The Jungle Collective

The Jungle Collective

3.4 from 236 reviews · View Statistics
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Reviews

  • Product Quality
    3.8 (177)
  • Return Claim MadeYes · No (186)
  • Customer Service
    3.8 (178)
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Very happy plant mama

published

I have ordered from The Jungle Collective online 3 times now during lockdowns here in Canberra. It has always been easy, deliveries have been earlier than expected and the plants are always luscious and healthy. I’m a very proud and happy plant mama!

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationCanberra
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Dom
DomSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

Terrible Communication and Sad, Unhealthy Plants

published
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Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline Sydney Sale
The Jungle Collective
Jungle CollectiveThe Jungle Collective

SO disappointing

published

Well, the 'big plant sale' in Adelaide had only two camp-tables worth of plants (and this was halfway through their first day). The plants were over-priced, most of which I could find at the nursery down the road for $5 (or more) less and healthier. The range was very small. Customer service was lack-luster; there was no enthusiasm or kindness on their part. The music was very loud. We drove to the other side of town for this. I can see why they don't have the 'review' option on their Facebook or google as I think it would be very bad for business.

Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationThebarton, Adelaide
The Jungle Collective
Jungle CollectiveThe Jungle Collective
vivek
vivekSydney, NSW

very poor quality and worst customer services

published

very poor quality and worst customer services. they are cheaters. I live near Schofields and their customer service insisting me to drive to Alexandria to return the plants. It's not possible to drive as there is lockdown here.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store Locationonline Sale
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The Perth collective was false advertising at best.

published

What a poor "collection" the Perth collective offered. Looked like someone's garage with a very small and unhealthy plant collection. Wasnt greeted when we arrived, 2 staff members spent the time we were there on their phones, shame they didn't use that time wiser and water some of the not so healthy plants. Im sorry for such a poor review, but we both agreed it was such a waste of the 1hour round trip. Do not reccomend.

Product Quality
2/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationCollier Rd Maylands
The Jungle Collective
Jungle CollectiveThe Jungle Collective

What more could you want!

published

During a time where things aren’t normal. Where times are strange. They have adapted to be able to still service customers with plant addictions. And that’s a real thing!! Amazing service. Fabulous delivery people.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationSydney
Sindel Risborg
Sindel RisborgMetropolitan Adelaide, SA

Not to be missed!

published

Such a fun, positive and welcoming shopping experience! Great prices, helpful staff, and some really cool plants! I’ll be back!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationAdelaide pop-up
Winona W.
Winona W.Metropolitan Adelaide, SA

Enjoyable plant sales

published

I hadn't seen much of what the Jungle Collective had to offer until I went to a plant sale in Adelaide. They had a wide variety of plants as well as in different sizes and prices. Also a large selection of rare plants. The event was child friendly and the staff were helpful.

They also took time before the event to ask what people wanted to purchase so they had an idea of what to bring to the pop up event which I found helpful.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationAdelaide
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Paul Fencaros
Paul FencarosGreater Melbourne (Outer), VIC
  • 2 reviews

Great plant range!

published

The Jungle Collective have a great and unique plant selection, including some rare plant species. I was able to purchase a calathea species which I hadn’t seen in other plant shops before! Thanks!

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationMelbourne
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Amazing Quality!

published

They have an excellent selection of plants at every sale. The music is a bit too loud, but manageable for short periods of time. The plants are excellent quality, and I've been able to buy plants from them that I couldn't find anywhere else.

Product Quality
5/5
Customer Service
3/5
Return Claim MadeNo
Store LocationCanberra, ACT
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BecRuby
BecRubyGreater Melbourne (Inner), VIC

Wonderful plants and lovely staff!

published

Huge variety of plants available, all which were very healthy looking. Friendly and approachable staff who were happy to help.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne

Sparse & Expensive

published

The reality was nothing like the picture on their page. It was a small warehouse with about a 1/4 of the plants shown in the picture. I was looking for a particular plant and noticed that it was 15% more expensive at the Jungle Collective than I had seen elsewhere.

Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBayswater
The Jungle Collective
Jungle CollectiveThe Jungle Collective
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Gemma S.
Gemma S.South East Queensland, QLD

Great range and reasonable prices

published

The Jungle Collective sales have a large range of healthy well grown plants at reasonable prices. The ticket booking system ensures the space isn’t too crowded which makes browsing easy.

Product Quality
5/5
Customer Service
4/5
Return Claim MadeNo
Store LocationBrisbane
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Cassandra B.
Cassandra B.South Australia
  • Verified

Amazing Plant Experience

published

I attended the recent Adelaide event and couldn't be happier with the overall experience! Huge range of plants and loads of stock. Despite visiting on the last day and in the afternoon, there were still plenty of plants available with more being brought out to restock. Plants were very reasonably priced, high quality and healthy. Staff are all warm, friendly and helpful. Definitely will be looking forward to attending another event in the future!

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Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationAdelaide, South Australia
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  • Verified

Nice selections of plants!

published

It had a good selection of Rare plants and it always interesting to wonder around and look at them. Something enjoyable morning to Rare plants collector. Ah, it's Addictive and I love it so much to look at them again and again .

Product Quality
5/5
Customer Service
4/5
Return Claim MadeNo
Store LocationCoorparoo, Brisbane QLD
Lourdes Botham
Lourdes Botham

Oh Wow, Thank you!

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