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The Electric Discounter

The Electric Discounter

3.9 from 45 reviews · View Statistics

Reviews

3.9

45 reviews
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    MumOfThree

    MumOfThreeSouth Brisbane

    • Verified

    Our first choice for appliances!

    published

    Since first buying from The Electric Discounter in 2017, it is the first place we look when buying new appliances. We're fortunate to be near the Darra Warehouse & they have awesome Warehouse Specials. They might be a small business but they have many items a LOT cheaper than bigger stores who have to hike up prices to cover their advertising costs. The staff are friendly & helpful, and they price-matched an item for us with no qualms whatsoever. I've now recommended them to friends and have a friend stopping in there today to buy a washing machine. Thumbs up guys - keep doing what you're doing! Word of mouth and positive experiences are worth more than in-your-face annoying commercial advertising!

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    Bella

    BellaSouth East Queensland, QLD

    • 9 reviews
    • 7 likes
    • Verified

    Great price, great service, very happy

    published

    I was nervous using the Electric Discounter because they were so much cheaper than the big discount store near me, and it seemed too good to be true (about $60 total save). I asked the big discount store to price match, but they couldn't. So I went ahead. My dishwasher was delivered a couple of days later, and installed carefully, and they took away the old one for me. Bevan, the delivery guy, was wonderfully polite and friendly, and handled my dishwasher with a bit of finesse - none of that crash-and-bash stuff that can happen when you give a bloke a heavy thing and a trolley. ;-) I was very happy and would use this store again.

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    Eugene

    Eugene

    • 8 reviews
    • 4 likes
    • Verified

    Great buying experience

    published

    Purchased a Westinghouse fridge, price matching Appliances Online who had a sale, but extended delivery times. Someone rang me within a couple of hours, confirmed the price and that it included postage, then called back to confirm the price match had been approved. Electrolux delivered the fridge directly a few days later, all straightforward with excellent communication.

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    Ben N

    Ben NSouth East Queensland, QLD

    • 5 reviews
    • 4 likes
    • Verified

    Great service from a discount store also one of the only to stock Choice's top pick Air Con

    published

    Bought a couple of aircon units through them and found them super professional. Had some issues with delivery due to a sick driver (these things happen) and went out of their way to work around it.

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    rob

    robSouth East Queensland, QLD

    • 5 reviews
    • 4 likes

    Great service and good price

    published

    Purchase a Euromaid 2000 Watts 30 Litre Bench Top Cooker MC130T, best price on the internet.
    To date not issues

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    nbmoller

    nbmollerAU

    • 38 reviews
    • 42 likes

    Great products and Service. Always my number 1 white goods bgo to place

    published

    I have purchased many items from these folks over the years, probably around a dozen air conditioning units, ovens, diswashers, fridges. Always Always the best price, great honest service

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    Donna65

    Donna65Queensland, Australia

    • 6 reviews
    • 7 likes

    Great price, great service, pleasantly surprised

    published

    I bought a Dishlex dishwasher online from The Electrical Discounter. I had shopped around and their price was unbelievable! They were cheaper than the larger retailers, who you think would be able to do the best deal. Delivery was free and it was delivered 2 working days after I purchased it. When I tried to install it, I found the water hose was too short, so I called to ask if they had a longer one in stock. Although they didn't have one, the sales person I spoke to said he'd make some inquiries and phone me back. He DID phone back promptly and let me know I could pick a hose up from Bunnings. They also offer an extended warranty and installation service. I'd definitely purchase from this company again.

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    Deb

    DebBrisbane

    Poor service

    published
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    Vicki

    VickiHunter Region, NSW

    • 2 reviews
    • 1 like

    Quick And Efficient.

    published

    Couldn't believe my new dishwasher ordered Friday night, confirmed Saturday, dispatched Monday, arrived Tuesday afternoon from Brisbane to Newcastle. The service I received over the phone was fantastic. They were very helpful and very pleasant. I would definitely order through these guys again. Thank you.

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    parsons58

    parsons58AU

    • 28 reviews
    • 38 likes

    FINALLY A GREAT SERVICE COMPANY

    published

    Shopped around for Mitsubuski 710 litre four door grande and the Electric Discounter were best value. Ordered it very easily and was then contacted by the company to be informed of the delivery date. Delivered by two young fellows who were excellent and quite personal. I thank them for their care and set up.
    Very very happy on this purchase. No negative comment and will shop with them again.
    Delivered on 23/10/2015 to Narangba.

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    John

    JohnSouth East Queensland, QLD

    Not so great if something goes wrong!

    published
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    Len1010

    Len1010South East Queensland, QLD

    • 54 reviews
    • 83 likes
    • Verified

    Great Price and good service to match.

    published
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    Chris D

    Chris DCanberra Central 2601, ACT

    • 3 reviews

    Excellent fridge, excellent service

    published

    I recently bought a Westinghouse fridge. The price was much better than appliances on line, the good guys and Harvey Norman. Communication with the company, follow up phone calls, delivery and installation was excellent. They even took the packing away. Definitely will use company again.

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    snookies

    snookies

    • 31 reviews
    • 43 likes

    Unprofessional and disorganised 2

    published
    2 comments
    The Electric Discounter
    Kevin C.The Electric Discounter

    The "Pay after Confirmation" is now and always has been on our site. This has always been a part of our system.

    snookies
    snookies

    And that's exactly my point Electric Discount Official - there was NO confirmation of having the product but he still wanted me to pay.

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    fshao

    fshaoRyde

    • 5 reviews

    Very happy with the experience

    published

    When I was looking for a washing machine to replace my old one, we went to a few white goods store and compared prices online. TED is consistently found to have the most competitive price on offer. The delivery charge is also very reasonable, compared to major retailers. I read the reviews from this web site and thought the guys at TED cared about customer service. So I gave it a go with my first big white good online purchase. All went smoothly, the delivery guy rang us twice for a delivery date, and arranged one that fit us. The communication was clear and professional. I am satisfied with the transaction, saving me money without any hassles.
    Competitive price, clear communication
    None

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    Roses66

    Roses66South East Queensland, QLD

    • 35 reviews
    • 27 likes

    Very Unprofessional & Disorganised

    published
    2 comments
    Roses66
    Roses66
    The Electric Discounter
    Kevin C.The Electric Discounter
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    Please use these guys so they are there in the future!

    published
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    Jamie

    JamieBrisbane

    Some things are not what they seem, so it is with TED too.

    published
    3 comments
    The Electric Discounter
    Kevin C.The Electric Discounter

    Hello Jamie, I am pleased that we have resolved your complaint and I am even more appreciative of the fact that you are the only person to have come back and updated your original review. Many Thanks

    Jamie
    Jamie
    Jamie
    Jamie
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    Top Performance

    published

    Value & Service best in my recent experience with several providers of this kind. Bought a Samsung LED TV - particular model not widely available in normal retail outlets. TED had lowest on-line cost (payment system very smooth) & they found one in Brisbane warehouse. Transit time - pickup to delivery (Melbourne) 48 hours. Email inquiry to TED about expected delivery date/time immediately responded to by TED's Shane, who included link to Courier's 'Track Your Parcel' - details of which were most helpful in arranging delivery. Strongly recommended..

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    Shop elsewhere

    published

    Bought a chest freezer. Filled it with food it broke! We had to ring the manufacturers. We had to lug the thing to a shop 40 mins away just to be told it was brokenand return a few days later to bring it home again. Finally replaced, filled it with food again. Again it broke. They will not even pick the damn thing up. We have to drop it off if we want our refund. Partner has a bad back, they don't care. They sell faulty products.
    Lost hundreds of $$$$s worth of food. Months of problems.
    Disgusting customer service.

    Worst customer service. Lost hundreds more than we saved!

    3 comments
    The Electric Discounter
    Kevin C.The Electric Discounter

    Hello Cassandra, I am sorry that you experienced problems with both of your freezers. I understand though that you were offered the option of us picking up your faulty unit and that you chose to bring it in yourself.

    EmmyLou
    EmmyLou
    The Electric Discounter
    Kevin C.The Electric Discounter
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