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The Sunglass Fix

The Sunglass Fix (page 2 of 13)

Online store, Physical store
4.8 from 241 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (27)
  • Return Claim MadeYes (2) · No (21)
  • Shipping
    4.5 (21)
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David Mitchell

David MitchellSydney, NSW

Great products delivered quickly and with detailed instructions - in English!

published

I broke a lens in my favorite sun glasses and needed a replacement - I went to my local store but they could not help but Sunglass fix did the job. Great work team.

Product Quality
Shipping
Incentivised ReviewNo

Superb service & excellent product

published

Excellent quality lenses and service was superb. Original lenses were a bit too tight but they were quickly replaced free of charge with a tailored set - highly recommended, don’t hesitate to buy from this company. (UK purchaser)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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robin

robingold coast

  • 5 reviews
  • 2 likes

Great Australian Company

published

I bought a pair of Tom Ford Marko 007 glasses on sale, Great frames but unfortunately they came with green lens which were only cat 2 and not that great for sun protection so I ordered a pair of replacement lens cat 3 in a different colour from The Sunglass Fix. They arrived quickly and were fairly simple to install, the lens offered much better protection than the originals and I cant fault them. Amazing to think we have such a world class supplier of quality lens here in Australia and not Europe.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Sunglass Fix
Craig A.The Sunglass Fix

Thanks Robin, very nice of you to take the time to write such a nice review about our company. It really means a lot to us as a family run business and helps us tremendously.
Thanks Again, Craig Anderson CEO and Founder - Sunglass Fix

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B J

B JWide Bay-Burnett, QLD

  • 2 reviews

Yay! I have my glasses back!

published

After sitting on the desk for 10 years I finally found lenses for my badly scratched original Oakley Fives.
Ordered Wednesday evening, arrived the following Monday's mail. Hubby installed them easily for me.
Worn this morning on my way to work. Loving them. Also ordered replacement lenses for my Oakley Five 2.0's as the coating on the inside of the lenses was flaking off. Same order. Pricing excellent. Quality appears to be as good if not better than the originals.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Sharm

SharmPerth, WA

  • 2 reviews
  • 4 likes

Absolutely fabulous

published

Ruined my Roberto Cavalli sunglasses and was devastated as they are my favorite until l came across Sunglass Fix. Not only was the delivery very fast but the ease of replacing the new lenses took less than 2 minutes and now, my favorite sunglasses are just like new again. The vision is fantastic, l just cannot fault the item in any way.
It is as good as purchasing a new pair of my sunglasses which would have cost me over 500 dollars for a very very affordable price of under 30 dollars. Many thanks to your company, l will definitely be recommending you to all my family friends and work colleagues.

Product Quality
Shipping
Incentivised ReviewNo
Mark A

Mark AMetropolitan Adelaide, SA

Quality product and fast service

published

Ordered Arnette sunglasses lenses yesterday, arrived today (Aust post express) couldn't be happier with the product, easy to fit and as good as the original lenses.
I have already recommended Sunglass Fix Australia to several work colleagues as its alot better and cheaper than buying new one's!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
beebeegee

beebeegeeMelbourne, Vic

  • 111 reviews
  • 97 likes

Excellent Everything!

published

Ordered a set of black polarised lenses for my Oakley flak 2.0xl frames on the weekend. They were made and shipped by regular post on Monday and received Friday. Excellent updating of the order progress. The lenses fit perfectly and seem to be as good a quality as any and at roughly half the price of an Oakley. An awesome company and product.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Outstanding Service for Fishfinda

published

As a Fly fishing guide I rely on my Polaroids. Sunglass Fix replaced my broken lenses and they are of outstanding quality in my Smith Guide Choice Frames. I will always use them for any repairs and the service to New Zealand was first class

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Daffy

DaffySydney, NSW

  • 9 reviews
  • 11 likes

Amazing and Perfect

published

I could not fault the product. I would say that the clarity of the polarized red/orange mirrored lenses were better than the original Oakley lenses that were on there previously. I had to replace the lenses due to some film peeling off from the original lenses (they were quite old and used a lot - not putting Oakley down by any means). The price to replace with this company was a fraction of what was from Oakley - I had no choice but to give this a go.

I have already raved on about this to my family and friends and will continually do so.

Definitely a returning customer.

PS. Did I mention the speedy standard delivery? Within 3 days!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Rose Riberu

Rose RiberuSouthwest, VIC

Absolutely perfect to a 110%

published

I had a quicksilver "The Stomp" fav sunglasses scrathed to the max. Bought the replacement from sunglass Fix and whalllaaaaa!!!!! Here I am with a brand spanking new "The Stomp" which is now discontinued. Thank you soo much sunglass Fix, think I might order another pair for spare just incase.. xoxo

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Not worth the money at all

published

Lens for Prada glasses could not be fitted as they were cut slightly differently to the originals. I was worried the frames would break if I pushed harder. Issue with website too - my profile showed 3 other peoples’ orders including their addresses!!

2 comments
The Sunglass Fix
Craig A.The Sunglass Fix
Alannahunicorn
Alannahunicorn

Problem has been solved. Thanks for your communication and assistance.

Joriz K

Joriz KMetropolitan Adelaide, SA

Affordable and high Quality replacement Lenses!

published

I bought a second hand prada sunglasses for a good price! Frame is as new but the lenses have been tarnished. Lenses are white on some places as a consequence of getting wet and leaving them without wiping according to the seller! So I was so happy that I found the sunglass fix online! Fantastic lenses! Affordable! And for additional $5 shipping- it arrived the next day after I ordered!!! I would buy again for sure! Highly recommend this seller!

Lisa

LisaGreater Melbourne (Metropolitan), VIC

So glad I found this service

published

Great service, pricing and the finished product looked amazing. Opted for mailing in my Ray-Ban (broke one lens) as couldn't get the other one out. They look brand new with perfectly matched lens colour. Kept me updated that they had received them and again when they where on there way back to me (It was a 1 day turnaround) with all the tracking info. Couldn't be happier. Highly recommend this service.

Sunglassfix is a terrific find!!

published

I’ve just installed my beautiful new Ray Ban lenses that fit perfectly!!
Removing and re-installing was so easy! Their customer service person was friendly & helpful.
I’ve sent their email link to friends & family- SO pleased:)))

Charlotte

Charlotte

  • 2 reviews
  • 1 like

As good as the reviews

published

So please with my repaired sunnies after dropping them and damaging the lenses.

Fast, efficient service with clear prompt communication turned around quickly in time for Christmas!

They even serviced my frames so now they’re as good as new!

Thank you!

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Great product with the Best customer service

published

Multiple repeat customer over many years. We own a water sport business and have replaced Maui Jim’s and Ray Ban sunnies with new lenses from Sunglass Fix. Excellent quality, easy ordering and the most friendly, helpful customer service I have experienced.

Amazing service & extremely helpful!

published

The lenses are fantastic quality & the staff were super helpful. After I ordered the wrong ones, they sent me the new lenses at no extra cost & matched them to my glasses perfectly. Highly recommend!!

Very helpful

published

I had no difficulty finding the right lenses, but could not get the tiny screw undone. Effort, WD40, brother, prayers... nothing worked.
So I packed it all up and sent it back, and after about 10 days I got my raybans back, good as new.
Sunglasses Fix is the right name for these very helpful people.

Bob

BobAU

  • 3 reviews
  • 2 likes

"Excellent service"

published

Excellent service from sunglass fix. My Oakley lenses were damaged and Oakley said it won't cover under the warranty and it cost me $15 to send it to Oakley for warranty check. When I ring Oakley service for replacement lenses, they said it will cost $99 for a new pair, when the whole sunglass cost only $120. Then I found sunglass fix through Google search. I ordered for a replacement lenses for my Oakley sunglasses. Received on time with out any damage. One of the lenses I received was loose from the frame. When I informed this to sunglass fix, the customer service person was ready to resend another piece with out asking further questions. Thank you very much sunglass fix. Great service and competitive price.

Matt

MattBrunei

Service is as fabulous as the product

published

Having ordered 2 sets of my replacement lenses, upon receiving them, I was at first disappointed to discover that 3 of my 4 lenses didn’t fit my Arnettes. I emailed Sunglass Fix and they responded within 24 hours to explain that the calibration on my sets were out and that they would immediately resend 2 new sets after having tested them for sizing. This obviously made me feel much better about the situation and despite the extra wait, it was well worth it as the extra ‘free’ pairs of lenses are awesome. Fit perfectly as promised and do the job brilliantly, as they are even better than the original lenses, which is especially important given that I live in the tropics! Outstanding service and product.

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Questions & Answers

JennyD

JennyDasked

The Sunglass Fix

How long is shipping to Canada? Postal code N3W 2G9. I'm looking to replace polarized lenses for my husbands Maui Jim Stingrays. He's a little worried buying 'aftermarket' but you do have really good reviews. If you have anything to add to ease his mind that be great. Thx so much.

1 answer
The Sunglass Fix
Craig A.The Sunglass Fix

Hi Jenny, Normally shipping to Canada can take 2-3 weeks with our free shipping or for a few dollars you can upgrade to express and get it in 1-2 weeks with tracking. However, with international borders closed all bets are off. DHL is no longer guaranteeing times. We've seen dealys of 1-3 weeks over what they state. Good news is it appears to be getting better. It's not all DHL, They use the domestic postal systems to perform the last leg within country and that's taking way longer than normal due to pandemic distancing and other reasons. Anyhow, best case at prsent is probably 2 weeks. Worse case 5 or 6.
Sorry, wish things were better but the world will get back to normal before long.
Craig and the team at Sunglass Fix

Mike M

Mike Masked

The Sunglass Fix

Dear Sunglass Fix,

I have a pair of Maui Jim Stingray sunglasses. Model number is MJ-103-10. Tortoise frame. Polarised brown lens with a mirror finish. I've cracked the right lens and would like to replace. How do ensure I get the right lens colour and mirroring. And what kind of lens do you provide for this model please?

Thanks
Michael

2 answers
The Sunglass Fix
Craig A.The Sunglass Fix

Hi Mike, your best bet is to visit our website at this link:
https://www.thesunglassfix.com.au/sunglass-lenses/maui-jim-mj103-stingray-replacement-sunglass-lenses-55mm-wide

This is the product for your frames. We have a wide selection of lenses we make for the Stingrays. However, it's hard to know exactly what lenses you have. From what I can tell the MJ-103-10 specifies the Stingray in the Tortoise frame but not the lens colour.

You can send our care team an email with a photo to info@thesunglassfix.com.au and they can probably help you ensure you get the closest match if you can't work that out from the website.

Hope that helps, Craig and the Sunglass Fix Team

Mike M
Mike M

Thanks...I've ordered the lens'.
Best
Mike

Margaret D

Margaret Dasked

The Sunglass Fix

How long does the replacement lenses last my Maui Jims lasted 2 years lost the colour in one of the lense can’t wear them anymore looks distorted and horrible

2 answers
The Sunglass Fix
Craig A.The Sunglass Fix

Hi Margaret, Replacement lenses like original lenses vary greatly in useful life. Much of the life of the lenses depends on the type of lens you have and the way they are treated and stored.
Non polarized lenses can last longer and their manufacturing process is simpler. They usually are a lens that is coloured and then treated with coatings to protect the lens.
Polarzied lenses are usually multiple lenses fused together. This fusing is usually a robust process but can deteriorate over time in extreme situations like heat or chemical attack and once the layers start to separate the process usually progresses as more things can make their way between the fused lenses causing further separation.
That said, I've seen lenses last for a week as they get scratched through a large drop or contact with a very sharp object in a bag affecting the main visual portion of a lenses. I've also seen both regular and polarized lenses last for 7 or more years with good care.
Lenses are also made from different material. Maui Jim uses Glass lenses in some of it's models as well as plastic in others. Plastic is lighter and safer and can be used in many rimless light frames models. Glass, being 3 times as heavy is usually used in full framed sunglasses. Glass is harder than any plastic hard coated lenses I've seen on the market. Therefore, it's usually stronger in terms of scratch protection. That said, one drop and the heavy lens can hit the ground and break destroying the lenses. They also tend to not be as comfortable to wear.
If I had to put an average on how often I would think people would replace their lenses I would say regular lenses would probably last a good 3 years of heavy use if kept from bad scratch scenarios. Polarized would probably last around two on average. That said, replacing lenses every 2 or 3 years would mean you have good performing, clear vision for about 6 cents a day for polarized and about 2 cents a day for regular lenses.
They can last a lot longer if cleaned with warm soapy water on a monthly basis or right after exposure to chemicals such as sun screens, bug spray, or perfumes. Also storing them in a microfiber case can do wonders for keeping them scratch free. I do find it amazing how many scratches take place when sunglasses are not in use compared to when in use.
Again, I have a pair I haven't treated considerably well that's polarized and are 6 years old. However, I've also gone through some much quicker by cleaning them on a dirty t-shirt with something that cut through the lenses.

We are always looking at ways to improve the lenses and hope that someday the technology and manufacturing processes available will improve so the lenses last even longer. However, with replacement lenses available and becoming more commonplace at least there's a much more cost effective option than buying an entire new pair when your lenses get worn. They certainly are the most important aspect in terms of performance so having clear, good performing lenses, is important.

Hope that helps, Craig Anderson CEO and founder Sunglass Fix

Margaret D
Margaret D

Thanks very much will have to order some more as they are the most comfortable sunglasses to wear iv had the frame for around 8 years

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