Reviewer Photos & Videos
- NSW, Crows Nest
Superb service and product
My Lafer recliner chair is all I could hope for. David was helpful and professional. He could answer all my questions and his knowledge gave me confidence to purchase the product. Delivery was quick and chair arrived when specified. I am writing this review from the comfort of my beautiful Lafer recliner.
I LOVE my new bed. It's the best bed I've ever slept in.
Everyone at The Comfort Shop, Moore Park were friendly, helpful, knowledgeable and reliable. As I said, I love my new bed. I have less pain than before and, though it might not quite cure those occasional sleepless nights, the reduction in pain has helped me get back to sleep quicker and made the sleepless time less torturous.
I love that I can adjust the softness/hardness base. I had it too soft to start with so I hardened the base up which was better but after I got used to it, it felt too hard so I've softened it off just a little.
And th...e bonus is that the adjustable headrest is so comfortable that I'm using it. In the past sitting up in bed for too long was really painful but not with this headrest. On arrival, one of the headrest supports didn't work but The Comfort Shop were so thorough and got it to me so quickly that it really wasn't a problem.
Comfort at it's best
The store is well stocked, staff are knowledgeable and very helpful - they are willing to spend as much time with you as you need without putting any pressure on customers. The experience was enjoyable and the bed we bought our 84 year old Mum is perfect for her needs! She loves it. Delivery was on time, as promised. The entire process was smooth from the word go. I cannot recommend the Crows Nest Comfort Shop highly enough. Thank you so much for your wonderful service! Can't wait to buy one of your beds for ourselves one day!!
Best mattress ever
I went straight to the staff to seek all the necessary information regarding their unique mattresses. Staff were great with the explanation and then you try the Soft, Medium and Firm, on the display mattresses.
I went with the medium and its the best mattress I've ever slept on
THE MOST COMFORTABLE bed!!!
The latex mattress is soooo comfortable!
We bought a king single which is a great size.
Event though we bought online, The staff were very very helpful and accommodating.
Our order was delayed because of problems with stock coming from Italy, but the staff were able to help me out.
Delivery was on time and NO FUSS!
We bought from The Comfort Shop because we had bought a latex mattress and bed base from them 6 years ago and that bed is still wonderful ... soooo comfortable.
Great mattress - great service
It took a few days longer because I wanted a mattress a bit shorter than regular ones - because it was for a wall bed. But the service and follow-up was excellent. Delivery was exactly on time, and now, objective achieved. I can sleep. But it's hard to get out of bed now.
We were offered a variety of recliner chairs to test and try out. Oncer Samantha had given us an idea how the various chairs worked, she left us to try them out - but was on hand to help out when needed. We liked the fact that she didn't hover over us. Once we had confirmed our order a delivery time and date was agreed on. The delivery was spot on as promised. Very professional customer service. We would highly recommend them Harold and Yvonne Berman 25th March 2021
Living up to the shops name with this chair
Everyone who settles into the chair is struck by its comfort, and this is on top of its good looks which is a bonus
Very professional, customer orientated service
Very professional, customer orientated service, they were understanding from the start to the finish. They were focused on our needs as the customer which is what you want, plus the beds are super comfortable, kids are delighted and sleeping soundly. Sydney NSW
I went to the Comfort Shop for one of their beds recently. I found the entire process enjoyable. The staff at the Crows Nest outlet where extremely helpful. Although there were delays in delivery due to adverse shipping as a result of COVID, i was fully informed throughout the entire process by very friendly staff. Once delivered the product is amazing.
Wish I had bought this sooner
I purchased a reclining armchair which Im very happy with. The staff were very helpful in store, delivery was on schedule and communication re estimated delivery times was good
- NSW, Crows Nest
Atlanta Recliner and Footstool
Stylish and very comfortable recliner and footstool purchased without fuss. Good range of recliners to choose from and staff very helpful. Delivery was as promised and on time. Would definitely buy from the store again.
Excellent Customer Service, hassle free shopping
Staff were excellent with our enquiries, and very patient with us. Installation was a breeze and all rubbish taken away. Couldn't have been easier.
I recently purchased a Lafer recliner from the store in Crows Nest. Ben and David were great, and helped me to customise my order. There were some inevitable delays involved in obtaining a custom-made product from overseas during the pandemic, but the team kept me up to date throughout the process. I was also impressed with the helpful staff who delivered the chair and made sure it was working properly. I'm delighted with my purchase, and appreciate the professionalism of everyone involved. Thank you to The Comfort Shop!
Circe wall bed and sofa
Staff were informed and friendly, not at all pushy. The product is outstanding. The store were helpful with sending extra instructions for assembly, as our carpenter put together for us. We went back a few times before we decided, staff were understanding and really helpful.
Questions & Answers
Do you sell ergonomic bar stools?
Hi Carmel. Sorry - we don't sell bar stools - but if we can ever assist with a comfy Recliner Chair, please let us know!
I have a cocoon comfort Group bed, my question is I have the name cocoon placed at the foot of the bed. does it matter if brand name is at head or foot of bed
Its not from the Comfort shop
Hello Hazel. Thanks for your enquiry, however we don't stock that brand. Hopefully you will have found where you purchased this from. We look forward to welcoming you to our showrooms if we can assist with a comfy new bed or recliner in the future perhaps.
Looking for a comfortable 2-3 setter lounge for a small flat
Hi Pamela - we stock the compact Boston Recliner Lounge in 2 Seat or 3 Seat options - with foot stools optional. You can test these at our Crows Nest showroom plus see the colour options too. We are @ 168 Willoughby Road Crows Nest. Please call us with any questions - 9438 4422. thanks, The Comfort Shop Team.
Get an answer from our members and The Comfort Shop representatives
|Category||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Living and Mattresses||Bedroom, Living and Mattresses||Bedroom, Living and Mattresses||Bedroom, Living and Mattresses|
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