Reviewer Photos & Videos
Would give them -1 if I could, the service was horrible.
The one particular staff member was horrid, so pushy and couldn’t just have a look without her breathing down our necks, what made it worse was that we were dealing with a younger girl first and she was lovely and then this other lady came over and swooped in and ripped the sale from her, just absolutely horrible.
Perfect table for cafe
Outdoor Messina tables are great for our new restaurant. Jasmine went above and beyond to secure the number we required in a very short time frame. Exceptional customer service and a great product. Fantastic communication with us the whole way through. Highly recommend this company.
San Sebastian outdoor lounge
Extremely happy with the service from the store at Jindalee. The whole process was very easy and their communication was great. We are very happy with our outdoor lounge, the quality is excellent compared to others we looked at.
It was nice to deal with this company very personal service.. the items were outdoor cushions and they were exactly like on the website... thank you
and great delivery service took only 3 days
Looks fantastic on our balcony!
The store at Aspley was easy to navigate and the range of products was impressive. We paid more than we expected for the 3 piece rattan Sienna lounge set plus coffee table but this was justified by the quality of the product and durability. When it arrived it was very well wrapped for transportation and was in perfect condition.
Very helpful, listened to what we wanted, great knowledge, and was able to find some extra items that weren't at the store. Follow up phone call, and email of pictures of extra items that she found. I will shop here again.
We dealt with both the Windsor and Logan stores for a new patio setting. The setting itself is pretty good, easy to assemble and seems substantial enough to do the job. The staff at both stores have been fantastic in offering advice and service. The staff at the Logan store offered a small discount ($20) on further purchases which we took advantage of by getting some cushions.
However (there is always a 'however' isn't there) when we were advised at the Windsor store that they didn't have our setting in their stock, they did locate another sto...re that did have it (Logan) and they could have it moved from there to Windsor. To do this, would take a week! or we could have it delivered (4 business days!!) at a cost of $99!!! As both stores are located only 40 minutes at most from each other, we found both of these options to be far too time consuming and in the case of the delivery option way over the top for cost. We elected to go to the Logan store and pick it up ourselves. Seriously guys, you need to lift your game a lot in this area.
Buyer be aware
Buyer be aware I purchased an outdoor setting and its falling apart and its only 5 years old . Have contacted company but they are not interested in doing anything. The setting wasnt a cheap product. So be very careful when looking for a setting and dealing with this company. Please note if I had the option they wouldnt get a star at all.
We found our dream out door furniture
From the moment we arrived Thea provided us with excellent service. Her knowledge on the products was outstanding and it helped us to understand what we were really looking for .. Together we came up with the perfect package to suit our needs. I just love the quality of the products and that Thea helped us match cushions and art work to suit our setting. A wonderful quality service all over.
Love our item and Great service.
Loved the service we received and very satisfied with the product purchased. Its looks great on our balcony and was easy to pick up and get home. Our assistant Jasmine was very kind and kept us updated until the product we wanted was in stock.
Great service and quality products
Great helpful service from Jasmine at Capalaba. Found just what I wanted! Very happy with my choice of setting , and it's finish and materials.
Bought some nice cushions and chair pads too.
The delivery guys were very pleasant and arrived when they said they would.
Thank you. Very happy.
I shopped at both the Capalaba and Loganholme stores via phone and then Capalaba in person. Both stores gave friendly and helpful service....Courtney at the Capalaba store went to a great seal of trouble to ensure I could find/source items for a gift. She didn't just wish to sell she wanted a happy customer. And she achieved that. I will be back.
Meets the needs it was intended for.
Very happy with the product. It was easy to assemble and we are very happy to have found it in your store. It was a difficult item to find at a reasonable price.
Modern, Stylish Outdoor Furniture
A fantastic place for stylish, modern outdoor furniture. All the pieces we viewed were of a really high quality and anything but boring!
Tessa from the Aspley store was an absolute gem! She provided great customer service, gave plenty of options and had excellent product knowledge. It was a hassle free purchase and best of all no hard sell! Thanks Tessa for a really positive experience!
The reviewer stated that an incentive was offered for this review
Great service with a smile.......even at 4.30pm!
Fantastic shopping experience today with Julie at the Capalaba store. Great service. Really appreciated her help to bring the look “together “ for my amazing new outdoor setting. Thanks so much for all your help and great advice!
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