The Littl

The Littl

 Verified
The Littl
3.9

199 reviews

PositivevsNegative
70% · 14053 · 27%

Reviews

199 reviews
Vale
Vale2 posts
 

Terrible quality and the worst customer service

I bought a pair of earrings, I worn them the entire weekend and they fell at last 30 times. I contacted the customer service because I didn't longer want the earrings. Their clip is too thin and it breaks easily. They refused to refund me but they offered me to repair them. I just got them back, worn them and again, same issue. These are not usable and I simply wasted my money and my time with this company. Never buy anything from here.
Neety
NeetyPerth, WA
  Fair Incentive

Ultra Glam Earrings

Love my CZ Earrings! Bought them both in Clear and Cognac. They are gorgeous! They are so light on my ears. Very sparkly and ultra glam! Show details
Dani
DaniSouth East Queensland, QLD
  Verified

The quality is amazing!

Just received my products and couldn’t be happier. Such beautiful quality pieces. Highly recommend
Kristelle
Kristelle
  Fair Incentive

My daughters favourites

I’ve got 4 daughters and they all love the hoop earrings , wear well and look beautiful .
Demi
Demi
 

Absolutely perfect

I ordered both a ring and a bracelet and the quality is beautiful. Super happy and would highly recommend!! Show details
Hanieh B
Hanieh BSouth East Queensland, QLD
 

My necklace was good until…

I loved my small freshwater Pearl stack necklace from here and wore it everyday for a few months. It is meant to be 14k Gold which I trusted. Unfortunately they did not mention that the clasp it definitely made of cheap material and it eventually rusted and broke. Now I cannot wear my necklace anymore due to a broken clasp. Very disappointed! Especially since it is advertised as “waterproof jewellery”…. Show details
Product Quality
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Georgia Wonson
Georgia Wonson
 

Their pieces are amazing!

I have their ‘FRESHWATER PEARL
THICK HOOP EARRINGS’ and their ‘HEART LARGE BEADED BRACELET’ and the quality on both pieces are amazing! I have kept my bracelet on whilst washing my hands and it has stayed in good condition which I love!
I definitely recommend!
Shipping
Kelly
Kelly
  Fair Incentive

CZ Helix Earring

Gorgeous piece, even better in real life. The service was exceptional and couldn’t be happier. Will be shopping here in the future. Many compliments on this earring. Show details
Bianca
BiancaMetropolitan Adelaide, SA
 

Terrible service and poor quality

I bought a belly ring for $120 that came and wouldn’t close properly. It was cheap looking and definitely not worth $120.
I asked for a refund because it was faulty but also because it was not good quality and they refused.
Save your money and go elsewhere! Show details
Carly R.
Carly R.Mid North Coast, NSW3 posts
 

Infected ears!

Bought 2 pairs of earrings- within 2 weeks they turned green!!!!
Sent pictures to the littl and they refused to refund- absolutely disgusting customer service
Tracee
TraceeGreater Melbourne (Metropolitan), VIC2 posts
  Fair Incentive

Small Freshwater Pearl Necklace

I bought this necklace for my daughter’s 18th birthday. She LOVED it and has hardly taken it off. It is a beautiful necklace to wear every day. I loved it so much I bought the small opal necklace. Love this company’s products. Show details
Shipping
Christine
ChristineMetropolitan Adelaide, SA2 posts
 
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Aimee
Aimee
 

amazing quality and fast shipping!! Loveee

Just received two gifted products, cannot wait to create content over the next few days wearing the stunning pieces! Lovely owners, great communication and stunning jewellery!! 10/10 would recommend x Show details
Jess
Jess
  Fair Incentive

Best bridal party earrings!

Such beautiful pieces for myself and my bridal party. Will be so special to give them on the day and something they can keep forever ❤️ Show details
Nick
Nick
 

An absolute pain to deal with in every sense

Misleading shipping times posted on website and then send an email a week after ordering saying it'll be another 14 business days until they make it.
Ridiculous charges for shipping on returns that they are not upfront about at all and keep stacking on invoices. Ended up costing me double the price of the original item to get the gift sent in a reasonable timeframe and returned for another size. Show details
John J
John J3 posts
 

Beware Terrible business possibly a scam

The website gives you the impression that your item will be delivered within 4-5 days, but check the small print: your item is placed in a queue to be made, so there is an unknown time until your item is made and sent out. But wait if you pay a small fee your item will be expedited, and I was told there was a long queue of items in front of me. This is holding your item to ransom unless you pay the fee to expedite the order. After discussion with a representative via email I still have no idea when my item will arrive. I would stay well clear of any business that is not transparent about when your item will be sent out Show details
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Sophie
Sophie
 

Slow shipping but beautiful products

I ordered a bracelet but I had chosen a size far too small. The returns process was very simple, and there was polite & quick communication from staff to help me. The returns shipping however was very lengthy (I received the new bracelet 29 days after they confirmed the return to their warehouse of the original bracelet), but being over December and being handmade etc I can understand to some degree. They then very generously gave me a free gift to apologise for the delay, which I had not expected but greatly appreciated, as the lengthy time had delayed a gift meant for Christmas day. Overall beautiful products, and minus (understandably) slow shipping, a positive purchase with really kind staff! Show details
Product Quality
Shipping
Jamie
Jamie
 
Jordan H.
Jordan H.Greater Melbourne (Inner), VIC
  Verified

Took over a month to arrive and was damaged when it finally came

Ordered earrings and a necklace from The Littl.
Ordered on the 7th of December and only arrived today on the 10th of January.
The gift box I also purchased was crunched up and damaged and made the gift look really tacky being all untidy so had to remove it from the bag and use another gift wrapping.

The necklace chain is also a lot smaller than what it seems like in photos and looks like it will break very soon. Wouldn't recommend shopping here based on the prices and the product quality you get. Show details

Zoe Stevenson
Zoe StevensonPerth, WA
 

Dishonest. Stay clear

Dishonest. They Gave my credit code to a random person from a totally different email address. Named allieamith@gmail.com. They now say bad luck it’s been used. Show details
Nic
Nic7 posts
 

Terrible Customer Service

Don’t buy from here. I ordered over a week ago with no need of purchase. I have sent two emails asking where my order is and have had no response. I wish I had of read the reviews before I ordered but the jewellery looked lovely. Perhaps spending as much on customer service as they do on marketing could be useful. Show details
Ronda Creyk
Ronda Creyk
 

Bad service

Ordered from the website which states 3-5 days delivery. After sending 2 emails to see when it will be arriving told everything is hand made and my order hadn’t even been started. Surely a sorry would have been nicer. A Christmas gift for my granddaughter which will not arrive. Nearly 3 weeks Show details
Claudia
Claudia3 posts
  Verified
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Update: they are now offering refund except apparently I’m supposed to pay for the cost of shipping for their faulty product. Absolutely unacceptable behaviour from a business.

Sharree C.
Sharree C.North-West & West coast, TAS4 posts
 

Disappointing customer service

I have brought multiple times from this company and quality wise have been happy with their products. Just a shame their customer service is so lacking!
I ordered end of November a Christmas present and on the 10th December chased them up as had received no dispatch or tracking email.
Finally get a tracking email on the 16th December with no sorry or explanation but what upset me the most was they didn’t even use express post so it is not guaranteed to be here by Christmas ! So disappointing and will not be shopping here again! Show details
Product Quality
JodieJ
JodieJGreater Melbourne (Metropolitan), VIC2 posts
  Fair Incentive

Beautiful jewellery!

I have ordered a few times from The Littl - each and every piece is gorgeous. The customer service has always been great as well especially when I needed earrings prioritised for a quick delivery! Show details
ssaunder15
ssaunder15South East Queensland, QLD4 posts
 

perfect

I got 3 necklaces for christmas presents, paid extra for it to made quickly and extra for express post, and it came within a matter of days, I am happy with the quality, the chains are very fine but I really like them that way and will just need to be careful with them Show details
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Gabrielle C.
Gabrielle C.
 

Bad quality

The jewellery broke in less than 2 months and they wouldn’t fix without me paying for it. Show details
Tee
Tee9 posts
 
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S.J.S.
S.J.S.Queensland10 posts
 

Disappointed

I have tried twice to post a 3 star review on the Littl site, but it has never been published. I have checked several times. All the reviews on the earrings I purchased are 5 star so I can only surmise they don't publish any reviews with less stars. I am disappointed how small the thick hoops actually are and especially how tiny the pearls are. They contacted me but basically only to justify their product. I had no choice but to purchase larger pearls for my hoops - more cost. To me, this jewellery is not worth the price tag. Show details
Stephanie E.
Stephanie E.
  Fair Incentive

Beautiful jewellery and amazing customer service

I had previously bought double piercing freshwater pearl hoop earrings, but I had forgotten which type I purchased. So, I contacted them and they were able to help me buy another set of the same earrings since I've pierced my ears again for a triple piercing.
In addition, there was a navy gemstone triple hoop earring set that I liked, but since I already have triple hoop earrings, I asked and was able to buy two sets of the navy gemstones.
The Littl team are so accommodating with my special order requests and has a fast response time. I love their jewellery and highly recommend them!! Show details
Chris Petry
Chris PetrySydney, NSW
  Fair Incentive

A pleasure to deal with

The Littl company is easy to deal with and extremely helpful.
My purchase arrived safe and sound and I am extremely happy with the quality.
I would happily recommend them to anyone. Show details
Veronica M.
Veronica M.Perth, WA
  Fair Incentive

I can wear it everyday!

I get compliments all the time simple design but yet elegant. It matches every outfit i wore which I love!
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Cindy
CindyNorristown
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Lorna Munro
Lorna Munro
 

Dream necklace

I love my new pearl necklace from The Littl. It is stunning and so well made. The quality of this necklace is incredible.
Claudia
Claudia
 

Obsessed with my pieces!

I love all of my pieces from The Littl. They are such great quality and are so beautifully created!! I wear my pieces every day and I refuse to take them off! Show details
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Paige McCartney
Paige McCartneySouth East Queensland, QLD2 posts
 

I wouldn’t recommend

I brought the belly ring over 2 weeks ago now and paid for express shipping which said up to 2 business days and didn’t revive it until 2 weeks later. Once it finally arrived it was the wrong colour which is extremely annoying as I’ve waited for it and it’s not even what ordered. It’s very expensive and expected it to be better quality
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Stefanie M
Stefanie MSydney, NSW3 posts
 

Cutest helix jewelry

I purchased the FRESHWATER PEARL HELIX PIERCING - 14k Yellow Gold and it is literally so stunning! Couldn’t be happier with it!
I was scared it might be a little too dainty and easily damaged but it seems pretty solid and I’m not at all worried now that I have it.
Definitely would recommend!
Vru
VruWestern Australia2 posts
 

Chain with pendant

Loved the product but they are really delicate and my link broke in a months time am no longer able to use it - not sure if it can be mended and Littl has service that it can be fixed I live in perth Aus so not sure if the return and handling charges too. Thanks Show details
Product Quality
April H.
April H.
 

Delicate and elegant

I wanted to buy a small crucifix necklace for myself but definitely didn’t want anything too “in your face”. I bought the chocker style small cross necklace and it’s absolutely perfect. Beautifully made and excellent quality. It’s exactly what I wanted and I will definitely shop with The Littl again. I’ll also add that it was an easy transaction and I received my order very fast. I highly recommend The Littl. Show details
Rachel N.
Rachel N.
  Fair Incentive

Beautiful pieces and amazing quality

I have bought several pieces of jewellery from The Littl and have been absolutely amazed by the quality of the jewellery. Would highly recommend. Show details
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