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The Entourage

Worst Decision Ever, Absolute Scam

Was sold the dream that they would be an entourage to help grow & nuture our small business only to be told to watch videos that have generic information that I could literally find on google for free and not for the $14k that I’ve almost paid. Every time I tried to contact an ‘expert’ they would never be available or links wouldn’t work. Called on multiple occasions for help or direction only to be told they would call back then to be never called. Tried to cancel my membership on many occassions and still haven’t allowed me to. I’ve wasted so much time, effort and money on what I believe is an absolute scam that should taken to the authorities. They pray on small businesses and take their money and would be the reason why a lot of small business close down. I understand their learning is a type of self learning and you get out what you put in but for the price they charge for this ‘education’ with no certification at the end is an absolute joke and they should be embarrassed of the company they have created.
You’ve taken hard working, trusting, families money and burned a hole in their pocket with no remorse.

Wouldn’t be surprised to see them on accurrent afair as the scam of the century.

Take your money and then treat you like a uni student

Waste of 11k. Sold in on emotion and poor idea that they would transform your business. Culture is weird - drinks all the time and very closed off. Any extra special events you still have to pay for! They don’t care about members, they just want to creat an online course with the least effort. If you need help invest in 1-1 coaching unless you want to watch videos to solve your problems. They also have mentor days once a month, but the mentors seem to be there just to flog their own courses. Admin team is also a complete nightmare to get anything done - never respond and the senior staff are similar. I get the phrase do everything before you are ready, but this is a joke.

Never again. Threw out my workbooks after I finished the course.

I was hesitant to leave this review 2 years ago when I did their ‘Launch' course, but with 2 years experience in the startup ecosystem, it has only strengthened my abysmal opinion of The Entourage.

To begin with, their sales tactics involve belittling you to feel like anything other than saying 'yes' to forking out 4k+ means that you neglect and fail to care about your business. When I showed hesitation during the ‘free 1hr consultation', the male bluntly chastised me with "don't you care about your business?". These people work off your insecurities, and much to my own regret, I signed up.

I had already been in business for a couple years, but they pushed me into the top of their funnel - the ‘Launch' program when I would've been more suited to the ‘Scale' program. This to me, was just another way to maximise their profits off me as possible by ensuring I had to start from the first course in their progressively expensive product line.

I TRULY believe you can spend less than $100 on bestselling startup books (The Lean Startup, Running Lean, Start With Why are just some) and you'll cover 90% of their 4k program (the cost has probably gone up since 2016). The remaining 10% was spent on learning about crowdfunding, which, was not applicable to most of the attendees.

Having built connections in the startup space, having amazing mentors to guide me, I can only hope that this review helps someone out there stop themselves from wasting away precious money that could be used in building their business. The Australian startup community is truly one that supports one another. You will undoubtedly find help and support if you seek it - and a lot of it comes for free from experienced, well-meaning people. Entourage are just leeches - they see an industry where they can make money by selling the dreams of entrepreneurship, but talk to entrepreneurs and hear how the advice is often, ‘you have to get out there and do it’ and ‘you learn more in practice than in a school’. This is not to discredit those mentors who come and speak at their programs, but if you’re after a specific mentor, there’s a high chance they’re in the events speaking circuit and you could find them at many other startup events.

Honestly, if you’re looking for guidance but don’t want to pay exorbitant fees (which you shouldn’t have to), find me on LinkedIn (linkedin.com/in/imlisatran/)

Worst Organisation Ever - they take your money and you never hear from them.

I enrolled in a course with The Entourage and it all went down hill from there. I finished my assignments and had 7 of the 8 marked and then I received my certificate and it only listed 4 subjects. I have tried numerous times to get a hold of someone to fix this but it is all to no avail, by phone, email and through social media. I put in a complaint to ASQA and they informed me that the Entourage are no longer registered as a training organisation. I have contacted the records department and am waiting to hear back from them, the next step being a lawyer.

NO! Invest the money into your business! Hire a real 1:1 Business coach. Do not sign up!

They don't really care about you, only the money. My goal for my time with the Entourage was to build my business up to either run itself or sell. The man and one of the head guys back in 2014, knew I was a single mother with a little boy with special needs and I was working ridiculous hours on only a few hours sleep a night. I knew he was using all those sales tricks on me, but whatever, it's not unusual and I chose to look beyond that.

So the 15min coaching calls.... yes, a 20 something bachelor with no children working in the fitness industry can REALLY relate to my situation.... absolutely NOT! being told to get up an hour earlier when you already get up at 4am after 2-5 hrs sleep to work on strategy, etc is not the best solution. I can't tell you how many calls I had that I ended up feeling like a loser and a couple of times in tears.

I also couldn't attend any of their events as they were all in hours I couldn't possibly get too.

Finally I decide to sell my business and I thought, great! Now maybe these guys can really help.... no they couldn't. After nearly a year being told to employ someone else for your weaknesses, I was now being told that these entrepreneurs knew no Business Brokers and I should sell the business myself. Thanks.

And as for customer service when you actually need.... good luck.

Thanks Entourage for fooling a hardworking single mother to part with $15k that could have actually been used on something useful. For making her feel like she wasn't good enough.

And I also noticed that after a whole heap of 1 star votes on the Scaleable Saleable review page and a few low ones on here, there are now a heap of 5star votes created all within about a week. Funny that.

Charismatic Con

I did the build program. Wow where do I begin? They talk a lot about values. In my experience their values are: greed, money, not caring about others, ego, false promises, superiority, dishonesty, selfishness, shallowness, dog eat dog for the sale and money. Money is their end game and if that comes at the expense of your confidence, being respected, wasting your time, being lied and deceived to- so be it. Don't do it to yourself- you're worth more than that. Take your money and your dignity- because they have zero qualms taking those from you. A real class act. Just goes to show- money doesn't buy you class as a human being.

Generic and overpriced program with terrible customer service

I signed up to the Scaleable and Saleable program back in late 2014 after a hard sell from one of the 'entrepreneur development managers'. The way they rope you in gives you a very skeptical feeling - essentially a gym membership type sale. When I said I needed time to make my decision, the lady literally told me I had to sign the contract first and call later to confirm. I was obviously reluctant but after they reassured me that there was a 1 month trial, I went along with it.
After being underwhelmed by the online content (relative to how expensive the course was), which was essentially a rehash of their free events plus generic info you can find online for free, I called to try and cancel before the first workshop. To my surprise they flat out refused and said that you needed to go to the workshop before you can leave, in a fairly rude manner. For some context, I was a young kid who hadn't built up a business yet so leaving at this stage because my career plan changed should have been more than reasonable.
When I reluctantly got to the workshop to tell them in person that I wanted to cancel, they stalled again and told me that I would need to speak to their senior manager who was also one of their speakers. After a week of trying to get a hold of this person over the phone, they finally agreed to process the cancellation after telling me off. In hindsight, the whole experience leaves you with a bitter taste as the way they treat their customers is so incongruent with what they preach. I almost didn't want to post this review given my respect for the founder but people should be made aware of this before deciding whether to sign up to their courses.

Just another number

I signed up in 2014, on a promise of being able to scale my business and get better sales.
I lost the heart of my business in commercialization and am still paying for it today. My business went downhill as soon as I signed up, even though I was implementing everything they told me to.
The "adviser" calls were a waste of time, I spent 15 mins explaining my pain points only for the coaches to turn around and say they had no solutions... and then cut the call off abruptly as they had to get on the next call.
The portal was useless - 2-3 hours watching previous workshops... not easy to find an answer in 2-3 hours when its all just chatting at a live event.
The networking was useless and expensive (having to fly to sydney)- they said they would match me to those in my area in the same industry.. They introduced me to one person who was in Sydney (and my biz is geographically limited).
When I told them I was in a dire situation - 4 kids to support, a partner who lost his job, I was chronically sick, we had to sell a car, and had to move to a teeny tiny house and try and run my business from there they commented and said "You get out what you put in"... I couldn't believe it. They do not care about their members at all.
I rang the manager and she wrote back and said she would be on holiday for the next 1.5 months and would call me on her return.. So I cancelled my credit card.
The next week someone higher called me and tried to work out a new deal with me to get back on my feet. He suggested 3 months of the program for free, so they could prove to me that they could help.
A month later - they backtracked and said just 1 month for free. I emailed him back, and questioned why the backtracking.. to this date (a year and a half later) I still haven't heard from them.
My business and family is STILL paying with low sales. 2014 was our peak, I wish I'd never signed up.. we haven't had any growth in two years thanks to their bad advice.
Don't sign up unless you have money to burn.

Smoke and Mirrors

I did the Scalable and Saleable Program. The owner used to say "making truth out of untruth" well that's a complete lie. This is just a sales exercise- they get in your head, mirror you and use sales tactics. They promise a lot and they emotionally bully people to get what they want- which is your money. They talk a lot about culture- well their culture is sexist, emotionally abusive and they value only greed. They have no respect and take more than they give. If you want your talents trampled all over and your money taken- sign up! "Enable greatness" is their logo- more like tripping up greatness for one's own selfish greed.

Feeling duped by a company of no substance

I signed up to a Diploma of Business after attending a fantastic conference and seeing and hearing all the possibilities from this company. I started my diploma with gusto! I had my wow guru who took 2 weeks to initially introduce himself and then never heard from again...wow what a guru!! I had no support...students were expected to give each other support which is ok if your getting something else from the entourage...which didn't happen. I feel I was scammed and duped by a company thats just in the business to make money...what an entrepreneurial way to do it! Use small business owners vunerability to use what little money they have at start up stage and then drop them like a sack of potatoes once they are signed up and paid...disgusting! I wanted to warn others as I wish I had. Good luck entrepreneurs, there are many other ways to get the info and its not through the entourage.

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