They were awesome.
I would like to thank the boys from Drip Doctors for replacing our hot water service. They were friendly and professional. I would recommend them to friends and family. Thanks.
The reviewer stated that an incentive was offered for this review
Perfect professional service
Came out quick, fast and prompt service with excellent price. Very friendly customer service. Adem and David provided great information regarding the job. Would recommend to everyone who requires reliable plumbers.
Attended within the hour and fixed it on the spot
I called the drip doctors this morning for our leaking taps, we called the team, Adam answered and came straight away, he came and fixed it and cheap cost. Would recommend them to anyone. THANK YOU TEAM GOD BLESS!!
- Verified customer
Middle of the night my plumbing emergency was answered informed how to easily isolate the problem and swiftly came out fixed my issue and had fantastic customer service kinds friendly attitude. Definitely found my go plumber.
Contacted for Quote
Contacted for a Quote to get something fixed. Was advised of a $30 call out fee if I did not proceed with the job, so I said:"Ok, then don't worry about it." He replied: "Well if you're a tight butt get a handyman." In this day and age, if the person provides a reasonable price then the job could be done on same day, I haven't been spoken to so rudely from a tradesman ever. Now I see why the brochure came in the letterbox. It's just a shame that we can't put 0 Stars.
If you’re thinking about using this company - DON’T! Aggressive staff with zero customer service skills. Over charge and prey on the elderly. Looked up the company and they have changed their names several times. Have no social media accounts or website to avoid bad reviews and accountability.
Adam and Eddie are great guys/plumbers. We had an emergency plumbing problem and they came within an hour of being called. They are polite, respectful and tidy. Explained each step and the costs involved. We will not be using anyone other than the Drip Doctors for any plumbing issues. Definitely call these guys if you need a real plumber. Erica
After having our bathroom wall fall in we had The Drip Doctors in to help us with options. They arrived fast and we super approachable with what would work best for us. During this very difficult time with the pandemic Adam and his team went above and beyond to get the job done which included get some of the bathroom wares we were unable to do. Overall we found The Drip Doctors professional, approachable and friendly including needing an emergency call with a front tap a week later which was unrelated however again they were prompt and had it fixed immediately. Would highly recommend if you are needing for any of your plumbing needs.
Amazing service and thank you. Extremely good. Adam is a legend. They were helpful and did it with low costs
working well and they were nice and helpful and went out of their to help us on a Sunday evening. Very polite, patient and friendly highly recommended. Thank you so much
want to be ripped off just ring the number
Needed outlet valve and mini tap replacing in toilet. Arrived quoted $700.00 which you need to sign off before parts are bought. Left came back with parts 2 hours in total charged for 2 parts which would at best cost $110.00. so with discount fee and no call out fee it was about $220.00 PER HOUR. Then we had a leak later in the day @5pm and advised by owner that they close at 4pm we would incur an emergency call out fee. But would send out plumber as a priority next day. 3pm received phone call and then wanted to charge another $200 to fix problem- we refused and went else where for a 10 min job
Unreasonable and Expensive
Please stay away from these plumber, charged me 460$ for 10 mins job. material cost was around 60$ but labour he charged is 400$. also total toilet value is only 100$. So please try to get quote from different plumber first. Requesting the owner of The drip doctor to please be reasonable with your charges as everyone money is hard earned. Thanks
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