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The Healthy Mummy

The Healthy Mummy

4.3 from 150 reviews · View Statistics

Reviews

  • Value for Money
    1.2 (14)
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Disappointed customer

Disappointed customerSouth Australia

Premium Smoothie

published

I read the good reviews and then purchased two tubs of the Premium Smoothie (espresso). While the consistency is okay, the taste is very average. It has an odd aftertaste and also a strange smell. Not appealing at all and definitely would not purchase again.

Incentivised ReviewNo
1 comment
The Healthy Mummy
Alex S.The Healthy Mummy
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Katie

Katie

  • 4 reviews
  • 3 likes

Regretting my purchase

published

Smoothies aren't smooth at all, they're so gritty it's like sand between my teeth. They're also sickly sweet with artificial sweeteners. I bought them as they said they're breastfeeding friendly. Will try with fruit and see if that makes any difference. Purchased a tub of kids vanilla and my two year old doesn't mind it but won't be purchasing again.

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Robyn

RobynGreater Melbourne (Outer), VIC

  • 2 reviews
  • 9 likes

Shakes are terrible. Customer service is terrible.

published

Shakes are gritty, only taste nice if fruit is added.
They won’t honour their deals, I was over charged and then brought it up with them and they pretty much said bad luck- you still got a deal.

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Over priced scam

published

Can’t eat 90% of the recipes
Won’t provide refund due to e books provided (these are not worth a cent)
Cannot get proper support on their groups because you are not allowed to say anything negative or you mean post and or you are then deleted.
Think of mean girls the movie then ramp it up a little.
Over priced waste of money and shocked they can get away with it. I think ACCC needs to look into her. Not offering refunds for consumer products that ARE NOT USABLE is illegal.

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Emma

Emma

  • 2 reviews
  • 1 like

Disappointing

published

Painful website and app, too many options!! Half the workout is warm up... not at all what was expected. Could not receive a refund even though this was requested the same night as purchase.

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Basically a scam

published

The app is painful to use and there’s no reminder before the subscription renews... it’s such a dodgy way of making money to just auto renew a subscription without sending any form of receipt. There’s no way of getting your money back once they take it either so... buyer beware!

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Ashleigh

AshleighSydney, NSW

HM Meals to you

published

I order 14 meals from the Healthy Mummy program through Chef Good. I
am so disappointed with the meals. They come frozen so once heated up they are watery and some uneatable!! My husband ordered meals at the same from another company- all are fresh and delicious to eat after being heated.
I have literally heated 3 different meals for lunch today and the last one was alright. (The butter chicken)
The ravioli was hard and stuck together, the cannoli was gross. Would not recommend!

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Adam

AdamCanberra 2600, ACT

Opportunistic business out for money

published
Value for Money
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Susan

SusanSouth East Queensland, QLD

Money money money

published

Very disappointed in the company, selling hand sanitizer 75ml for $10 and now toilet paper 24 for $23, cashing in on people’s desperation, any negative comments instantly removed - VERY DISAPPOINTED

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No refunds given

published

After paying for 12 months I was diagnosed with high cholesterol and diabetes and there isn’t really any food for me on this site. I was told no. Never again.

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Lee W.

Lee W.South East Queensland, QLD

Negative Comments Deleted

published
Value for Money
Incentivised ReviewNo
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Gemma M.

Gemma M.Perth, WA

Bad customer service

published

These people do not listen or reply to any constructive criticism given by people who buy their products. Any comments made in their “support group” that they do not like are deleted instantly with no follow up or resolution offered. Disgusting customer service.

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EJH

EJHSydney, NSW

  • 11 reviews
  • 8 likes

Disgusting shakes

published

I bought a value pack in coffee and choc mint flavour and they are disgusting. I've bought cheaper meal replacements with better quality and delicious flavours. I wish I never spent so much

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Trisha L.

Trisha L.

  • 2 reviews
  • 2 likes

All about money

published

Would give them 0 stars if I could. I didn't get to try their products.
I created a poll asking anyone who has done a weight loss program if they kept the weight off or put it back on in their Facebook Group and they deleted and blocked me. Previously I made a motivational post and one of their admins commented on it inserting a sales pitch for their products. Nuff said.

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Casey

CaseySouthwest, VIC

Inconsistent pricing left me feeling ripped off!

published

I've been using Healthy Mummy for a while, both app and smoothies but am finding it really frustrating in regards to the discount codes. One minute it will be one price, the next it will be lower, but you've already bought it at the higher price. No one likes to get ripped off, and after my last purchase I feel like I never want to purchase again!! Buyer beware as the discount and pricing as it's all over the shop!

Value for Money
Incentivised ReviewNo
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Hjm

HjmSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Cancellation

published

I had annual subscription that i wanted to cancel. I followed their instructions to cancel prior to the auto renewal, and cancelled 7 days prior to auto renewal. They took my $189 anyway and refuse to give it back and state that I have made no attempt to cancel, but I cant get access to the app....because I cancelled it!

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Jan88

Jan88South East Queensland, QLD

Repeat billing

published

Auto Rolling renewal of subscription. Wouldnt let me cancel as within 2 days of renewal. Contacted them but they refused to cancel upcoming payment. There should be adequate warning of upcoming automatic billing. thief's

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  • Verified customer

If I could give 0 stars I would

published
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Mumma

MummaVictoria

  • 4 reviews
  • 8 likes
  • Verified customer

Money hungry

published
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Beth

Beth

  • 10 reviews
  • 9 likes

Horrible Business

published

Signed up to a year membership as I wanted to start losing weight when I was ready and it was convenient to me.

The app suggested I eat a vegetarian diet whilst doing postpartum workouts. I’m not vegetarian and need a form of meat for a health condition, strike one.

Not sure why I was recommended postpartum workouts when I selected HIIT routines, strike two.

The excessive emails you are sent for sales and promotions is a joke. Every single day my email was FULL of their crap, strike three.

Don’t bother posting on their Facebook because they’ll just remove it like the gutless money hungry things they are. I’ve requested my money be refunded so let’s see how this ends up.

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Questions & Answers

Carol M.

Carol M.asked

I bought the vanilla smoothie but found the texture too grainy. Is there a smoothie with a different texture? Am interested in the Tummy one. Or am I mixing it wrong?

1 answer
Ang
Ang

Hi Carol, I've just purchased the vanilla tummy & I don't find that one grainy. I've had it as a blended smoothie so far. The original smoothies are grainy in comparison to the premium smoothies.

JeSS

JeSSasked

How can we measure 30g without a scope or scales ?

1 answer
The Healthy Mummy
Alex S.The Healthy Mummy

Hi Jess, great question. The easiest way to do it would most likely be with a table spoon. A tablespoon holds approximately 15 grams, so two full tablespoons should do it. I hope this helps, you could also add a scoop to your next Healthy Mummy order. Contact us on support@thehealthymummy.com and we'll do our best to help.
Alex - The Healthy Mummy

Love camping

Love campingasked

Can you mix smoothies with water

1 answer
Mum of 4
Mum of 4

Yes you can :) plus loads of recipes here https://www.healthymummy.com/recipes/smoothies/

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