The Jungle Collective

The Jungle Collective

3.5 from 228 reviews · View Statistics

Reviews

2.2

12 reviews
5
(3)
4
(0)
3
(1)
2
(0)
1
(8)
  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (1) · No
  • Customer Service
    1.0 (1)
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Bee
BeeGreater Melbourne (Inner), VIC

Plant arrived with fungal rot

published

Expensive purchase, plant arrived with some kind of rot, which has continued to progress, and leaves which had been broken off. I immediately tried to contact Jungle Collective via facebook as directed from their website, and was told their "horti" would be in touch within 24-48 hours. After having no response for nearly two weeks and contacting the business multiple times, I ended up requesting a chargeback through my bank. Before this had finalised, the business did process a refund themselves. Overall a very frustrating experience, but I'm glad it has been resolved.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMelbourne Online Warehouse Sale
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Details

CategoryShops and Physical Shops
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