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The Original PC Doctor

The Original PC Doctor

4.5 from 399 reviews · View Statistics

Reviews

  • Customer Service
    2.5 (2)
  • Job Satisfaction
    1.5 (2)
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Rose
RoseGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Issue not fixed still paid money

published

Be aware you pay $35 before anything is looked at then we
Were offered suggestions and paid a total of $119 and still the issue was not fixed
won't use again

Customer Service
Job Satisfaction
Incentivised ReviewNo
3 comments
The Original PC Doctor
John P.The Original PC Doctor
Rose
Rose

Thankyou for your quick response
And looking forward to my Refund

The Original PC Doctor
John P.The Original PC Doctor

Misleading with pricing

published

Probably don’t use this company if you’re wanting affordable repairs. I was charged about 3 x more than what was expected. The service was good, but not for the price.

Incentivised ReviewNo
SWiltim
SWiltimMetropolitan Adelaide, SA
  • 4 reviews
  • Verified

Fixed the problem but did not stick to quotes/estimates

published
Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
The Original PC Doctor
John P.The Original PC Doctor
Phone / Computer Repair Services

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Angel
AngelMelbourne
  • Verified

When there's smoke...

published
1 comment
The Original PC Doctor
John P.The Original PC Doctor
Aussie Customer
Aussie Customer
  • 8 reviews
  • 4 likes

Let down by office staff

published
1 comment
The Original PC Doctor
John P.The Original PC Doctor
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Questions & Answers

Mike P.
Mike P.asked

Is there a restriction on reviews? I submitted an adverse review for a job done by The Original PC Doctor, following on from that review TOPCD attended and rectified My concerns. Subsequently I submitted a follow up review that has disappeared. Have tried retrievals etc. ?? Had tried to amend original review but couldn,t.
Suggestions ?? Mike P.

1 answer
The Original PC Doctor
John P.The Original PC Doctor

Hi Mike, thanks for reaching out to us. You can contact product review direct if you want to modify any reviews, or via logging into your account and then modifying the review that way.

DougF1
DougF1asked

how do I get my computer cleaned with home service at Hackham.S/A 5163

3 answers
The Original PC Doctor
John P.The Original PC Doctor

Hi Doug, That is something our team can assist with. If you can please call the office on 1300 723 628 and we can organise to send a technician out to your home at time that is suitable to you, we have weekday, afterhours and weekend appointments available.

DougF1
DougF1

Will it be very expensive. I'm thinking of updating my laptop. It's a MSi VR603. Have you any suggestions on what to replace it with for about $ 1,000

The Original PC Doctor
John P.The Original PC Doctor

Hi Doug, It will be cheaper to fix the old machine than spend $1000 on a new one. If you want to buy a new machine we can quote that too, if you call the office on 1300 723 628 we can organise some quotes for you free of charge and no obligation. Anything else?

DougF1
DougF1asked

I have been advised by my bank to have my computer cleaned. Can you help please. I live in Hackham. S'th AUST. 5163

1 answer
The Original PC Doctor
John P.The Original PC Doctor

Hi Doug, That is something our team can assist with. If you can please call the office on 1300 723 628 and we can organise to send a technician out to your home at a time that is suitable to you, we have weekday, after-hours and weekend appointments available.

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