Reviewer Photos & Videos
Fixed my computer
Denish fixed my computer. He arrived on time and was polite and efficient. I also liked that I got to talk to a person as soon as I called and Denish came to my home.
Prompt, professional and efficient service. Vikram was very professional, patient and friendly and solved my computer problem very quickly. Won’t hesitate to use The Original PC Doctor again. Many thanks.
Jay solved our computer problems quickly ,with great competence and very good cheer . I'm relieved and happy to have it working again . The cost was reasonable and I will continue to use PC Doctor both here in my office and at home .
Excellent service, highly recommended.
Even though I live in a rural area the Original PC Doctor representative came the next day and very quickly had my laptop working again.
Because my laptop is quite old and very slow I subsequently decided to get the Original PC Doctor to upgrade my hard drive. My laptop had to be taken away for this to happen but it was returned in less 24 hours with a new hard drive on which all my programs, apps and files had been reloaded.
The Original PC Doctor representative was efficient and professional but also friendly and easy to talk to.
I would ( and already have) recommend the Original PC Doctor to anyone looking for excellent service.
Paul was just great and very impressive. The problem was quite involved and he patiently sorted it out. I found him easy to talk to and also he answered my questions very clearly. The results are just incredible and the computer feels better than before. Thank you so much.
Amazing service - went beyond the call of duty
Rang PC Doctors with an old 2006 computer after finding myself without a computer suddenly and desperately needing access to emails. After a few visits it looked like the computer was too old to be of any use however the technician never gave up, surprising me by going above and beyond the call of duty and being able to provide me with a computer that was able to work - yes, I can only do the basics however it gives me access at home without constant buses to the library for one hour use and I couldn't be more impressed with the technician and ...the contact the the office provides. Yes, feedback is time-consuming however when someone provides that extra service and attention to the customer, and their job, they deserve it - so thank you Nitin very much (and Emil and Kathy for your follow-ups). Your company did everything right and I am pleased to have an opportunity to promote your service.
PROBLEM NOW SOLVED... REFUND PROCESSED
They could not get my printer working correctly but still charged me $35 non-refundable. Not impressed. 76 year old War Service Pensioner. Adelaide. That $35 could have gone towards the new printer. All resolved now as refund has been processed. Much appreciated... Now can recommend PC doctor as problem arose due to misunderstanding between both parties. Viewers can disregard complaint. Apologies for any inconvenience caused.
The problem was solved, what more could I ask? There really is no more to say. would recommend your service to others, do you really want me to go on waffling?
Back on the air...
Michael provide quick review of where the issues were, had the Wifi extender picking up devices again and then helped trouble shoot a device issue. Efficient & friendly. Pricing was ok.
Andre was helpful and understood exactly what the problem was. If he had a query or could not return the computer as arranged (due to slow downloads), he phoned and explained everything. He is very knowledgeable and we were very happy with the work.
Very efficient and very personable
Luiz is a very nice guy ,fixed the pc problem and explained everything clearly.Great job!
We also discussed the possibility of upgrading & backing up the current system.Will be in touch soon
My recent booking with a technician was very good, appreciated all his help and advice. Luis was a very nice person and very thorough.
I Received an appointment same day which was amazing .
Booking fast on phone contact. Technician Deepesh took computer away and installed new hard drive after fixing initial issue off-site. Visits all punctual, his explanations clear, have working computer again.
Called on a Saturday, was booked in for Sunday. Paul arrived on time after rescheduling due previous client taking longer. Diagnosed our problem. Unfortunately it was too expensive to fix, but Paul gave us a list of features to look for in our next computer, especially an extended warranty! Very helpful for when we go shopping! Thanks Paul!
Issue not fixed still paid money
Be aware you pay $35 before anything is looked at then we
Were offered suggestions and paid a total of $119 and still the issue was not fixed
won't use again
Questions & Answers
Is there a restriction on reviews? I submitted an adverse review for a job done by The Original PC Doctor, following on from that review TOPCD attended and rectified My concerns. Subsequently I submitted a follow up review that has disappeared. Have tried retrievals etc. ?? Had tried to amend original review but couldn,t.
Suggestions ?? Mike P.
Hi Mike, thanks for reaching out to us. You can contact product review direct if you want to modify any reviews, or via logging into your account and then modifying the review that way.
how do I get my computer cleaned with home service at Hackham.S/A 5163
Hi Doug, That is something our team can assist with. If you can please call the office on 1300 723 628 and we can organise to send a technician out to your home at time that is suitable to you, we have weekday, afterhours and weekend appointments available.
Will it be very expensive. I'm thinking of updating my laptop. It's a MSi VR603. Have you any suggestions on what to replace it with for about $ 1,000
Hi Doug, It will be cheaper to fix the old machine than spend $1000 on a new one. If you want to buy a new machine we can quote that too, if you call the office on 1300 723 628 we can organise some quotes for you free of charge and no obligation. Anything else?
I have been advised by my bank to have my computer cleaned. Can you help please. I live in Hackham. S'th AUST. 5163
Hi Doug, That is something our team can assist with. If you can please call the office on 1300 723 628 and we can organise to send a technician out to your home at a time that is suitable to you, we have weekday, after-hours and weekend appointments available.
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