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Koala Timber Bed Base (page 2 of 17)
Pros
Sturdy
Easy to assemble
Provides good, firm support
Doesn't creak
Cons
Mattress sometimes slips
Easy to knock shins against base
Reviewer Photos & Videos
Melodie
- 2 reviews
- 1 like
The worst customer service I have ever experienced
Koala sell themselves as being quick to deliver items. I have been waiting over a week for my bed base and according to the tracking on my item it will probably be another week. This is despite an initial promise of 3 days. I only purchased this due to the speed of delivery as I was going to use it to style my home for sale. Their communication is appalling and when you call their number it goes straight to voicemail, but you can't leave a message. I have instigated 3 separate chats on their website to no avail. AVOID!!!!
Purchased in July 2020.
1 comment
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KatherineCentral Highlands and Goldfields, VIC
Love it
So fast and easy to assemble. Looks great and stylish in my room and after 10 years sleeping on a creaky bed its so quiet. Love my Koala Bed base
Purchased in July 2020 at Koala Online Store for A$720.00.
1 comment
KoalaKoala
Hey Katherine,
Wow 10years a long time for creaky noise!! The great news it you Koala bed base comes with a 5 year warranty so if anything should go wrong (it shouldn't) or squeaky and creaky in that... Read more
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Brett H.Greater Melbourne (Inner), VIC
Rock solid
Assembly took even less than the four minute guarantee. No creaks, no wobbles. Makes our old Ikea frame feel like it was made of matchsticks.
Even the mattress feels better! We are sleeping the best we ever have.
Purchased in July 2020 for A$650.00.
1 comment
KoalaKoala
Hey Brett,
Awesome to read that you're enjoying the bed base and it was fast and simple to assemble. We strongly promote that Platform bases are better for mattress as the mattress itself is better ... Read more
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Find out how Koala Timber Bed Base compares to other Beds
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Jordan W.South East Queensland, QLD
Simple, eco friendly and great design!
So easy to put together, great storage underneath, sturdy enough, great height. Love that it extends past the mattress. Would recommend this simple design and great company. The bed was delivered the next day!
Purchased in March 2020 for A$950.00.
1 comment
KoalaKoala
Hey Jordan,
Thanks so much for the review, love reading that the reasons we designed the bed are actually practical and working for our customers!
Sweetest Dreams,
The Dream Team
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LeanneSydney, NSW
Best bed ever
Instructions were clear and easy to follow. Assemble time is quick and you can do it solo no problem. Base is sturdy and doesnt squeak or shift and looks nice with clean lines. Very comfortable too. Highly recommend this product and i should've bought one years ago
Purchased in July 2020 for A$680.00.
1 comment
KoalaKoala
Hi Leanne,
I couldn't agree more, the bed base is the bomb, I might be slightly bias though.... I so happy to read that the instructions where easy to follow and you could do it solo, when my deliver... Read more
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Linda DSouth-Eastern Region, NSW
- 7 reviews
- 1 like
A beautiful bed in our newly renovated room.
This bed is so different to all the others I have been researching for months. We bought one for our son who is a big boy so weight tolerance was important. Tick one for Koala. We also have animals so we needed a water resistant bed. Tick two for Koala. Wanted a bed that was good value for money. Tick three for Koala. A bed that looks good. Tick four for Koala. Easy delivery, no large postage cost. Tick five for Koala. Easy to assemble. Tick six for Koala. Over all, the Koala bed ticked all our boxes and then some. Highly recommended product and an awesome company to deal with. Thank you Koala.
Purchased in June 2020 at Koala Online Store for A$800.00.
2 comments
KoalaKoala
G'day Linda,
I love all the tick, tick, ticks! That certainly is a list and I'm so happy to read that we are able to tick them all off and provide a great experience for you!
Sweet Dreams,
The dream team!
You're very welcome. The compliment well deserved. Forgot one comment (tick) though. My husband loves that he can put his extra pillow behind the bedhead at night instead of on the floor. : )
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Stylishly natural
Assembly of the base was straightforward and quick without any hiccups; sturdy with nice clean lines with a beautiful finish. Definitely no movement or creaking and cannot ever foresee this occurring with its structural design.
Purchased in July 2020 at Koala Living Online Store for A$892.50.
1 comment
KoalaKoala
G'day Brian,
So glad that it was a simple and painless job to assemble the bed base, we strive to try to make people's lives easier everyday, whether is assembling the bed base once or every time you have to move.
Sweet dreams,
The Dream Team.
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KimKMid North Coast, NSW
- 2 reviews
- 1 like
Stylish Bed
This is the best bed base we have ever owned. So simple and beautiful in design and a pleasure to put together. We wish all our furniture was as easy to assemble as the Koala bed base. The bed base has renewed our old conventional mattress and we are sleeping better than ever! Thank you Koala!!!
Purchased in June 2020 for A$680.00.
1 comment
KoalaKoala
G'day KimK,
You're so welcome, I'm happy to read that it's renewed your current mattress, this is the best feedback!
... Read more
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Meg56South-Eastern Region, NSW
- 2 reviews
- 3 likes
A Clever Platform for a Good Nights Sleep
Assembling this bed was easy. The CNC routing made it so and the finish is superb. There is absolutely no creaking. This bed is solid as. Some of the joints required a LITTLE gentle persuasion with a rubber mallet due to high humidity at assembly time, but no real issue and very easy to do.
Purchased in July 2020.
1 comment
KoalaKoala
Hi Meg,
Great to read that your loving the bed base as much as we do. Its not great to hear that it needed some gentle persuasion but glad that wasn't any trouble, being a natural timber product, yo... Read more
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Find out how Koala Timber Bed Base compares to other Beds
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Uma M.South East Queensland, QLD
Beautiful and quality bed base
We got the bed base late on the night we moved into our new apartment. We were exhausted and I definitely pushed for us just sleeping on the mattress on the floor and dealing with it the next day.
My partner overruled this, and I'm so glad he did because putting this base together took all of 20 minutes. it was more hassle taking the pieces out of the boxes.
The Koala Bed Base is easy to put together, well designed, looks fantastic and is so so sturdy. I absolutely love it, and am so glad we just went for it. We've been sleeping on it for about a month now and it's just perfect.
Purchased in June 2020 at koala for A$680.00.
1 comment
KoalaKoala
G'day Uma,
Absolutely stoked to read this, I'm so glad that you built the bed! It's exactly what it is designed for, to make moving day easier, disassembles and assembles in a jiffy, wish all my othe... Read more
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JayVictoria
Best buy of 2020
Koala has revolutionised bed bases.
No more rickety slats, awkward head and footboards and no more Alan keys.
This bed is functional, easy to assemble, strong and looks great.
Thanks Koala..... can't wait to try your mattress next!
Purchased in July 2020 at On line for A$850.00.
1 comment
KoalaKoala
G'day Jay,
Honoured to be your best buy of 2020, thats amazing!
Cheers to no more Allen keys and having left over bolts at the end of a lengthly assembly or was that just me? Really love reading that you love the bed base as much as we do. ... Read more
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Charles P.Greater Melbourne (Inner), VIC
- 5 reviews
- 1 like
Slick, Slippery and tricky?
Great design. Easy to assemble. However, a bit over priced under the pretext of paying a premium for the design. Not sure about the strength and durability of the product. We have some damage but that could be the fault of our teenage daughter not the product. Sadly, the mattress slides down the bed, so by the morning the pillows have slipped down between the mattress and the headboard. In my view the company should either improve the design or always automatically supply some kind of pad to prevent slippage. I will add that the company pr...Read more
esents as socially and environmentally responsible (which is great) but the marketing and selling business model (and the customer service chat line to some degree) has the feel of an aggressive corporate psychopath. Our daughter didn't find the mattress very comfortable and so my wife is using it for now. I have read a few reviews about the mattress being an overpriced piece of foam. The response is to point out that it's a high tech piece of foam. So overall I am not sure if this company is a triumph of marketing over substance or not. We will see how the bed and mattress endures. I feel uneasy about this company.Purchased in September 2019 for A$800.00.
2 comments
KoalaKoala
G'day Charles,.
In terms of reviews - this one gets 5 stars - it took me on a bloody journey, but let's get back to the issues at hand.... Read more
Firstly, we're going to send you a pack of our non-slip pads, which should sort out your mattress slipping issues. The reason we don't send them out with every order is because we only get about 5% of all orders having problems with slippage, and we'd hate to be sending out more packaging than is needed, so for now, we wait for feedback before send them out. I am glad though that you enjoyed the design and ease of assembly! I've moved house 3 times with my bed base and it's truly a life saver when you're hauling stuff around. It usually takes a month or so for the body to adjust to a new mattress (not just a Koala), so hopefully if it's within that time frame and your daughter can come around to it - but if not, remember our 120-night trial gives you the ability to return our mattress for ANY reason! Finally - we know we can work a little harder than most on the marketing - but like any Aussie business at the moment, we're just trying to stay afloat during COVID, so apologies for the extra communication! Let's get the slippage sorted ASAP - please reach out to our customer service team on 1800 575 337 or support@koala.com and we will aim to resolve this for you as soon as possible! The Koala Dream TeamThanks for you reply. I have called to ask for the non slip pads. Apparently you are out of stock but will send some when you have them - so thanks for that. I appreciate that you are investing heav... Read more
ily in marketing but please remember that many of us don’t like being bombarded with marketing emails. If the product is really good it will sell itself as word gets around. I think the bed is a great design. The mattress is less convincing but it’s good that you provide the option. It terms of your eco credentials it would be great if you could find away around using many many meters of plastic to wrap and compress the mattress into a small box. I wish you well. CharlesSimilar opinion? Write a review on ProductReview.com.au!
Chris K.Metropolitan Adelaide, SA
So comfy
Love my koala bed, pillows and mattress. Went and bought my kids new mattresses as well they are so comfortable. Kids love them too. Thinking about getting a mattress to take away with me to work (fifo)
Purchased in December 2019.
1 comment
KoalaKoala
Hi Chris,
You have the sleep trifecta, Bed, Pillow and Mattress! So happy to hear that the family is enjoying the mattresses, sounds like you definitely need one for work also.
... Read more
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Isaac P.Greater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
Makes every other bed obsolete
Sleek and modern look. Unbelievably easy to assemble and pack away in only just minutes. Makes traditional bed assembly outdated and obsolete.
Structurally stronger and definitely has a lot less creaks ;)
1 comment
KoalaKoala
Hello Issac,
The no tools, sets up in minutes is truly a great feature, especially if you have to move!
We believe we have the balance of structural strength and lightweight enough to be assembled b... Read more
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AmandaPerth, WA
- 3 reviews
- 1 like
All my dreams come true
I love this bed so much. It is simple yet stylish and functional. I don't have to worry about how I'm going to move it if I want to put it in another room or move house - it was so easy to put up, only one person needed. I really like how we can hide all our clutter behind the bedhead (chargers, hand creams, books, phones, etc), and the bed remains clear and zen at all times. The simple design makes it easy to make the bed, too: just pull the blankets back and voila. Even when the bed is not made, it looks great. And another excellent feature i...Read more
s that I NEVER stub my toe on the bed legs anymore when I am walking around the bedroom in the dark of night, like with other beds. That's because the Koala bed base legs are curved back from the edge, and you can't catch your toes on them. I had read online that the bed can make creaky noises, but I have only noticed the occasional creak, and it is not bothersome at all. And the price was brilliant, such a bonus.Purchased in March 2020 for A$780.00.
1 comment
KoalaKoala
Hi Amanda,
I'm so glad that your loving the bed base as much as we do and the found that the storage behind the bed can hold store so much more than pillows plus no one can see it so the room always ... Read more
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Find out how Koala Timber Bed Base compares to other Beds
Know better, choose better.
Leah R.South East Queensland, QLD
Brilliantly Easy to put together
It was a joy to assemble the Koala bed base. And as renters I have to move every few years, and several other bed bases have died due to being disassembled and reassembled so often, but the Koala definitely won't have that problem!
Purchased in March 2020 for A$1,000.00.
1 comment
KoalaKoala
Hey Leah,
Absolutely, I think we all have this issue on moving day. We thought it was important that our bed not only assembled quickly and easily but could also be disassembled and stored or moved e... Read more
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Lloyd JordanAU
- 3 reviews
good solution
have assembled or rather watch while my daughter did as i am 70 and joints are not great but it looked simple but takes longer than 4 minutes to make
Purchased in March 2020 at Koala Living Online Store for A$680.00.
1 comment
KoalaKoala
Hey Lloyd,
Thanks for the feed back, hope that you love the bed base and is worth a little extra time in assembly.
... Read more
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Casey M.Sydney Surrounds, NSW
Love love love !
I am so in love with the natural timber bed base, the feel is smooth and it was super easy to put together ! My favourite part is storing your extra pillows snug behind the head of the bed !!! Very happy with my koala bed, will 100% be back for more koala products !
Purchased in March 2020 at Online store for A$1,650.00.
1 comment
KoalaKoala
Hi Casey,
So happy to hear that you love the bed as much as we do!
... Read more
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Debra ASydney, NSW
Best Bed Ever
This bed arrived, was assembled and tried out less than 24 hours after I ordered it. So, not only a fantastic bed but fantastic service. Easy as anything to put together. And I especially appreciate the koala toy!
I'm a terrible sleeper so when I'm lying awake in the dead of night it's great to be doing so in such a lovely bed.
Purchased in March 2020 for A$800.00.
1 comment
KoalaKoala
Hey Debra,
Great to read your loving the Bed base and that it was so easy to put together. Our blog has some helpful hints to help relax before bed, hope these help!
https://au.koala.com/blog... Read more
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Bridget
- 3 reviews
Best bed ever
Assembled by myself. It was relatively easy. Hardest part is getting the pieces out of the boxes. I like the hidden storage and holes for tech. Mattress is beautiful too. Highly recommend.
Purchased in March 2020.
1 comment
KoalaKoala
G’day Bridget,
We’re so glad you’re loving the bed base and mattress, its the little details that make it special! Wishing you the happiest of sleeps :-)
... Read more
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Questions & Answers
Kelly R.asked
I sleep more in the middle of my queen mattress. I don’t really want the base overhang of the Queen frame due to knocking shins etc on it so thinking of getting a double base as its smaller over all and the base supports seem to be more towards the centre. My mattress measurements will easily fit the double base but wanted to know if the structural integrity of the base would be compromised particularly when sitting on the edge of the bed (which I do a lot when getting ready in the mornings due to disability).
1 answer
KoalaKoala
G'Day Kelly,
We're stoked the Koala Bed base has caught your eye and love your thinking outside the box here! We've taken the product team out for coffee, to get their top expertise on this one for you.
It shouldn't be an issue, but we wanted to confirm for you that a standard queen mattress is 1cm wider than our double bed base and around 7cm longer. You could remove the headboard so the mattress can slide back... but then there’s nothing locking the frame together so it’s probably not advisable. The overhang won't be a structural issue, but it comes down to your comfort and what you like :)
The Koala Dream Team
Mary H.asked
Our bed is now three months old but despite perseverance it is still creaking at every move and causing interrupted sleep and frustration. What can we do?
Jenna S.asked
I have hardwood floors in our bedroom and don’t want to put a rug down underneath the bed. Does the koala bed base have a rubber grip stop on the base to prevent marking the floor? I’m worried about the scratches that will be left on the floor as we are renting. Thanks.
2 answers
As a precaution we used pieces of the cardboard packaging as a buffer between bed base and floorboards, all good.
KoalaKoala
Hi Jenna,
Our team has just had a good huddle to discuss ideas on this, plus we reached out to our product development team (the absolute experts!) to see what they recommend :) Now what did we find? There are a few good tips and tricks, but we would suggest using 'felt furniture pads' which we don't stock ourselves, but they are available at places like Bunnings Warehouse, Kmart, even Coles/Woolies often have them handy. This should make sure your floors are nicely protected :)
As a side note, thanks so much for reaching out! Our brains are whirring and we are thinking into what more we could do to give customers an even better Koala solution into the future...
If you have any more questions or there is anything else we can help you out with, please don't hesitate to reach our Customer Care team on 1800 575 337 or email us at support@koala.com.
The Koala Dream Team
Details
Features:
- The Koala Timber Bed Base uses a honeycomb core to keep it lightweight and durable - it can handle up to 600kg, making it a great hangout spot for the whole family.
- There’s a discreet storage slot behind the headboard, so you can tuck away that teddy bear you’ve told your friends you stopped sleeping with years ago.
- The oversized platform design gives the illusion of a floating bed, so you can feel like you’re literally sleeping in a cloud.
- The bed features cable management holes that let you keep your charging cables hidden while they’re charging within arm’s reach.
- It’s advertised as being able to be assembled in 4 minutes by one person, making it a fuss-free affair.
- A 5 year warranty and 120-night trial mean you can try the bed out before committing to it long-term, and gives you some peace of mind if you do end up taking the leap.
- The Koala Timber Bed base ranges from $600 for a single to $1000 for a king sized bed.
Points of praise:
- Many reviewers said the bed base was sturdy and didn’t creak.
- They said that it was easy to assemble and to take apart (especially considering there was no need for tools), and that the instructions were easy to follow.
- The bed provides good, firm support, according to reviewers.
Pain points:
- Some reviewers said that the mattress can sometimes slide a little depending on the type of mattress you have - although Koala also sells non-slip pads that can help with mattress slipping.
- The edges of the base are a bit hard according to some reviewers, and you’ll likely knock your shins on them from time to time.
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KoalaKoala
Hey Melodie,
We wish we had you on speed dial and don’t want you to spend another second worrying about this one! Goodness knows what better things you could have be doing and we firmly believe no o... Read more
ne should go a single extra night bed-baseless if we had anything to do with it. This experience is not what we stand for.