Good Product, Ok service
I have enjoyed the healthy mummy products, I had a few problems with my last order and took a while for someone to help me after a few emails and speaking to several people to help. Finally Alex helped me and resolved my issue with my order. I probably wouldn’t shop with them again if it wasn’t for the staff member that last got back to me. Thank you
I read the good reviews and then purchased two tubs of the Premium Smoothie (espresso). While the consistency is okay, the taste is very average. It has an odd aftertaste and also a strange smell. Not appealing at all and definitely would not purchase again.
Regretting my purchase
Smoothies aren't smooth at all, they're so gritty it's like sand between my teeth. They're also sickly sweet with artificial sweeteners. I bought them as they said they're breastfeeding friendly. Will try with fruit and see if that makes any difference. Purchased a tub of kids vanilla and my two year old doesn't mind it but won't be purchasing again.
Shakes are terrible. Customer service is terrible.
Shakes are gritty, only taste nice if fruit is added.
They won’t honour their deals, I was over charged and then brought it up with them and they pretty much said bad luck- you still got a deal.
Over priced scam
Can’t eat 90% of the recipes
Won’t provide refund due to e books provided (these are not worth a cent)
Cannot get proper support on their groups because you are not allowed to say anything negative or you mean post and or you are then deleted.
Think of mean girls the movie then ramp it up a little.
Over priced waste of money and shocked they can get away with it. I think ACCC needs to look into her. Not offering refunds for consumer products that ARE NOT USABLE is illegal.
Painful website and app, too many options!! Half the workout is warm up... not at all what was expected. Could not receive a refund even though this was requested the same night as purchase.
Basically a scam
The app is painful to use and there’s no reminder before the subscription renews... it’s such a dodgy way of making money to just auto renew a subscription without sending any form of receipt. There’s no way of getting your money back once they take it either so... buyer beware!
Not the best tasting
Vanilla tastes gross. Consistency isn’t great. I’ve had better shakes and I think I’ll stick to my usual.
The sugar x spray burnt my tongue, it takes away cravings of everything cause it tastes horrible!
The app is okay, alike a lot of others on the market.
It's expensive, but not bad. But their forums are biased.
Before I begin, it's worth reading all of the 3 star or less comments first as these would be more so honest than the 5 star ratings.
I do like healthy mummy. However this is my experience...
2 years ago I subscribed to the healthy mummy 28 day app. I took advantage of an offer for a good discount.
The app has recipes, and is a bit like my fitness pal where you record your food, weight, exercise. You are basically calorie counting based. The recipes vary. Some are really good others aren't. But overall it's a good app. It's a good way...
HM Meals to you
I order 14 meals from the Healthy Mummy program through Chef Good. I
am so disappointed with the meals. They come frozen so once heated up they are watery and some uneatable!! My husband ordered meals at the same from another company- all are fresh and delicious to eat after being heated.
I have literally heated 3 different meals for lunch today and the last one was alright. (The butter chicken)
The ravioli was hard and stuck together, the cannoli was gross. Would not recommend!
Opportunistic business out for money
We originally got healthy mummy for the menu planning which works reasonably well but we have noticed almost no new recipes added recently.
If you want to cook with kids in mind, then you might be best looking elsewhere because you will be cycling the same menu plan each week due to lack of options.
Have made multiple suggestions on how the app could be improved but am always ignored. The shopping list is clunky and difficult to browse when shopping. The method of swapping out meals is cumbersome and seems to change depending on which 'swap mea...
Money money money
Very disappointed in the company, selling hand sanitizer 75ml for $10 and now toilet paper 24 for $23, cashing in on people’s desperation, any negative comments instantly removed - VERY DISAPPOINTED
No refunds given
After paying for 12 months I was diagnosed with high cholesterol and diabetes and there isn’t really any food for me on this site. I was told no. Never again.
Negative Comments Deleted
I really wanted this program to be everything it was hyped up to be. I knew from the moment comments were being deleted by admin because members questions or concerns were not deemed "positive" enough, that the program only appeared to be "amazing" because anything negative about this company or program is quickly removed.
I ordered the smoothies (which were very expensive), that took almost 2 weeks to arrive and tasted terrible. I am not sure what sweetener they are using but it is very difficult to drink. The support to the company is emai...l only, there is no phone support, so if you have any problems, you can only email or write in the private Facebook group, that is monitored by the Healthy Mummy admin, who appear to sit and wait to remove anything negative about the company. I completely understand that no company wishes to see anything negative about their business or products but to blatantly remove anything that they deem is negative is misleading the consumer! Consumers have the right to know if the product or the business they are dealing with is in fact a business who is legit and willing to take on the negative reviews or comments constructively as a way to improve the business or products.
Bad customer service
These people do not listen or reply to any constructive criticism given by people who buy their products. Any comments made in their “support group” that they do not like are deleted instantly with no follow up or resolution offered. Disgusting customer service.
I bought a value pack in coffee and choc mint flavour and they are disgusting. I've bought cheaper meal replacements with better quality and delicious flavours. I wish I never spent so much
All about money
Would give them 0 stars if I could. I didn't get to try their products.
I created a poll asking anyone who has done a weight loss program if they kept the weight off or put it back on in their Facebook Group and they deleted and blocked me. Previously I made a motivational post and one of their admins commented on it inserting a sales pitch for their products. Nuff said.
Inconsistent pricing left me feeling ripped off!
I've been using Healthy Mummy for a while, both app and smoothies but am finding it really frustrating in regards to the discount codes. One minute it will be one price, the next it will be lower, but you've already bought it at the higher price. No one likes to get ripped off, and after my last purchase I feel like I never want to purchase again!! Buyer beware as the discount and pricing as it's all over the shop!
I had annual subscription that i wanted to cancel. I followed their instructions to cancel prior to the auto renewal, and cancelled 7 days prior to auto renewal. They took my $189 anyway and refuse to give it back and state that I have made no attempt to cancel, but I cant get access to the app....because I cancelled it!
Auto Rolling renewal of subscription. Wouldnt let me cancel as within 2 days of renewal. Contacted them but they refused to cancel upcoming payment. There should be adequate warning of upcoming automatic billing. thief's
Questions & Answers
Hi, I am wanting to try this but unsure with what path to follow. Normal, tummy or Premium.
Leaning towards the tummy or premium, although the normal has more variety of flavours.
What are the biggest differences I guess ?
I bought the vanilla smoothie but found the texture too grainy. Is there a smoothie with a different texture? Am interested in the Tummy one. Or am I mixing it wrong?
Hi Carol, I've just purchased the vanilla tummy & I don't find that one grainy. I've had it as a blended smoothie so far. The original smoothies are grainy in comparison to the premium smoothies.
How can we measure 30g without a scope or scales ?
The Healthy Mummy
Hi Jess, great question. The easiest way to do it would most likely be with a table spoon. A tablespoon holds approximately 15 grams, so two full tablespoons should do it. I hope this helps, you could also add a scoop to your next Healthy Mummy order. Contact us on email@example.com and we'll do our best to help.
Alex - The Healthy Mummy
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