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The Best online store
Amazing online selection of clothing and specials, and the most efficient post and returns. Free returns are super easy, and the refund is back in my account within 48 hours. The best online store for sure. Thanks Iconic.
Super quick delivery!
I have made a few purchases in the past from The Iconic, but was so pleased this time I had to post a review! I placed my order on Monday morning and received it on Tuesday! So impressed with the super quick processing and delivery, especially with the postage delays happening at the moment. Really happy with the top I chose too. I will be back! Thanks The Iconic!
- Verified customer
I have bought twice from here, the process was very simple, great that they advise what size to buy. And have received both parcels within a couple of days. Have loved my purchases. I will definitely be buying again.
Fast and Efficient Courtney.
Fast, efficient and helpful. I had been checking the sight since delivery was to be on Monday gone and today being Thursday. Courtney was awesome. Great CS skills and solved my query within a minute.
Best Online Store out
I have been a returning customer multiple times and not just for the amazing quality of the clothes but also the fast delivery! I am a big online shopper & can honestly say ICONIC beats every other online shop out there with their superb service.
Overall very happy
In my experience shopping with The Iconic, delivery is always very fast and I've never had any issues with any orders. Returns are also very easy. I do tend to only buy when things are on sale as I do find that some items on the website are pricey.
Pioneer in online shopping
My absolute favorite and heavily used app in my phone. I am obsessed with the variety of products, brands and even sales. A big highlight is there super fast delivery and kudos to sustainable packaging. Love their process returns. Huge fan!
Fantastic company with amazing customer service
I’ve shopped with you for 3 years now and every experience has just been above all expectations.
I’ve never ever had a single issue whether it’s purchasing or returning. Gives me great confidence in dealing with The Iconic.
You’ve got a great business model and utilise the platform to an exceptional level.
I think in this day and age..when there’s a positive feedback that can be provided it should be.
Ordered track suit pants - Nike. Site very easy to use. Overnight delivery - ordered at 10 PM and arrived am next day. Great customer service. Provided a 110% store credit as pants did not fit - exchanged next day.
Great company . Great with returns , communication and refunds if needed . Quality bands . I have used for about 2 yrs
Satisfied with all aspects of presentation online and matching the clothes to their original portrayal. Was easy to do after pay . Is easy to refund and return. Items are quality
Good choice, good service and great pricing
I have spent over $3,000 with these guys and the experience has been very positive.
The only suggestion I have is to leave the politics out of their marketing and focus only on what they do best. Embracing 'woke' ways is always lucrative, but it seldom pays off. After all - why would you want to alienate customers?
Paid for 3 hr delivery, still no delivery
Received an email at 10:35AM stating that my parcel has been shipped. Received 2nd email from StarTrack stating that my parcel is “on its way” it’s now 3:39PM and the parcel which is a gift still hasn’t been delivered. Paid the extra 14.95$ for 3 hr delivery but I’ve just figured out that that’s the same price for 6pm delivery (twilight). Please don’t advertise this delivery option KNOWING full well that there’ll be delays due to the wuhan virus
The best online shopping experience!
It was the best online shopping experience I’ve ever tried in Australia! The item came the second day of purchase at the early morning! True sizes, items same as pictures and same as described. It has many items and brands that aren’t available in Australia. Definitely a life saver and a great experience!!
The reviewer stated that an incentive was offered for this review
Love Iconic, fast postage, easy returns, great brands.
Love the Iconic. Excellent service. Super fast delivery, easy and free return process, great brands to choose from. Items wrapped well. Great sales! I would love to see Country Road added to brands. Highly recommend to friends and family.
Questions & Answers
Hi- just wanted to confirm that the following will restock in size 12? Thanks in advance!
*Calli- Maye Utility Romper
*Tussah- Xena Pants
Just wondering when the Nike tech fleece grey in the size medium will be restocking
I’ve come to know that the different ranges at The Iconic are seasonal, so it’s not always guaranteed that they’ll restock
THE I.The Iconic
Thanks for reaching out to us.
I've checked and can confirm that these are apart of our core range which means we should get new stock in over the next month or so. Unfortunately, we don’t have any specific time frames, simply that it’s an item we should get more of each season.
Hoping you can get to them :)
I have two items from the same order. One to return, one to exchange. Can I send them back in the same package even though there will be two labels?
Thank you :)
THE I.The Iconic
Thanks for reaching out to us!
Exactly as Jay has mentioned above- you can definitely send your returns back together in the one parcel as long as they are from the same order.
Just keep an eye out on your emails for when our team received your return and process them :)
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