2The Gamesmen Physical store
Part of The Gamesmen  4.9 (2,951)

The Gamesmen Physical store

 Verified🏆 2024 Award

25 reviews · Statistics

92% · 231 · 4%

Return Claim MadeYes (2) · No (18)
Product Quality
4.9 (19)
Customer Service
4.9 (22)


The Gamesmen › Physical store25 reviews
Mitchell Bommer
Mitchell BommerVICGippsland, VIC
  Verified Physical store

Got exactly what I wanted in the end

My wheel arrived on time, and in mostly good condition. Some parts had to be sent back, however the replacement parts were even better. The communication was clear I always felt I was in good hands, I will be recommending The Gamesmen to my friends. Show details
Product Quality
Customer Service
FrancisNSWSydney, NSW3 posts
  Verified Physical store

We are very impressed with your service and your range

Very happy with what has been purchased so far prompt delivery excellent service Thank you Show details
Reuben C
Reuben C
  Verified Physical store

Great store, best prices, friendly staff and excellent customer support!

Amazing customer support! I was thrilled with their response when my statue arrived damaged. They promptly arranged a return, assessed the situation, and unfortunately couldn't fix it. But no worries, they swiftly shipped a brand new one using express delivery. Hands down, the best customer experience I've ever had!
Jason2 posts
  Physical store

Great service once again

Delivered on time and again great packaging as always great Show details
  Verified Physical store

Service and Support

After notification of a problem with the item I purchased The Gamesman was very quick respond and address the problem. Very pleased and surprised with the positive support l received. Show details
BangasVICCentral Highlands and Goldfields, VIC
  Physical store

Thanks Gamesmen and Doug. Hard to find cable sourced and delivered the next day

My son had
S a TM satco mod plus hand bark we that our new puppy found and destroyers a 9Din to usb cable. Within a day I had purchased the replacement and it arrived the next day. My son is thrilled.
Nic R.
Nic R.NSWSydney, NSW
  Physical store

Awesome service

Great service and fast delivery
I would highly recommend
Thank you Show details
Grilla3 posts
  Verified Physical store

Old School Customer Service Legends

What can I say... The Gamesmen team are absolutely FOR the consumer. There was a time where Australian consumers could enter a store and be tended to within seconds. Where you are not made to feel uncomfortable. The Gamesmen are STILL that store! Had an RMA put through on a headset and was sorted out swiftly. Australian gamers! Support this store at all costs. Truly an OG icon of gaming in Australia. Show details
Julia F.
Julia F.3 posts
  Physical store

Always good and better

Can’t fault them they have great service and quick response
WilliamVICGreater Melbourne (Outer), VIC
  Physical store

Awesome Atari VCS at a great price

Super fast delivery couldn't be happier will definitely be coming back Show details
SCD6161WAPerth, WA
  Physical store


The person serving was knowledgeable, informative and helped us with freight. We ended up buying the whole F1 and shipping to Perth because the service was outstanding. Show details
JasonNSWSydney Surrounds, NSW
  Physical store


Store is super easy to browse everything is in actual order and the guys in store are super helpful and cheerful Show details
  Physical store

I am not sure if this is for the gaming chair but if so it is one of the worst items I have ever bought

I have only just received this chair due to the flood restriction and not being able to receive it. The chair is extremely uncomfortable. I am 188cm tall and my thighs do not fit comfortably within the chair, I would be lucky to be able to sit in the chair for more than 10mts if I am lucky.
For me the height extension is way way to low for my desk therefore making it uncomfortable to use my throttle quadrant and joystick.

Stuart Debnam Show details

Product Quality
Customer Service
RetzyNSWSydney, NSW3 posts
  Physical store

Fast and accurate

I ordered and they shipped that afternoon. Parcel received very soon after and prices were better than Amazon and EBay. Show details
Product Quality
Customer Service
  Physical store

Really nice lady served me

I wanted a limited Nintendo game and watch and I asked a lady about it she was very nice and knew a lot when you go there get the nice lady

Questions & Answers

Bryant D.
Bryant D. · Physical store

Do you do on-site warranty evaluations? Specifically, for the Nintendo Switch?


Compare all The Gamesmen listings
The Gamesmen Physical store
  • 🏆 2024 Award
The Gamesmen Physical store4.7
The Gamesmen Online store
  • 🏆 2024 Award
The Gamesmen Online store4.9
CategoryToys & Game Shops and Physical ShopsToys & Game Shops and Online Shops
Offers Free Standard Shipping No
Awards 2023 and 20242023 and 2024
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