Reviewer Photos & Videos
[Update for previous review] Plants has arrived in very bad condition.
And after a back and forth messaging for a week with these guys, my order has finally arrived today! And this is what I got???? Like seriously? I am so heart broken to see this poor babies and very disappointed with my experience. Never be buying with these guys anymore!
Would go with 0 if I could
Sydney buyers beware. Website and photos look good, you think you’re getting a really great looking, healthy plant. Be ready to adopt and resuscitate a few nearly dead leaves. Bad after service. Won’t be back.
I started coming to the online pop up shop just a month ago and ive been to three as of wring this. First time shopping plants online so i didnt know what to expect. Got a calathea miso with only a handful of leaves which were visibly cut cause my guess was they were browning, same as the 300mm devils ivy i got, the rest looks great! I know not all plants are going to be instagram perfect so it was fine. 2 weeks in and my plants are shooting multiple leaves at a time, and they are still going til now. No pest issues etc. The plants i have recei...ved from them have all been healthy! the last time they didnt have any left of what I ordered, i got a credit with a little extra which i used to then buy the same plant the next event. They have been responsive with all communications so far. Only thing is that I always receive the text update after i have already received my plants Haha. I always look forward to the next event and its always the highlight of my week! You’re keeping me sane during this crazy times! Thank you TJC!
Fast delivery and good quality!
Prior to lockdown I attended a few jungle collective sales. My plants from them are thriving and I purchased them for a great prices. During lockdown I decided to buy online from them. The plants were hand delivered to my door (amazing) and in good condition. Definitely recommend!
Good Experience but Great Customer Service
I've ordered from the Jungle Collective twice and been very satisfied with my plants. Most were in great quality aside from the bumps and tears you'd expect from delivery, but after a few days care everything's bouncing back. Unfortunately both times I've ordered I've had something be out of stock but customer service has been great at responding and giving a credit both times. Will order again.
Good service & communication
I was extremely happy with my delivery of plants. They were all healthy and looked as advertised. They turned up on the agreed date. I look forward to purchasing some more soon.
Terrible experience, overpriced and plants in bad shape
Terrible! I ordered online and paid what I thought were fair prices, the plants arrived very young and in very bad shape. The pots I bought were just terracota pots painted with acrylics sold for 25! Terrible experience, definitely would not recommend
Worst customer service and poor quality plants
The only good thing I have to say about this business is that the delivery was quick. Plants were overpriced, hardly rare, and arrived bone-dry and almost dead. Absolutely zero customer service despite several attempts.
I ordered about $1000 worth of plants from the last Gold Coast online pop up sale and had so many extras added free of charge and was constantly kept updated on my delivery! They even delivered to me on a Sunday evening! Totally unexpected. Out of 35 odd plants only 1 was damaged and it was immediately refunded.
It’s little things like this that gives me the confidence to purchase again and again.
I loved my experience
I've bought 2 lots of plants from Jungle collective, plants I couldn't buy locally. The first time I just collected them from the local pick up spot and the 2nd time they were delivered. Both times I got texts and emails, and when sadly one of the plants wasn't available they sent me a voucher for the next sale that was more than what I paid. I couldn't fault them.
Perfect plants, great service and shopping from home
I have shopped twice with the Jungle Collective and looking forward to shopping again this weekend. They are very very responsive to messages, great information. I Collected my plants the first time and had delivery the second time. Both experiences were excellent. The plants were very healthy and happy. There is a great variety in the pop up shops
Plants are life, especially when you can get them delivered!
I have ordered 3 times with the Jungle Collective, around 24 plants in total. All plants arrived in the timeframe given. They were also all healthy, well looked after and have all continued growing!
Ive ordered a few plants from jungle collective while in lockdown due to covid and every delivery I’ve been very happy with the plants I received. One plant i ordered didn’t arrive but i was told it was a shortage from the supplier. I was refunded the full amount i paid and a little more for the inconvenience.
Great service! Easy to use.
The virtual sale was easy to sign up to and get online on the day. Communication was great and the plants arrived in the specified time and in good condition.
I just want to preface this by saying I’ve ordered a tonne of plants online from a variety of companies. Shipping them in pots is often really challenging and buying plants in this way is often anxiety inducing as 9/10 times, no matter the method, I end up with a box of soil and some battered plants. I was SUPER impressed with jungle box‘s method of packaging the plants I bought. They were in great shape, stayed upright & the ingenious tape method kept all the soil exactly where it needed to be (in the pots). With the exception of the tape it w...as also all recyclable which is a bonus! To add credibility, the box was actually a bit crushed & the plants were still okay, so saying I’m impressed is an understatement! The plants were also a generous size for the price, healthy and the soil mix was great, all of which I’m thrilled about! Thanks so much guys!
Amazing service & plants!
Plants arrived in immaculate condition! The sale was super easy to navigate - only con would be you have to be super quick to get the plants you want! Love them!
Rare beauties delivered easy
Makes buying a new plant a lot easier than it would otherwise be, especially during lockdown. Prices are reasonable and plant quality has been great. Would definitely use again, especially for rarer plants.
Easiest way to buy well nurtured plants!!
SO HAPPY with the plants I have bought. I have ordered twice. The first time I was hesitant and only bought 4 so ensure the quality, second time round I bought 8! The comparison from the plants I got the plants at garden shops was almost identical and at half the price. Definitely be shopping again in Sept for more plants.
Plants are as pictured and are delivered quickly and without fuss. My experience with customer service is phenomenal - a plant came with minor damage (I hadn’t noticed) and they gave me a credit for the inconvenience.
I love my new plant, it is much bigger than I expected and the plant is healthy and in amazing condition. I am so happy I have ordered 3 more. I can't wait for them to arrive!
easy to access and use website, very large plant selection and delivered right to my door! brought me great joy in stage 4 lockdown. very happy customer, would 10/10 recommended.
I’ve made three orders from the online pop sale now! Every time the plants are in perfect condition and just what i would have selected if i was in store.
Best online plants
I was worried about buying plants online but I received plants in perfect condition. I can honestly say I have had no issues and they are putting out new leaves
Amazing! Will definitely be a returning customer!
I recently purchased from The Jungle Collective in Melbourne. The plants are extremely high quality and looked just like the pictures online (and were very healthy). After a few days they began growing new leaves and flowers! I have already recommended The Jungle Collective to friends and family and will definitely be a returning customer!
Can’t live without these Plants!
Gorgeous plants, new easy platform online due to current restrictions! The communication from the team regarding delivery dates was super transparent! Preparing my bank account for the sale next week!
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