Plant arrived with fungal rot
Expensive purchase, plant arrived with some kind of rot, which has continued to progress, and leaves which had been broken off. I immediately tried to contact Jungle Collective via facebook as directed from their website, and was told their "horti" would be in touch within 24-48 hours. After having no response for nearly two weeks and contacting the business multiple times, I ended up requesting a chargeback through my bank. Before this had finalised, the business did process a refund themselves. Overall a very frustrating experience, but I'm glad it has been resolved.
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