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The Ralan Group (page 3 of 4)
SophiaBurwood
Very helpful
I have bought my investment property from Ralan, and beyond doubt will use their property management services. The support team's work was very good. The property still off plan but itself is outstanding.
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GavinSydney
Fantastic and excellent!
communication has always been great, outstanding customer service, fast response on any queries , The team members are very friendly and professional.
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Ben.Dsydney
Highly recommend
All the staff we met at ralan are efficient and helpful. They have given great investment suggestions,we are very happy with the outcome regarding the lease of our apartment.
Thanks Ralan!
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Kenne.CGordon
Outstanding customer service
Very impressed and satisfied .The buying process we have experienced with Ralan Group easy and I was pretty confident.The communication and follow been exceptional .
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J.ZSydney
Friendly Helpful and knowledgeable
Positive experience with Ralan Group .Agents from Galan Group were very knowledgeable.the proposal we got were quite advanced and reasonable .definitely will deal with them again .
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BaobaoSydney
Exceptional customer service
Thanks to Ralan team for helping us leasing our property in very short time. Very great customer service. Will definitely refer to everyone!
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SydSydney
Trustworthy agent
The Ralan Group provide very professional services to me. It is trustworthy. I would like to recommend The Ralan Group to you
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JackSydney
Thanks to Ralan for the excellent service!
I have been Ralan's client for the last then years and always happy about their professional and friendly services! Will definitely recommend to my friends!
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colinSydney
Great service and Thanks to Ralan!
I am really happy about the services provided by Ralan. The staff was very friendly and helpful. I would highly recommend to my friends!
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Jia jiaSydney
Excellent services
I rent a property in Gorden. I m very happy about their services. fast rent out and very professional. highly recommend.
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Yvonne LSydney
Very good service
When my appartment just ready to lease, Ralan found a new tenant very quickly after my tenant just move out. Very appreciated!
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JimmySydney
perfect!great job!
We are very happy with Ralan's Service.
They had been very patience and helpful as well as a very good analyzer.
Jimmy
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Good properties, good location
Very good location and reasonable price. Good customer services as well. Excellent in location analysis. Customer Royalty and reputation achieved
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KathleenKillara, Sydney
Shoddy workmanship, slow to do repairs
Will never rent with Ralan again. The unit is only 3 years old, we have massive structural cracks running up the CENTRE of walls, the bathroom was not waterproofed and the shower water has run between the tiles and out underneath the carpet - have reported this twice and still not fixed. The carpet is ruined, my wooden dining table that was a wedding present is ruined. The dishwasher was broken down 3 TIMES. All plants in the garden are dying for no apparent reason (even mulched and replaced plants at my own cost). All Ralan care about is ...Read more
rent, rent, rent. If I were the owner I would be extremely upset. Our security panel for the front door has never worked. We have had the air conditioning unit which was not installed properly leak through the ceiling. Can hear people upstairs walking. Don't go with Ralan - the unit are pretty but you WILL have issues.Similar opinion? Write a review on ProductReview.com.au!
SCharSydney
Frustrating and Extremely incompetent
1. Re read your contract about lease break. It all depends on agents efficiency and how soon they can lease out the contract. Our agent missed open homes, updated the inspection times hours before the actual inspection, advertised at an absurd rent. Basically did everything possible that delayed leasing out the property. Basically misinformed about the market by a long shot.
2. This meant I was chasing Ralan up, calling them 2 times a day atleast for 4 weeks to get them moving.
3. Miscalculation of rent owing.
4. Delaying the release of the bond, with no apparent reason.
I am not sure if all this was intentional, I hope not, which could only mean they are absolutely incompetent. Stay away
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Benjamin PSydney
- 4 reviews
- 8 likes
Absolute rubbish company - avoid like the plague
Worst building company I have ever come across. We are renting an apartment on a high floor in Burwood by Ralan and the term "poor quality" has been given a new meaning;
1. Building materials of the lowest quality as evidenced by significant cracks and superficial damage within the apartment and the building hallways, after only a few years since the building was completed
2. Single glazed windows in a building right next to the train line and moderate traffic streets. These windows have also been poorly fitted as there are small gaps tha...Read more
t fail to provide sound insulation 3. Worse than amateur workmanship across the apartment as seen by the inconsistent paint job, tile placement, loose window seals 4. Absolute minimal levels of functionality from inbuilt appliances, eg, ONE tiny kitchen sink that make washing dishes close to impractical, a tiny dishwasher where medium sized plates cannot be placed on bottom tray otherwise the fan would hit it during cleaning, a tiny microwave that can only fit one bowl or plate at a time, and very limited cabinet space.Similar opinion? Write a review on ProductReview.com.au!
My place got flooded
The worst agency ever
They take no responsibility about anything,they just know money .
My place been flooded with water for over 2 days I tried to call them I beg them for help the just didnt care, we spend 2 nights in hotel i couldn't go to work for 2 days and I had to take my dog to doggy hotels, and all I get from them was "we can't help you" .
Now im still at hotel and my place become like a swimming pool, all my furniture has been ruined.
At the end I DON'T RECOMMEND THIS AGENCY AT ALL.
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Poorly Built, No Soundproof, It's A Disaster, Good Advice Stay Away From This Rubbish.
I hear every tiny footsteps from the tenant upstairs, poorly built, no soundproof, it's a disaster. We are just tenants fortunately, Cherry Street, Warrawee!! Good advice stay away from this rubbish. I can't wait to move to a good place where I will have a good sleep.
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Noisy
If there is a good review for Ralan, it must somebody working for them wrote it. We are renting Ralan apt, the strata manager is really good but the whole complex is bad. Noise from the other unit just for day to day activities such as having a shower, watching TV is unbearable as it become to obvious without proper insulation I haven't been sleeping really well since we moved in.
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ptmangreatsydney
Perfect location and reasonable price
38 Shoreline Drive, Rhodes is a great location in west of Sydney, easy to walk to Shopping centre and take the public transit. The rental price was good compare with other Apt in this area. The sound proofing is good, and what make me most happy is it is dog friendly. We had rented it for more than 6 months and we had to move out to north now.
We will surely miss the the water side view.
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Questions & Answers
amir a.asked
I am looking to buy an apartment in 27-33 Boundary Street, Roseville. Anyone have any feedback?
It looks like The Ralan Group went into voluntary administration :/
dr jasked
Has Ralan gone bust? Activity on 545 Pacific Highway has suddenly stopped
1 answer
Not too sure, hope for anyone who has money invested with them that they haven't.
But easy way out of claims for them
Guyasked
I am looking at buying a Ralan built unit in Eulbertie street Warrawee. How do I know that the comments made with respect to the properties in Killara and Roseville do not apply here?
4 answers
To be fair honestly you don't know. It's just a chance if you are willing to take.
If I was to be subjective, it's too big of a purchase to risk giving their reputation. Now that I know the nature of this developer and the business ethics of the people I would not recommend anyone to buy from them.
It's your call tho.
Yes their building in warrawee may be of better build quality but you just don't know until you move in and find out. If I were you I'd try and source a mirvac building or a building from a smaller developer with a higher build quality
Without going into too much detail, I have extensive experience with Ralan apartments. My recommendation is that you stay well away from anything built by them regardless of the suburb, as the same builder is used for each project. You will be setting yourself up for significant ongoing cost through special levies and repairs within the unit itself. Stay away.
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