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The Hamper Emporium

The Hamper Emporium

4.0 from 274 reviews · View Statistics
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Reviews

  • Return Claim MadeYes (0) · No (1)
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Marika
MarikaSydney, NSW
  • 2 reviews

Agree that the customer service is TERRIBLE

published
Incentivised Review No
Return Claim MadeNo
Store LocationOnline
The Hamper Emporium
Amy M.The Hamper Emporium
Marika
Marika

Very disappointed

published

I bought a Paddington Bear and Pure Baby Hamper - price $139, The contents were enhanced with tissue paper. The books were much smaller than pictured (95mmx95mm). The paddington bear was only 230mm tall and of inferior quality (made in China) The clothing appeared to be as stated. Pure Baby brand outfit (organic cotton) and made in Australia and a Marquis singlet. Overall, definitely not value for money. On a positive note the parcel arrived within a couple days.

Anon
AnonSydney

Room for improvement

published

Be very careful that if you want your hamper delivered on a particular day you need to go with premium delivery. Customer service attitude is not very client service focused. No apology offered when confusion occurred over multiple deliveries. Made to feel that it was ALL our fault. Not sure we will use again

The Hamper Emporium
Amy M.The Hamper Emporium
BRJ
BRJChisholm 2905, ACT
  • 8 reviews

Hamper for sick mate

published

Ordered this and well was promised on several occasions it would get there but still MIA, finally got a refund tho but very disappointed.

The Hamper Emporium
Amy M.The Hamper Emporium
BRJ
BRJ

There was a tracking number supplied who was the carrier as I suggest you don't use them again

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Danni Phillips
Danni PhillipsSydney, NSW
  • 4 reviews
  • 2 likes

Very unhappy with the delivery timeframe

published

Placed an order for a very close friend on Monday 10 August, a birthday gift. Checked delivery time frame for this particular suburb in Sydney. Was advised it was 1-2 business days. The pressie did not get delivered until next Monday 17 August. Completely missed the actual birthday date. Very unhappy. I gave them plenty of time. Will not use them again.

The Hamper Emporium
Amy M.The Hamper Emporium

Fancy Wrapping Poor Products

published
The Hamper Emporium
Amy M.The Hamper Emporium
Lynda Plummer
Lynda Plummer

Maybe people receiving these hampers as gifts are too embarrassed to complain. I would not recommend you hampers. This is based on the quality, taste and preservative laden products I received.

Questions & Answers

Lori
Loriasked

Do you have vegan cookies or snacks?

No answers

Get an answer from our members and The Hamper Emporium representatives

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