Reviewer Photos & Videos
We have purchased 3 cube beds
First class service from The Comfort Shop. Covid shipping delays presented some challenges for our latest cube bed order. However, Matt and David kept us 'in the picture' with communications of an unusually high standard. We could not fault the service. Product is well known to us as very good quality and design. We believe that the cube bed originates from Italy.
We purchased the bed and mattress by calling The Comfort Shop as we live on the south coast and we had checked it out on the website. We knew exactly what we wanted as we had purchased the previous one in 2012 and found it the most comfortable bed ever. The customer service was good and the goods were delivered as soon as available.
We had someone assemble the bed for us. The bed looks good and is divine to sleep in.
Love my LGM.
I purchased a LGM bed back in 2019 from the Moore Park team loved it so much I purchased another in 2020. Great service and great product
- QLD, Fortitude Valley
Gift to my pain levels
The staff at the Fortitude Valley were extremely helpful with information about our purchase, providing relevant factual information and describing the product in a helpful way to us. We settled on the softest mattress available (Sports Latex Queen Mattress) in order to help alleviate the pain I experience sleeping due to my arthritis, and my sleep quality has improved many fold since. The mattress is soft, giving under my pressure points and yet supportive overall - we both wake refreshed. Delivery was prompt, and service thoughtful.
Perfect recliner chair and footstool - comfortable and sleek looking
Was looking for a really comfortable recliner chair/footstool combo but one that was sleek looking and not bulky and found it at the comfort shop. Delivery was delayed because of COVID but the staff at Moore park kept me informed which was great. Delivered already assembled which was brilliant. Nothing to do other than enjoy it . Only 1 problem...can’t get my kids off it so am thinking of getting a second one. Would definitely recommend.
Fantastic service!! Best lounge ever!!
We love our stressless leather lounge!
It's the most comfortable lounge ever.
Was expensive but worth every cent and the wait due to covid as its made in USA!
Highly recommend them!!
relaxation at its best
We wanted to support local business in Crows Nest.
Wide range of recliners to choose from ,made our decision easier to find exactly what we wanted. Very impressed with Matt Johnston- Page knowledge of the LAFER product .The quality of the product is made with high precision , looks stylish and more comfortable than we expected
I purchased a Lafer recliner. It arrived two weeks ago and I am very happy with it. I am most impressed with the level of service from the staff at the Fortitude Valley store. The chair was shipped from South America and there were delays due to Covid, however the staff kept me updated periodically and I felt very confident our chair would eventually arrive.
Its a great bed
Matthew is well informed and explained everything we asked about in great detail. The bed is great and so far I am very happy with it. great for those with back problems. Delivery was not as smooth as it could have been as we had to do the chasing up etc but it all worked in the end.
So good we purchased another
After a number of mattresses purchased and rejected we discovered the Comfort Shop and bought an ergo base and mattress for our family home.It suited us so well that we discarded our bed at our farm and bought another ergo and contour visco mattress for the farm house.
Great recliner chair
Helpful staff. I ‘ve had a stroke & found the steps into the showroom difficult to manage though. Good range of chairs available to try. I would recommend this company
QUALITY BEDS & SERVICE
I have bought 4 beds from the Comfort Shop & have been very happy with 3 of them. The one exception was just a wrong choice. They sell quality beds built for longevity & comfort & I am extremely happy with my new motorised bed. The design is especially good for dealing with back pain. The layout of the store makes it easy to see all the products. It is clean & welcoming with a diverse range of beds. The standout feature of the Crows Nest store is David Manfredi, the manager. He is efficient, knowledgeable, courteous and so helpful. He is a huge asset to this company & a great representative of a quality company.
Just what i wanted
Having downsized into an elegant independent living village new bedroom furniture was needed to compliment my much loved adjustable bed. All negotiations were conducted online or by mobile as I live over 150 kms from Crows Nest. Everything matched and was assembled by the carrier 6 days earlier than anticipated! Staff remembered me and my purchase close to 10 years ago. Perfect
Great Products Great Service
We are absolutely delighted with our new Ultima Visco mattress and Ergo Electric bed base. Matthew at the Crows Nest store was extremely helpful ,knowledgeable on the products and able to answer all our questions. Delivery and assembly of the new bed was fast and efficient . A great purchase experience on an item which is an important part of modern living.
Staff were very knowledgeable and it made my selection easier. All delivered on time and set up efficiently. Bed extremely comfortable.
The perfect bed
Our second bed from the Comfort shop graduating from a queen to king. We tired another brand's king in between but after 3 years gave it away.
It was easy to choose because the same products (albeit with improvements) are still available and we now have about 20 cm of extra space at the end of the bed compared to the old king.
Well worth the money considering the queen is still in use by my daughter 14 years on and she loves it.
Honest advice and honesty re time of delivery. The chair is really comfortable and, even though I was unable to be in the store, I received accurate information and felt the sales people really knew the product
Well done Matthew
We contacted the Fortitude Valley store in Queensland as the Victorian store was closed. Everything was done on line and Matthew made it very easy. The transport company he used notified us of the delivery date and time and confirmed it on the day. Everything was easy and well organised. We are very happy with the recliner and the service. Thank you Matthew.
A very easy and hassle-free experience
Visited the Crows Nest store in April 2020 to buy a memory foam mattress to replace an ageing Aussie 'futon' that had lost its mojo and was no longer doing my osteoarthritic hip any good. Shop was not busy (weekend, mid-afternoon) so did not have to wait around to talk to a staff member. The advice provided was professional, honest and tailored for my circumstances. Had been thinking of a latex mattress, but the minimal maintenance required of the memory foam option convinced me to go for that. Spent 15 minutes or so just lying on a few differe...nt mattresses to confirm it was the right choice. Helps that the store is pleasantly lit and painted so as to totally relax the customer. The advice from the sales fellow included that it could take up to six months before my back thanked me for the new mattress, based on the his own experience with that mattress. Also purchased a memory foam pillow the same day. Visited again in September 2020 to buy a steel bed frame with dual wood slat system. Again, a smooth and pleasant experience. Helped that I had researched the product range, but the visit to the store confirmed my choice. Love the manual adjustable back rest feature of the frame, which is easy to operate and perfect for day napping after a big lunch or pre-bedtime reading. Delivery of both the mattress and bed frame also went smoothly, and am loving that there is unimpeded storage space under the new bed frame (unlike my old futon slat base which was not on legs). All in all a flawless experience. Wouldn't hesitate to go back for another product if required, and in fact may drop by to pick up a bed head at some point.
Honest advice on mattresses, good choice of options in the shop. The mattress we wanted wasn't in stock and because of COVID shipping was delayed, but they kept us well informed all the way.
Great service and great product
Service was excellent. We were shown the options within our stated requirements and were able to select the bed we felt would best fit our needs. Delivery was arranged and the bed arrived on time and was installed with the installation team taking away our old bed. Very happy.
Great Service, Great Product!
The guys in Crows Nest are all very helpful, friendly and knowledgeable. This is our 2nd purchase from the Comfort Shop and we really love our wall beds. They are not only good quality and comfortable but have also provided the space solutions we were after. The Circe Queen bed with optional sofa solution looks fabulous. Thank you Comfort Shop!
We use them every day and they are so comfortable.
My phone call was answered immediately and I was sent a quote quickly. Once we paid our chairs arrived when they said they would. The delivery people were also excellent. Unpacking and putting them in position and taking away all the packaging.
The guys were very helpful and had a great range of Italian clei wall beds to experience in the showroom.
Great range of beds from European brands I had never heard of before but now we will buy one after experiencing them in the showroom. If you looking for a new bed make sure you check out Clei beds from Italy!
Made in the united state how good is that
Range of single chairs was exceptional
Product allso exceptional
Not how rank the quality other than its USA made
It was delivered assembled
Easy to buy the product the service was brilliant a
Questions & Answers
Do you sell ergonomic bar stools?
Hi Carmel. Sorry - we don't sell bar stools - but if we can ever assist with a comfy Recliner Chair, please let us know!
I have a cocoon comfort Group bed, my question is I have the name cocoon placed at the foot of the bed. does it matter if brand name is at head or foot of bed
Its not from the Comfort shop
Hello Hazel. Thanks for your enquiry, however we don't stock that brand. Hopefully you will have found where you purchased this from. We look forward to welcoming you to our showrooms if we can assist with a comfy new bed or recliner in the future perhaps.
Looking for a comfortable 2-3 setter lounge for a small flat
Hi Pamela - we stock the compact Boston Recliner Lounge in 2 Seat or 3 Seat options - with foot stools optional. You can test these at our Crows Nest showroom plus see the colour options too. We are @ 168 Willoughby Road Crows Nest. Please call us with any questions - 9438 4422. thanks, The Comfort Shop Team.
Get an answer from our members and The Comfort Shop representatives
|Category||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Living and Mattresses||Bedroom, Living and Mattresses||Bedroom, Living and Mattresses||Bedroom, Living and Mattresses|
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