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The Sunglass Fix Online store

The Sunglass Fix Online store

4.6 from 30 reviews · View Statistics

Reviews

4.6

30 reviews
  • Product Quality
    4.8 (25)
  • Return Claim MadeYes (2) · No (19)
  • Shipping
    4.5 (21)
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Julie

JulieSouth East Queensland, QLD

  • 5 reviews

Great lenses

published

Good quality good colour perfect match to originals, friendly company to deal with, very helpful when I called them for assistance and inquiring of my order
Thanks heaps for a great service

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Great Customer Service

published

I ordered replacement lenses for my Ray Bans and when they arrived I quickly discovered I had ordered the incorrect lenses for my frames.
One email later and the correct lenses were on the way - no questions asked and no issues even though it was my error.
The correct lenses have now arrived and fit perfectly and have restored my glasses to new.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Kara_Lackmann

Kara_LackmannSydney, NSW

  • 2 reviews
  • 1 like

Great lens replacement

published

I love my frames and was sad that after a few years they sustained so many scratches and along came Sunglass Fix!

Ordered replacement lenses, although there were 2 different sizes for my frames I worked out the size from the numbers on the frame as it was tricky measuring the lens itself.

Easy ordering, I followed up my package as it seemed to take some time, Sunglass Fix responded really quickly. Luckily the lenses arrived that day. Installing was easy using the tutorial.

Am a happy camper, have a pair of sunnies all renovated in time for the warmer sunnier weather.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Julie

JulieSouth East Queensland, QLD

  • 5 reviews

Great company

published

I was sceptical using an online company of this kind
I firstly called and spoke to a lovely gentleman that explained how the company works and where they were located, lucky for me in Australia
He stayed on the phone call and helped me through the ordering process, within a week I had my new lenses great quality and a good company to deal with thanking you The Sunglasses fix
Julie

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Awful company, condescending people, never use them.

published

Ordered Ray Ban replacement lenses using their instructions and information straight off the frames. The Lenses left Australia a week after I ordered them and then disappeared for another 3 weeks. They don't fit!!!!
My fault apparently!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
See all answers
1 comment
The Sunglass Fix
Craig A.The Sunglass Fix
Shane B.

Shane B.Wide Bay-Burnett, QLD

Unbelievable delivery

published

I ordered my lenses at aprox 2pm Wednesday afternoon on the 1/7/2020 I just received my lenses on Thursday at 10.45am on the 2/7/2020. I payed $5 extra for express post but did not expect delivery the next day. The site was easy to navigate lenses are excellent easy to change thanks to the online video will be recommending sunglasse fix to everyone. Thanks for your prompt service 10/10

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
The Sunglass Fix
Craig A.The Sunglass Fix

Run as fast as you can fron these guys!!! Quick to take your money slow to send product!

published

Poor shipping practices...pay for DHL shipping express then when asked Sunglass Fix for shipping info I get a Canada Post tracking number will tell everyone I know to Stay Clear of this shady company!!! 40 days after placing my order still no product! Quick to take your money slow to recieve item.

Shipping
Incentivised ReviewNo
9 comments
The Sunglass Fix
Craig A.The Sunglass Fix
Dave
Dave
Dave
Dave

Well today is 46 days and counting with nothing being delivered so far!!! I post if and when they ever get delivered.

Mike

Mike

  • 3 reviews

Top lenses

published

Got two sets of lenses one for Otis blunt and one for spotters cruiz. I have been using them now for about 6 months and they have been great. No scratches and just as good as origin lenses.
Thanks.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
The Sunglass Fix
Craig A.The Sunglass Fix
Toby M.

Toby M.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Too easy !

published

Ordered some lenses for sunglasses that were 3-4 yo and a few days later delivered and easily installed.
Delivery had tracking,lenses were wrapped nice and snug and also a sunglasses bag thrown in to help keep the new lenses from being scratched. If I could give 6 stars I would !

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Barnzippa83

Barnzippa83South East Queensland, QLD

Great service.

published

I ordered the incorrect size lenses. Sent them an email and they had posted the correct size within a couple of hours. They included a return envelope for the incorrect size lenses. Couldn’t ask for more

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
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1 comment
The Sunglass Fix
Craig A.The Sunglass Fix

Thanks so much for the review and positive feedback. Very nice of you to take the time. Really helps our company and the team here. Enjoy your lenses!
Craig Anderson CEO and Founder of Sunglass Fix

Euan

Euan

  • 2 reviews
  • 2 likes

So quick

published

Ordered on Wednesday and were delivered to me by Thursday afternoon. I was still waiting for the confirmation email. Definitely be ordering again. Cheers for the fantastic service I was provided

Incentivised ReviewNo

Fantastic!

published

Prompt delivery and excellent quality!
I would absolutely recommend this service to anyone who has scratched their favourite pair of sunnies (much like I had).

Very informative installation videos also. I wasn't quite sure how I was going to get my lenses out without snapping the frame but their advice made it super simple.

Thanks!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Rsrem

Rsrem

  • 3 reviews

Great product

published

I purchased replacement lenses for my Revo from Sunglass Fix. Fast shipping to WA, well packaged, perfect fit, look good and a great video instruction how to replace them, definitely highly recommend.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Isaac Tredrea

Isaac TredreaPerth, WA

  • 5 reviews

Wow the delivery was fast!

published

Amazing, I bought lenses on Tuesday and had them delivered to my office in Perth by Thursday... the lenses were perfect...
This the second time I've used these guys...I'm very happy with the level of service.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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00BCK

00BCKSouth East Queensland, QLD

  • 4 reviews
  • 8 likes

Outstanding service and great lenses

published

I ordered some Oakley polarised lenses two months ago. Unfortunately the polarisation made them blurry to use when driving. I sent an email and had a quick reply and an apology and received new non polarised lenses in two days along with a prepaid, addressed return envelope.
Outstanding service from a company who says what they do and do what they say.
The lenses are also great at a fraction of the Oakley price.
I highly recommend the Sunglass Fix.

Product Quality
Incentivised ReviewNo
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Very Happy

published

I bought replacement lenses for my Oakley Enduro from sunglass fix. Fast shipping to regional town, well packaged, Perfect fit, look good and a third the price of genuine lenses, definitely recommend.

Incentivised ReviewNo

perfect fit and as good as original lenses

published

Very easy to deal with and navigate the store.
I accidentally scratched the lens on my Oakley's ,quick replacement and they are back to being new and for a fraction of the original price.
Very happy.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Sunglass Fix
Craig A.The Sunglass Fix

Thanks for the nice review Tim. Very much appreciated by the team at Sunglass Fix. Enjoy your lenses and thanks for taking the time to share your experience with us and others. Craig CEO and Founder - Sunglass Fix

Fast shipping to USA and decent quality lenses

published

I needed a quick pair of Polarized sunglass lenses to get my girlfriend for her Moscot Miltzen frames. It took exactly 8days to be delivered to NYC from Australia with the fastest shipping for only $5. We went to Moscot to get the lenses installed and the quality of the polarized lenses are pretty decent. I have some polarized lenses from Lensabl that were at least twice the price and take twice as long to be made/installed than Sunglass Fix and are only marginally better lenses. Considering you don't need to mail out your frames and the cost is only $50 for perfect fit polarized lenses I would go with Sunglass Fix if I ever need to replace mine.

Product Quality
Shipping
Incentivised ReviewNo
Ronnie.

Ronnie.Metropolitan Adelaide, SA

  • 3 reviews

Better than original lenses.

published

Great products, I replaced my lenses with these and without doubt they are better than the original lenses, and at less than a third of the price I was qouted.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
The Sunglass Fix
Craig A.The Sunglass Fix

Thanks Ronnie, appreciate the positive feedback and your taking the time to write about your experience with Sunglass Fix.
Enjoy your lenses and thanks again for the nice review.
Craig Anderson CEO and Founder - Sunglass Fix

David Mitchell

David MitchellSydney, NSW

Great products delivered quickly and with detailed instructions - in English!

published

I broke a lens in my favorite sun glasses and needed a replacement - I went to my local store but they could not help but Sunglass fix did the job. Great work team.

Product Quality
Shipping
Incentivised ReviewNo
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