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The Good Guys Kitchens

The Good Guys Kitchens (page 2 of 10)

3.2 from 542 reviews · View Statistics
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Reviews

  • Customer Service
    2.5 (8)
  • Timeliness
    2.0 (4)
  • Job Satisfaction
    1.6 (5)
  • Rates and Fees
    3.3 (3)
  • Product Quality
    3.6 (7)
  • Return Claim MadeYes (1) · No (7)
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Stay Away from Good Guys Kitchens

published

Some of the Good Guys staff are competent, but most the contract trades people are incompetent & completely unprofessional. I've been trying for over two months to get them to make a couple of important repairs (which broke FIVE months after installation) and they are not responding. My next step: a formal complaint to Fair Trading. STAY AWAY from Good Guys Kitchens even if you have to spend more with another provider.

Planning our kitchen!

published

Sam helped us with all our finishes today and was a great help! Can’t wait for it all to be installed!!!!

Jonesy
Jonesy
  • 2 reviews
  • 2 likes
  • Verified

Advertising

published

I have recently signed a contract for a new kitchen with Kenross Kitchens. They told me I had to arrange for any new appliances, so I went to the Good Guys at Erina Fair to look at Rangehoods & Sinks. On my arrival the first person to greet me was a lady sitting at a desk who asked could she help me. I gave her my story and she asked why I didn't get a quote from the Good Guys for my new kitchen. I told her that we typed in "Central Coast Kitchens" in google but there was no mention of the Good Guys doing kitchen renovations. I obtained 3 quotes and finally signed a contract last Wednesday. As I am a regular customer of the Good Guys I thought I would bring this information to your attention for investigation.
Regards
Gary Jones

Worst experience of my entire new house build

published
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Astra
AstraBrisbane
  • 2 reviews
  • 2 likes
  • Verified

Old to new, looks spectacular

published

New style ,clean,crisp, functional.suits old Queenslander down to a T. All our guests think it’s beautiful. I have to say they are right.

Britney
BritneyUmina Beach

Great Service!

published

Had a absolutely excellent service from the lovely Sam about kitchens she knew exactly what she was talking about and was so helpful!

  • Verified

Perfect!

published

I highly recommend The Good Guys Kitchens. The staff provided helpful guidance and advice. I experienced only one little hiccup which was rectified as soon as I brought it to a staff member’s attention. I love my new kitchen and wouldn’t hesitate to use The Good Guys Kitchens, again.

  • Verified

Terrific kitchen we are very happy with it

published

All trades people were on time and did excellent work. We were very happy with the electrical, gas work and tiling. The cabinets were well made and look great in our kitchen. We quite like the granite bench-top.

Excellent job

published

Everything was alright and we are very happy with the new kitchen.All the traders were on time to do the job, and they treat us very nice, and they did a very good job.They were very professional.

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Lil
Lil
  • 5 reviews
  • 1 like
  • Verified

They are very helpful and nice to deal with

published

We were quite happy with our products and delivery was efficient. Pretty happy with the way everyone helped us. Will definitely purchase again from the good guys.

Kyles
KylesSydney Surrounds, NSW
  • 2 reviews

Beautiful work

published

My kitchen is all that i wanted. The materials are top notch.the guys that installed went above and beyond. Liked the fact that i could source my own handles

sunshine
sunshineGold Coast
  • 2 reviews

Good Guys Kitchen

published

seamless tranaction with the good guys. Kitchen is just what i wanted. No hard sell. Good price. would recomend them.

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Top quality kitchen

published

Very happy with the service easy to deal with kept informed of all stages quality kitchen excellent installer cleaned up all mess

Very disappointed in all aspects of the process,

published

I have had ever sales tactic,excuse.Every thing I have read about whole sale kitchens is true.Theves.I will never shop at good guys again after this experience!

Andrew
AndrewNewcastle

Do not buy a Good Guys or Freedom Kitchen

published

Disgusting

published

Discusting experience it cost me 15.000 to correct the kitchen they put in. I had it ripped out and re down.
They said it was going to be to the plan, it ended up being a kit kitchen. Overcharged when asked for invoice of break down was not supplied.
I am in the process of getting accurate affair to a story.

Sam777
Sam777Avalon
  • Verified

Terrible!! Consumers be warned!!!

published
Golale
Golale
  • 2 reviews

Best offers for Excellent products

published

I am extremely happy with my experience in good guys. Variety of brands, supportive customer care, and good delivery team. Totally I definitely recommended for all your electronics appliance

Sunny paul
Sunny paul
  • 2 reviews
  • 4 likes

Perfect

published

Very good one has problem they replaced it very second day always prefer to buy from them cheap as well

KGB
KGBBrisbane
  • 2 reviews
  • 5 likes

Terrible experience - Do not recommend

published

Kept cancelling design meeting.

published
Suzie
SuzieBrisbane

They don't give quotes!

published

As we are renovating our house and the kitchen figures large, need to get some quotes so that I know what sort of budget to work with. Is it going to cost $5,000? $10,000? $20,000? I already had a plan in mind for the layout, just needed it populating. Had seen kitchen cabinets that I really liked.

Now... had an appointment in store (for 3 hours!) Told the lady I was after pricing so I can budget. She flatly told me that they are not a quoting service (why was I there then?!) and specials that applied today may not apply tomorrow.

Exactly how does one work out how much the kitchen is going to cost if you don't quote on it. She offered to quote to a set budget. Wrong. You just lost 2 kitchens!

Jen
JenGeelong

Worst experience of my life!!!!!

published
  • Verified

Your Right worse company that I have possibly gone through!!

published
Sandra
Sandramelton

DISH WASHER

published

great service from good guys melton very happy with dishlex dishwasher installed for my use. always wonted one so now I am right

Page 2 of 10

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