Excellant Sevice but product expensive
Been going to Optical Warehouse for 12 years - Have always found their service very good - this time I required a change of prescription in my glasses and I found their product very expensive after seeing adverts from other companies. Advise is to check around before committing,
- The Optical Superstore
Really positive experience at TOSS Myer Centre, Brisbane
Pleasantly surprised by The Optical Superstore in the Myer Centre. After looking at a $450 gap on Tiffany glasses and lenses at OPSM, I took my OPSM prescription to TOSS and was told I could get a pair of Oroton frames with new lenses for $85. When picking them up 13 days later, they adjusted them to my face and they feel good. I had been worried the lens quality might be less than OPSM but they seem great (-6.00). Definitely worth a look for the bespectacled.
Questions & Answers
I have used Optical Super Store for many years with no significant problems. I recently had my second cataract surgery so needed glasses for reading and monitor. The salesperson convinced me that I needed two pairs of progressive glasses, one "inside" pair and one "screen/reading". I prepaid the full cost, around $380. I collected both pairs on Friday 26th Feb. I have a bad habit of losing glasses, so always use neck straps. On Wednesday 3rd March, I discovered that one lens had fallen out of the "inside" pair during a visit to a local shopping centre. (no hope of finding).
I returned to the store and explained that the lens fell out in less than a week and I would like it replaced.
The assistant was quite aggressive and denied any responsibility, quoting $85 to replace the lost lens.
I stated that it surely would be covered by warranty. She again denied any responsibility.
I have considered taking it up with Consumer Affairs (or whatever they are called now)
it seems that their service is shoddy too at the store that sold you your glasses, lesson to be earnt plenty of other optometrists that probably would love your business
Can you give a certificate of ability to drive car?
Each state in Australia has slightly different rules regarding sight testing for drivers licenses and it is advisable to contact your appropriate department to ask these FAQ’s. In NSW, if you need to undertake a full eye test to determine if you require prescription glasses to wear while driving, then you must get an appointment with an optometrist so that they can prescribe glasses as well as sign off on the document that needs to be submitted to Services NSW to complete your application for a drivers licence
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