Was good before but not anymore
We used this service every year for over 5 years now. Prices are great, but as camera quality improves, the quality of albums degrade. Now even images taken with the pro camera look like they were printed at home on an ink jet printer. Tried their better quality option but liked it even less.
They have a good customer service and fix issues quickly - had few albums over the years reprinted for obvious stuff ups.
This year (just received one this week) did not bother messaging them - dont think a reprint will be any better than the one I got.
Will try some other service next year
Can't talk about the quality of the Photobook - It hasn't arrived! Thanks for nothing Aramex
PhotobookClub usually produce a good product at a reasonable price - all good so far. I like their product.
Unfortunately they also us a very poor delivery service to Western Australia in the form of Aramex (formerly the inaccurately named Fastway). Parcel left Melbourne 26/10 its now 10/11 and I paid extra for Aramex's "express service". I could cycle the Nullarbor faster. Oh my how lovely Australia Post looks. The very serious COVID 19 situation is causing great harm and hardship - its also giving a minority of slack organisations their best excuse ever. PhotobookClub risk their reputation being rubbished by a poor quality transport mob - its not the first time Aramex have let me down.
Not too bad
Not too bad. What I ordered wasn’t what I expected but they got in touch with me after my initial post here and they were fairly good about it. Anyway, quality not great but at least their communication is better.
Excellent photo books, but very flimsy calendars
The soft cover and hard cover photo books are excellent. Very impressed with the quality of the photos. The software was a bit challenging, though. They really need to simplify the editing processes.
I made up a 2020 Double A4 Hanging Calendar. The photo quality is excellent, but the paper is very thin and not suitable for hanging. Last year, I used BigW Photo's to make a 2019 Double A4 Hanging Calendar and it was much better quality, being printed on sturdy cardboard with a spiral binder. The BigW Photos (and Harvey Norman Photos) calendars are significantly better quality than the Photobook Club calendars.
Dark print photobooks
I have been using The Photobook Club for a few years now. Prices are always good. Found the printing on photobooks is not as good as before. It is a bit too dark. Always have high res files. Calendars are ok. Hope they can fix their printing on photobooks.
It’s ok, not great
Customer service is slow and all promises on site such as delivery time is embelished. Have placed order and am looking forward to the products ordered.
Usually great, production issues at the moment
I love the books I've had so far, but there's something going on at the moment. The website is claiming 2-7 business days for production, but I'm on 20 business days and counting on my last photo book order (it was claiming 2-7 days when I placed the order, too). I've been in touch with them a few times about it, and I saw someone else leave a similar comment on Facebook (where their review tab is suspiciously missing) so it's a known issue at the moment, but still the website carries on claiming 2-7 business days for production. Meanwhile, I ordered a different product and received it within a week.
My sister and I have been using The Photobook Club for our travel albums for a few years now. Love them. In January I put together a 100 page book of our latest trip and was so excited about how it was turning out that I paid to get another book printed as a gift for my sister prior to receiving mine. When we both received our books we were so disappointed that they were nowhere near as good as our previous books, on some pages the pictures were far to dark. I didn't leave a comment at the time as I thought it was our photo's (despite some ...on the same day looking great) I have recently printed a couple of photo's to scrapbook and they are fine. Was thinking of buying a new voucher to reprint but I have already printed 2 and they were both the same. May have to try someone else next time as we were so disappointed after so much time and effort going in to putting the book together.
Dark, Darker and Darkest
I too have been a loyal Photobookclub user and have purchased many books through them. Over the past 2 years I have found the pictures to be getting darker and darker. I am so disappointed with my last few productions. In the past I have had to have some reprinted due to the darkness and colour disparity. I keep going back because I love the products and service, but no more!! I have beautiful photos that deserve to be shown at their best, not this inferior product I am now coming to expect. They do use some excuse about colours on computers being different to printers, but I have so many beautiful books from several years back that do not reflect the same darkness that my most recent ones do. So enough is enough!! I am moving on .
have photobook closed down
Has photobook now closed down , cannot be contacted .phones have been disconnected in all states, we are waiting for a book but still in time frame Hope it is still coming.
I gave 3 stars for slow processing
The canvas I ordered itself was good and I was happy, but upon ordering another for my daughter's birthday, I found them to be very slow with "processing" and no other updates on the account. I advise if you are wanting this in good time, make sure you order a good month or more beforehand. Other than that, good and cheap.
TAKING THEIR EYE OFF THE BALL
I have made several Photo books which in the past have been of a very high standard but my last experience was most out of character. I believe they used to do the job very well with great support staff to help you with any issues. The colour of my last books cover was so dark the title blended with the photo on the cover which was also so dark all definition of the scene was lost. I realise that they have moved to new premises, and with each new email I have noticed that their range has gone out of control. Is it a case of getting too big, trying to do everything but not doing any properly.
Have published 5 large photo books now and been very happy with the results.
They have great picture quality, contrast and sharpness for the money you pay, via voucher specials at least. You do need to do some editing of your shots, like all these on line book sites you should be downloading larger file sizes, NOT something from an old iPhone.
I always edit my photos first using Photoshop & DDP (images from a Canon 5D3 22mp DSLR).
I then let photobook's program do its thing, and nearly always happy with the results.
A calibrated monitor ce...
The online system is SHOCKING to use - the end product was loved by the receiver.
The system crashes constantly, and I could not get anything to work. It took an insane amount of time for the thing to eventually work, but it wasn't exactly what I wanted, but I couldn't be bothered spending any more time on it. The product was a chopping board engraved. My friend really loved it, so I guess the quality was good. You need time and patience if you want to use this product!
Questions & Answers
Can I make one of your photobooks using an Apple Ipad
I have never used my iPad so not sure. As long as you can download the software on your iPad you should be able to do it.
Not sure, we used a computer
You can use the iPad to create a photobook on the online designer. It may be a little slower though. We always recommend using a PC when available but yes the Ipad should be fine.
Hi I trying to download on to an Apple laptop.. it will not allow me is there something extra you need to do .. it keeps saying it is a security risk..
Thank you Barbara
Hi Barbara, Apple are ultra cautious with software they allow onto their systems and so you may often get messages warning you of potential risks with software that has not been specifically approved by Apple themselves. I would imagine it costs a fair bit to have Apple verify your product and so many organisations who are not "selling" their software may not be able to justify the cost.
There should be no difference in running the Photobook Club software on either a laptop or desktop machine (iPads are of course a whole new ballgame). I run the Photobook Club software very successfully on my iMac and I have friends who run it on their MacBooks.
Usually if your MacBook is warning you of potentially risky / non vetted software you will be given the option to continue with the installation by disabling the "warning system" for a one off instal. Obviously beyond that point you've crossed the safety barrier! I would never, and I do mean NEVER instal anything sent to me by an organisation I didn't know, but given that I know who Photobook Club are and I have checked I'm on the correct website before downloading, I had no hesitation going ahead. Good luck and many happy Photobooks.
Thank you for getting back to me.. even if I try and ignore it won’t let me load.. I thought that there might be something extra I needed to do... all my friends, have loaded it, from a photo book group, but none of them have macs... batbara
Hi this is the problem... . when you register and click download, you aren’t prompted to download the file, on chrome and safari.
It just goes back to the registration page with no option to download the file
Thank you Barbara
Can you make a photo book A4 Portrid book with text and images, and what does it cost per page?
Hello Chezza, yes we do have an A4 Portrait Photobook which can be ordered as a Hardcover or Softcover. You can design the book however you like with as much text and images as you wish. We currently have a 20 page Hardcover A4 Portrait book on sale for $29. You can purchase a prepaid voucher which is valid for 6 months here - https://www.photobookshop.com.au/voucher
Not a problem creating a Portrait orientation Photobook including whatever you like in the form of photos and text (Import Maps, Greetings cards, certificates, etc too if you so wish). Photobook Club seem to limit the portrait size book to 20 pages, however for very little more you can produce a 30 x30cm book with many more pages - for example a 120 page hardcover is only $50 at present and that includes delivery. Bear in mind you choose the shape of the photo you put on the page, so if 3x2 is your favourite ratio so be it - but 4x3 or square are just as valid. Live it up!
If you remember the cost of film photography that is nothing but awesome! So between the "official Photobook Club response at $1.45 a page and mine at less than 50c a page you have a myriad of choices.
The Photobook Club/Photobook Shop downloadable software is a little "clunky" but it does enable you to produce great Photobooks once you get the hang of it- especially if you "pre-prepare" your images in something like Lightroom, Affinity, etc
Cheers and I hope that helps, Mike
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