See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by The Comfort Shop

Reviews

4.9
246 reviews
5
(227)
4
(19)
3
(0)
2
(0)
1
(0)
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Reviewer Photos & Videos

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Penelope M
Penelope MSydney, NSW
  • 10 reviews
  • 5 likes

Great Service - Super comfortable mattress

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Penelope. Great to hear you are loving your new Visco Elastic Mattress from The Comfort Shop. Thanks for your lovely feedback on our service & delivery too - we do appreciate it. We hope to see you again!

Terry G.
Terry G.Sydney, NSW

Very happy with our bed and the after care and service provided

published

We have bought two beds from the Comfort Shop and both are high quality. The staff are helpful and friendly. I definitely recommend this store.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore Park NSW
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Terry. Thank you so much for your 5 star recommendation - and for coming back to The Comfort Shop - we do appreciate it! We hope to see you again.

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(1,234)
Pineapple
PineappleSydney, NSW

Charming and Experienced

published

Charming, upfront and factual about stock availability, colour choices and delivery timelines. All delivered on time within a week.
Basic Customer requirements that three other major frurniture cowboys did not fulfill in an eighteen month timeline.
Comfort Shop are professionals. Thank you.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKensigton SuperCentre
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Pineapple. Thank you so much for your fantastic feedback! We are so thrilled to hear you are happy with your new Recliner Chair from The Comfort Shop. We do hope to see you again!

Home Con
Home ConSydney, NSW

The recliners We purchased are great, functional and stylish

published

Store was easy to find and street parking out the front. Service was excellent and informative. Delivery was on time and the recliners are excellent

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Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrows nest
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Home Con. We're very pleased to hear you are enjoying your new Chicago Recliners from The Comfort Shop! Thanks for your 5 star feedback & the photo of your lovely red chairs - we do appreciate it.

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Esther E.
Esther E.Sydney, NSW

Recliner chair

published

Great after-sales service on the item as we had issues with its operation.
Beautiful product appreciated by all family members!
Recommend Comfort Shop!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMoore Park
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Esther. Thanks for the feedback and enjoy your comfy new Recliner Chair from The Comfort Shop!

Sam
SamCanberra 2600, ACT

Super supportive recliner

published

Lafer recliners are so comfortable, also compact and cushioned! The comfort shop are helpful and efficient, old fashioned great service.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOnline email purchase
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Sam. Thanks for your 5 star review - much appreciated by us all. Enjoy your comfy Lafer Recliner Chairs!

Sherrie
SherrieSouth East Queensland, QLD

Great Service

published

Very happy with the products not the first I have purchased and have been very with the product and the service

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBrisbane
The Comfort Shop
Customer ServiceThe Comfort Shop

Thanks, Sherrie - your 5 star feedback is much appreciated by us all! We hope to see you again.

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Super comfortable bed and great service

published

Buying a new bed frame and mattress was simple and easy at The Comfort Shop. Even though it was during lockdown, the staff went out of their way to assist and make sure my choice was easy. The ‘Mattress in a Box’ is so comfortable and the bed frame is great. Home delivery was efficient and the friendly delivery people even assembled the new bed.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Leo. We love hearing reviews like this! - thanks so much for your detailed feedback, we know you will enjoy your new bed for many years to come. And remember, you can flip your 624 Mattress to the Visco Elastic or Latex layer inside your cover.

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0.0
(1,234)
Louis Monney
Louis MonneySydney, NSW

Comfort Shop's amazing service!

published

I just want to con gratulate all the staff at Comfort Shop for the excellent service I received when I needed your help to orginise the repair my Bjork recliner chair. Everything went extremely well and I certainely enjoy my repaired chair.
Thank you so much for your professional attitude during our transactions.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMore Park
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Louis. Great to hear that wonderful feedback - thanks so much. Enjoy your LAFER Bjork Recliner and we hope to see you again.

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Celia Tulevski
Celia TulevskiSydney, NSW

Super comfy, great service.

published

Ordered a new mattress over the phone. It was the same as a previous mattress I owned & just wanted a larger version. Great service, fast delivery. Very satisfied with my purchase

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrows Nest
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Celia. Thanks for coming back to The Comfort Shop and for taking the time to give us your 5 star feedback - much appreciated by us all. Enjoy your new mattress and we hope to see you again in-store sometime.

Top notch service, great product

published

Thanks to the team at Crows Nest for fielding my endless stream of questions with always great courtesy and generosity. This is the only mattress I have ever found that takes away my chronic pain and doesn't trigger my hypersensitivities. I have two now, and each one has lasted and lasted. Thank you very much!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrows Nest, NSW
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Princess and the pea. We are so pleased to hear that The Comfort Shop mattresses are such a success for you. Thank you for taking the time to give us your 5 star review & for coming back to The Comfort Shop.

Other Furniture Shops

 
 

0.0
(1,234)
Novaa
NovaaSydney, NSW
  • 3 reviews
  • 3 likes

Excellent service & quality product

published

Unable to shop in-store due to lockdown but received excellent service from David & Patrick through chat & email to complete an online purchase of 2 x recliner chairs. A small delay with delivery but we'll communicated so no problems. Chairs were delivered fully assembled at the scheduled time by polite friendly men in masks. Very happy, will buy here again.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOnline
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Novaa. Thank you so much for your detailed 5 star feedback - much appreciated by us all. Enjoy your comfy new Recliner Chairs and we look forward to welcoming you into our showroom one day soon.

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Anne
AnneWallumbilla
  • 2 reviews

Don't look further for chairs

published

We found The Comfort Store on line, and telephoned, after looking at the chairs on line. The conversation was pleasant and very helpful, with all questions answered to our satisfaction, and follow up, re freight was excellent. We have quality products in our home, with no stress, and couldn't be happier.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley Qld.
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Anne. We are so pleased to hear that great feedback - thanks for taking the time. Enjoy your comfy new Recliner Chairs from The Comfort Shop and hopefully we will see you again - perhaps for a new bed or Wall Bed!

Tim
TimSydney, NSW

Excellent customer service, top quality product

published

Very good professional advice from Patrick, who is very polite, friendly and patience in answering all my questions regarding lift recliner chair which has led me to purchase one for my mother and she loves it!
Thank you The Comfort Shop and Patrick.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrows Nest
The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Tim. Thanks so much for taking the time to pass on your 5 star feedback - much appreciated. We are glad the Lifter Recliner Chair is a success!

Excellent product, service and delivery

published

The attentiveness of the employees both in person and over the phone was excellent, they listened and made request happen, there was no problem in adding to the order and get it all deliver together. Just excellent.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCrows Nest
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Jan. That is lovely feedback - thanks for taking the time to share your 5 star comments, it is much appreciated by us all. Enjoy your items from The Comfort Shop and we look forward to seeing you again.

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Questions & Answers

Carmel Martin
Carmel Martinasked
The Comfort Shop

Do you sell ergonomic bar stools?

1 answer
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Carmel. Sorry - we don't sell bar stools - but if we can ever assist with a comfy Recliner Chair, please let us know!

Hazel Torres
Hazel Torresasked
The Comfort Shop

I have a cocoon comfort Group bed, my question is I have the name cocoon placed at the foot of the bed. does it matter if brand name is at head or foot of bed

2 answers
Dana Jaeger-Lund
Dana Jaeger-Lund

Its not from the Comfort shop

The Comfort Shop
Customer ServiceThe Comfort Shop

Hello Hazel. Thanks for your enquiry, however we don't stock that brand. Hopefully you will have found where you purchased this from. We look forward to welcoming you to our showrooms if we can assist with a comfy new bed or recliner in the future perhaps.

Pamela
Pamelaasked
NSW, Crows Nest

Looking for a comfortable 2-3 setter lounge for a small flat

1 answer
The Comfort Shop
Customer ServiceThe Comfort Shop

Hi Pamela - we stock the compact Boston Recliner Lounge in 2 Seat or 3 Seat options - with foot stools optional. You can test these at our Crows Nest showroom plus see the colour options too. We are @ 168 Willoughby Road Crows Nest. Please call us with any questions - 9438 4422. thanks, The Comfort Shop Team.

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CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Living and MattressesBedroom, Living and MattressesBedroom, Living and MattressesBedroom, Living and Mattresses
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