I have bought my investment property from Ralan, and beyond doubt will use their property management services. The support team's work was very good. The property still off plan but itself is outstanding.

communication has always been great, outstanding customer service, fast response on any queries , The team members are very friendly and professional.

All the staff we met at ralan are efficient and helpful. They have given great investment suggestions，we are very happy with the outcome regarding the lease of our apartment.

Thanks Ralan！

Very impressed and satisfied .The buying process we have experienced with Ralan Group easy and I was pretty confident.The communication and follow been exceptional .

Positive experience with Ralan Group .Agents from Galan Group were very knowledgeable.the proposal we got were quite advanced and reasonable .definitely will deal with them again .

Thanks to Ralan team for helping us leasing our property in very short time. Very great customer service. Will definitely refer to everyone!

The Ralan Group provide very professional services to me. It is trustworthy. I would like to recommend The Ralan Group to you

I have been Ralan's client for the last then years and always happy about their professional and friendly services! Will definitely recommend to my friends!

I am really happy about the services provided by Ralan. The staff was very friendly and helpful. I would highly recommend to my friends!

I rent a property in Gorden. I m very happy about their services. fast rent out and very professional. highly recommend.

When my appartment just ready to lease, Ralan found a new tenant very quickly after my tenant just move out. Very appreciated!

We are very happy with Ralan's Service.
They had been very patience and helpful as well as a very good analyzer.

Jimmy

Very good location and reasonable price. Good customer services as well. Excellent in location analysis. Customer Royalty and reputation achieved

1. Re read your contract about lease break. It all depends on agents efficiency and how soon they can lease out the contract. Our agent missed open homes, updated the inspection times hours before the actual inspection, advertised at an absurd rent. Basically did everything possible that delayed leasing out the property. Basically misinformed about the market by a long shot.
2. This meant I was chasing Ralan up, calling them 2 times a day atleast for 4 weeks to get them moving.
3. Miscalculation of rent owing.
4. Delaying the release of the bond, with no apparent reason.

I am not sure if all this was intentional, I hope not, which could only mean they are absolutely incompetent. Stay away

The worst agency ever
They take no responsibility about anything,they just know money .
My place been flooded with water for over 2 days I tried to call them I beg them for help the just didnt care, we spend 2 nights in hotel i couldn't go to work for 2 days and I had to take my dog to doggy hotels, and all I get from them was "we can't help you" .
Now im still at hotel and my place become like a swimming pool, all my furniture has been ruined.
At the end I DON'T RECOMMEND THIS AGENCY AT ALL.

I hear every tiny footsteps from the tenant upstairs, poorly built, no soundproof, it's a disaster. We are just tenants fortunately, Cherry Street, Warrawee!! Good advice stay away from this rubbish. I can't wait to move to a good place where I will have a good sleep.

If there is a good review for Ralan, it must somebody working for them wrote it. We are renting Ralan apt, the strata manager is really good but the whole complex is bad. Noise from the other unit just for day to day activities such as having a shower, watching TV is unbearable as it become to obvious without proper insulation I haven't been sleeping really well since we moved in.

38 Shoreline Drive, Rhodes is a great location in west of Sydney, easy to walk to Shopping centre and take the public transit. The rental price was good compare with other Apt in this area. The sound proofing is good, and what make me most happy is it is dog friendly. We had rented it for more than 6 months and we had to move out to north now.

We will surely miss the the water side view.