Do not engage the local tradies for plumbing works. After our solar panel cracked in the cold weather, there employee (Sam) advised just bypassing the solar altogether. This involved capping the solar panel water pipe at both ends which took a matter of about 6 minutes and the cost was $450. Their website also advertised no call out fees, but upon receipt of their invoice which was received via email after they had left, there was a $49 callout fee on the invoice. After numerous calls and emails which have gone unreturned and getting the ru...naround from their receptionist, this callout fee is still yet to be refunded. The hot water service is now playing up, and after a promise that they would attend to rectify the issue they have not turned up, not even a phone call to advise they could not make it. Simply horrible service once you have made payment
- Verified customer
Terrible service - almost cost my landlord $2,500 in error!! Stay away!!
We found The Local Tradies Plumbing website on google and thought they looked reputable. The hot water was not working to the rear of the house (there are 2 hot water units) - so we organised The Local Tradies Plumbing to visit the property to assess the issue. The next day they inspected the issue, and advised that the hot water unit was old, hadn't been maintained properly and needed to be replaced at a cost of $2,500!! For good measure we decided to get a second opinion from a plumber we have used before. Thank god we did. Our usual plumber ...inspected the issue and advised within about 30 seconds flat that the reason the hot water wasn't working was because the gas company had in fact cut the gas to the property due to lack of payment of a bill! The first thing our plumber did and what every good/licensed plumber should do is check the gas meter!! There was a note from the utility company saying they had cut the gas supply. SO, why didn't The Local Tradies plumber check this as the first step?? They are supposed to be licensed plumbers! Terrible operators. We have emailed them twice to make a complaint and to discuss the issue and they will not get back to us! STAY AWAY!!
Tradies that turn up when you need them and solve the problem immediately
It was a long weekend and our water heater decided to give up. Where to go on a long weekend where you'd actually get service and help? We tried The Local Tradies and couldn't be happier. Within 15 minutes of the call we had a response and someone was there within the hour. Problem solved with minimum fuss, and no outrageous fees. We are total converts and won't go anywhere else!!
On the day we contacted the Local Tradies they replaced our faulty hot water unit. Their installer was excellent, the work wasn't completed until after 6.00pm, he then took the time to check that all our hot water outlets were working correctly. We would use the Local Tradies again, and recommend them.
Prompt visit following phone call- same day visit. Good service. Knowledgeable plumber, fixed the issues that were wrong. Would recommend
July 4th 2017 Update: Service quick and efficient, as no water for 2 days!
Very happy with the efficient and quick results!! And cheaper than opposition!! Appreciated expert advice and service. Thank you very much.
July 5th 2017 Update: Hot water installation
Great guys to deal with, very helpful and tidy workers. Job completed in just one and a half hours. Very satisfied.
Honest and Upfront
The greatest experience ive had with tradies in a while. I had a hot water system installed by the most pleasant gentleman (very rare these days). One of the best things about this company is they gave me a detailed quote before any work was performed. Being a pensioner this was my main concern as i live on a budget and i needed the job done urgently. Cheapest out of the 3 quotes i received from different companies.
Neither a good service nor a reasonable price
Estimate for a not working got water constant flow system was done by only looking at the unit from the distance following by: i"t needs to be replaced". Same model unit installed at somewhat high end of a price range, but I was desperate to take a shower: alas, no luck. Newly installed unit would not turn on. Installers tell me: "must be something with electricity, but we are plumers. Someone else would have to come". Promised to be later the same day, turned out to be afternoon of the next day. Ok - I am still desperate for the shower. 45 min...utes of work which consists of replacing a fuse, replacing 1.5 meter of 6mm cable to bypass a switchon/off box, which turned out to be blown, and I get a charge of 650 dollars with following description:" removal of existing circuitry and replace with up to 30m of 6mm twin and earth cable. Difficult access. Difficult install." Is that how you are reaping off grand Mas and grand pas, who knows nothing about the job you do?? And when I said that it is most likely that my old heater was not broken at all, it was only an electrical issue with wiring, I was brushed off with a quick "no,no - absolutely broken!"
Up graded water system
From the first phone call yesterday with Brett followed up from a quote with Sam and the job completed by Eddie and his apprentice today .
Nothing was too much for them and they were reliable and efficient well done boys a 5 star rating from me will definitely be using these tradies again and will be highly recommending them exellent service an
Looking forward to Trying out our brand new instantaneous water system thank you so much
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.