1 photo
The Sunglass Fix

The Sunglass Fix

Online store, Physical store
4.8 from 251 reviews · View Statistics
See the Best Optical Retailers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by The Sunglass Fix

Reviews

4.0
4 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    5.0 (2)
  • Return Claim MadeYes (3) · No
  • Shipping
    5.0 (3)
Previous
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Customer mistake delt with professionally and quickly

published

Took measurements of my old Oakley Cranks. I got the measurements wrong at my end and the lenses didn’t fit. Sunglass Fix make it easy to return the lenses and even offer a service in which they will custom fit the lenses or identify the lenses if you send the glasses to them.
Real positive outcome from a stupid customer error.
Very happy

Shipping
5/5
Incentivised Review No
Return Claim MadeYes

Rayban Liteforce Lenses

published

After shopping around for weeks to try and find replacement lenses for my Rayban Liteforce I came across The Sunglass Fix who not only stocked them but had them marginally cheaper than every other competitor. Fast forward a few months later I had to replace them because of my clumsiness.
Michelle in customer service had them replaced within a matter of days! You just don't get this quality of customer service or warranty support in 2020. They've got a lifetime customer in me! THANKYOU!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
The Sunglass Fix
Craig A.The Sunglass Fix
Barnzippa83
Barnzippa83South East Queensland, QLD

Great service.

published

I ordered the incorrect size lenses. Sent them an email and they had posted the correct size within a couple of hours. They included a return envelope for the incorrect size lenses. Couldn’t ask for more

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
The Sunglass Fix
Craig A.The Sunglass Fix

Thanks so much for the review and positive feedback. Very nice of you to take the time. Really helps our company and the team here. Enjoy your lenses!
Craig Anderson CEO and Founder of Sunglass Fix

Questions & Answers

KStar
KStarasked
The Sunglass Fix

Hi there, just wondering the difference between polarised lens & your SFxEdge lens? Thanks so much

1 answer
The Sunglass Fix
Craig A.The Sunglass Fix

Hi KStar, polarized lenses have a 2nd layer which is the polarization lens. This film acts like a million microscopic mirrors that reflect light away from your eyes if the light is coming in at an angle. It's designed to block road and overhead glare.
Cosmetically they look the same as a regular (SFX Edge Lens).
All our lenses block 100% UV and high quality lenses. It's just the polarized that have the added glare protection which makes them a lot more popular. They are more complex to make thus cost a bit more. If you don't have polarized lenses today then the Edge would be perfect if you enjoy what you have.
Here's more information on our site.
https://www.thesunglassfix.com.au/what-are-polarized-lenses

Hope that helps, Craig and the team at Sunglass Fix

Gazz
Gazzasked
The Sunglass Fix

Do they do prescription lenses to suit the sunglasses?
Gareth

1 answer
Damo
Damo

Not that I know about. Mine where a change out from RayBan mirror glasses. They are an amazing company if you need a direct change. No branding.

JennyD
JennyDasked
The Sunglass Fix

How long is shipping to Canada? Postal code N3W 2G9. I'm looking to replace polarized lenses for my husbands Maui Jim Stingrays. He's a little worried buying 'aftermarket' but you do have really good reviews. If you have anything to add to ease his mind that be great. Thx so much.

1 answer
The Sunglass Fix
Craig A.The Sunglass Fix

Hi Jenny, Normally shipping to Canada can take 2-3 weeks with our free shipping or for a few dollars you can upgrade to express and get it in 1-2 weeks with tracking. However, with international borders closed all bets are off. DHL is no longer guaranteeing times. We've seen dealys of 1-3 weeks over what they state. Good news is it appears to be getting better. It's not all DHL, They use the domestic postal systems to perform the last leg within country and that's taking way longer than normal due to pandemic distancing and other reasons. Anyhow, best case at prsent is probably 2 weeks. Worse case 5 or 6.
Sorry, wish things were better but the world will get back to normal before long.
Craig and the team at Sunglass Fix

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