisbane went to a great deal of trouble to ensure I received the base in a timely manner as I was without a bed base at the time of purchase.
Both happy with bed
Bought this bed on line, salesperson very helpful. Diagram to assemble not very clear had to call twice. Disappointed in feature to lift bed head, I read and partner sleeps, I have to wake him to let bedhead down. I did question possible need to have separated mattresses and the requirement to lift bedhead fully to release was not explained to me.
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