The Photobook Club

The Photobook Club Questions & Answers (page 2)

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Chezza
Chezza

Can you make a photo book A4 Portrid book with text and images, and what does it cost per page?

The Photobook Club
The Photobook Club   DM   

Hello Chezza, yes we do have an A4 Portrait Photobook which can be ordered as a Hardcover or Softcover. You can design the book however you like with as much text and images as you wish. We currently have a 20 page Hardcover A4 Portrait book on sale for $29. You can purchase a prepaid voucher which is valid for 6 months here - external link 

Photorecce1
Photorecce1  

G'Day Chezza,
Not a problem creating a Portrait orientation Photobook including whatever you like in the form of photos and text (Import Maps, Greetings cards, certificates, etc too if you so wish). Photobook Club seem to limit the portrait size book to 20 pages, however for very little more you can produce a 30 x30cm book with many more pages - for example a 120 page hardcover is only $50 at present and that includes delivery. Bear in mind you choose the shape of the photo you put on the page, so if 3x2 is your favourite ratio so be it - but 4x3 or square are just as valid. Live it up!
If you remember the cost of film photography that is nothing but awesome! So between the "official Photobook Club response at $1.45 a page and mine at less than 50c a page you have a myriad of choices.
The Photobook Club/Photobook Shop downloadable software is a little "clunky" but it does enable you to produce great Photobooks once you get the hang of it- especially if you "pre-prepare" your images in something like Lightroom, Affinity, etc
Cheers and I hope that helps, Mike

Joy
Joy

Which external picture editor do you recommend?

Photorecce1
Photorecce1  

Hi Joy, Within PhotobookClub/Photobookshop there is a basic editor that allows your selected photos to be edited to a small degree. However initially I use Adobe’s Lightroom which is superb as an editor and organiser. However it costs about A$13 per month. As part of the $13 per month you also get Photoshop which is the ultimate image editor - but that’s a whole different level of complexity. There are other alternatives that you can buy outright that may provide very similar results, Affinity Photo and Luminar being being just a couple.
Aside from that both Microsoft and Apple offer basic editors for free. GIMP is a free download that is reputedly extremely capable - but I believe its a complex learning curve.
For Photobook preparation after my initial editing I use the downloaded version off the Photobook software which is free
One thing that is worth trying no matter what you use is the “Auto Enhance” button within the Photobook software. It’s embarrassing, but after editing a photo to perfection, very often one press of that Auto Enhance button can make it so much better.
Good Luck, Mike

Joy
Joy

There is a place to put in an external picture editor but I don't know the name of any. Which one do you recommend?

And
And

How do I remove uploaded photos that I’ve used from the side bar?

The Photobook Club
The Photobook Club   DM   

Hi there, were you using the online or desktop designer?

Lee
Lee

I cannot get passed submitting my details, the only one not highlighted is where I found out about this site? I have ordered a photo book before through this site, but having trouble now. I ordered a book a few years ago, would my information still be on record?

pmac
pmac  

I hope this doesn’t sound stupid, but are you trying to log in?

Robyn B
Robyn B

I have bought several gift vouchers in the past but now I cannot see how to send them to someone else.
Do I just buy it in my own name and forward it to them? I am sure I haven't had to do this in the past.
I cant change the delivery email address without changing my own.

nea.stanford
nea.stanford

While making a photo book I put my photos in auto fill how can I change this

Heather '.
Heather '.

Hi, bought a voucher, but only have iPad. Now find I can’t use it. Can’t download software. Gone in through the tablet link, but, sign in every time and project not saved despite clicking saved icon. Only shows album name as saved, but, not the work. Any help please or is this impossible on iPad? Desperate .

Helen Cartwright
Helen Cartwright  

Sorry Heather! Can’t help you in this one. Only ever use the software in my laptop and have never had a problem saving the work. Think you would find it a lot easier with a computer as far as moving things around and inserting photos.

Heather '.
Heather '.  

Thanks Helen, hopefully some answers from photobooks express by email.

vicki
vicki

I am having trouble adding more photos to the libruary .. I select from desk top and it looks like its down loaded, but i cant find where they are going if they are going to the current project I am working on

Helen Cartwright
Helen Cartwright  

Vicki. I always create a folder on my desktop first and add all the photos I want to use. Then when you open your project and click download photos from computer, you can click the aptly named folder and they will all load.
Good luck! Hope this helps
Helen

Pat B
Pat B

how do I reorder a book

Sarah
Sarah

Hi, it says I've accrued 347 points in my rewards transaction but it says the balance is 0 - how do I access the 347 points? Thanks

Nicole
Nicole

Hi
I purchased a few items and am trying to purchase but havent got a purchase code yet
Nicole
[email removed]
order number #560000

Nicole
Nicole  

Hi
I purchased a few items and am trying to purchase but haven't received a purchase code yet
Nicole order number #560000
[email removed]

The Photobook Club
The Photobook Club   DM   

Good morning Nicole, Thank you for your question.
We have emailed you the Voucher Codes for the order number provided.
Thank you Nicole,

Nicole
Nicole  

Hi Sophie
I have not received the Voucher codes
Nicole

Truong N.
Truong N.

Hi there,
I got a problem while uploading the photobook. Some pictures were missing. How can I fix that problems?

The Photobook Club
The Photobook Club   DM   

Good morning Truong, Thank you for your Question.

Would you be able to email le@photobookshop.com.au and she will be able to assist you .

Please let her know the following.

1. Are you using the Downloadable Software or Website?
2. Are the Photos in the same located when you uploaded them?
If you have uploaded a Photo, then changed the location or delete them off your Desktop, it shows the Photo has done missing.
3. Please send any screenshots to help locate issue.

Thank you Truong, we hope this issue gets resolved very soon.

Colin F
Colin F

how do I check my orders

The Photobook Club
The Photobook Club   DM   

Good afternoon Colin, Thank you for your question.

You can track your order from the following link: external link 

Thanks Colin, and we hope you have a great day!

deb
deb

HOW DO I REORGANISE MY PAGE ORDER?

The Photobook Club
The Photobook Club   DM   

Hi Deb, Thank you for your Question, would you be able to email le@photobookshop.com.au and specify if you are using the Website version or full Desktop version of our Software and she will be able to assist you.

Thank you
The Photobook Club

Charmaine R
Charmaine R

Hi, I cannot seem to be able to change the shape of a photo while cropping it. eg my photo is 25cm by 20cm. I double-click on it, then try and change it to a square but it won't allow it. It keeps the same rectangular shape. Seems to be locked.

The Photobook Club
The Photobook Club   DM   

Hi Charmaine, Thank you for your question and I'm sorry to hear that there is an issue with the Shape of the Photo.

Please email le@photobookshop.com.au with a screenshot of the error and she will be able to assist you.

Thanks again,
The Photobook Club

Ray B.
Ray B.

When I create a photo book, I sometimes create my own Page Styles and save them to the pages style listing as shown in the online getting started guide . Could anyone advise/explain where (what folder) these Page Styles are actually saved to?
Are they saved on my own computer in a folder somewhere or are they saved on the Photobookshop server?
Mine have all seemed to have disappeared.

The Photobook Club
The Photobook Club   DM   

Hi Ray, When you save the Page Styles, its generally just for that one Project.
It should be on the Page Styles section. Just need to scroll to the end of the Page Styles section.
Thank you

Trace
Trace

is my voucher active

The Photobook Club
The Photobook Club   DM   

Hi Trace, Would you be able to send your Voucher Code to le@photobookshop.com.au and she will be able to assist you.

Thank you,

RhinoNeil
RhinoNeil  

After a month I received my PhotobookShop back. Way too long. Disappointing seeing I have had about 30 items done over many years.

kz3xh1
kz3xh1

Why do I have to pay $15 to reactivate a voucher that is less than 3 years old - by law a voucher cannot expire within 3 years of purchase.

The Photobook Club
The Photobook Club   DM   

Good morning Kz3xh1, Gift Vouchers/Cards in Australia must have a 3 year expiry.

However, our discounted Voucher Codes are not Gift Vouchers or Cards. They are Voucher Codes that contains a discounted price for a full price item on our website.

Discounted Vouchers are required by law to have the expiry date on them, as well as listing the terms and conditions, which we have provided.

You can read the information on external link 

Thank you,
The Photobook Club

BOB
BOB

I have purchased numerous photo books in the past.
I am currently working on yet another and have found a problem on the last & final page of my project. In the past I was able to place a photo ONLY on the left side of the last page, yes where the bar code was.
But on this current book the final page has the bar code on the right side page and the program allows me to place a photo on both the left & right sides, is this normal ??
I have tried to fix this issue by restricting my book back down to 60 pages as per the voucher i have bought, but with no success. Voucher number will be WXXXXXXX
Thanks for your help on this.
Rob

The Photobook Club
The Photobook Club   DM   

Good morning Rob, Thank you for your question.

It depends on which Photobook you are creating.

Our Pro Layflat Photobook allows the back cover to have a Photo inputted.

Would you be able to send a screenshot of the Last Spread to le@photobookshop.com.au and I will be able to view it and see what may be the issue.

Thank you Rob, looking forward to your email.

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