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The Sunglass Fix

The Sunglass Fix

Online store, Physical store
4.8 from 248 reviews · View Statistics

Reviews

  • Product Quality
    2.5 (2)
  • Return Claim MadeYes (1) · No (0)
  • Shipping
    2.3 (3)
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Awful company, condescending people, never use them.

published

Ordered Ray Ban replacement lenses using their instructions and information straight off the frames. The Lenses left Australia a week after I ordered them and then disappeared for another 3 weeks. They don't fit!!!!
My fault apparently!

Product Quality
Shipping
1 comment
The Sunglass Fix
Craig A.The Sunglass Fix

Run as fast as you can fron these guys!!! Quick to take your money slow to send product!

published

Poor shipping practices...pay for DHL shipping express then when asked Sunglass Fix for shipping info I get a Canada Post tracking number will tell everyone I know to Stay Clear of this shady company!!! 40 days after placing my order still no product! Quick to take your money slow to recieve item.

Shipping
Incentivised ReviewNo
9 comments
The Sunglass Fix
Craig A.The Sunglass Fix
Dave
Dave
Dave
Dave

Well today is 46 days and counting with nothing being delivered so far!!! I post if and when they ever get delivered.

Fast shipping to USA and decent quality lenses

published

I needed a quick pair of Polarized sunglass lenses to get my girlfriend for her Moscot Miltzen frames. It took exactly 8days to be delivered to NYC from Australia with the fastest shipping for only $5. We went to Moscot to get the lenses installed and the quality of the polarized lenses are pretty decent. I have some polarized lenses from Lensabl that were at least twice the price and take twice as long to be made/installed than Sunglass Fix and are only marginally better lenses. Considering you don't need to mail out your frames and the cost is only $50 for perfect fit polarized lenses I would go with Sunglass Fix if I ever need to replace mine.

Product Quality
Shipping
Incentivised ReviewNo
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Charles
CharlesLondon

Excellent Service

published

Very good experience with Sunglass Fix. needed some replacement lenses for my Oakley sunglasses and mistakenly ordered the wrong ones. Sent a note to Craig (CEO) and he responded on a Sunday. They sent me the correct lenses and refunded me for the ones i returned - no hassle. Really good service and will use them again.

Poor quality

published

These lenses were poor quality and fit. Cheap sunglasses give me eye strain headaches. I have 4 pairs of Oakley and one pair of Raybans and have no problem with them. I replaced the rayban lenses from this company and immediately started getting eyestrain headaches. The inferior quality to the originals was very obvious. Save you money and look elsewhere.

1 comment
The Sunglass Fix
Craig A.The Sunglass Fix
EHO Man
EHO ManMalver

Give them a Miss, cheap plastic and poor colour!!!

published
1 comment
The Sunglass Fix
Craig A.The Sunglass Fix
Buba
Bubanorwich

In the Bin!

published

So with the good reviews I thought i couldn't lose but ... i did! I watched the vids and got to work but just couldn't get the lenses to fit. They say the lenses are a guaranteed fit but as an engineer by trade I measured the lenses and there over size of the originals by .3 of a milometer. The top of the frame near the screw doesn't sit flush because the lenses are bigger than the originals all the way round. I complained and they replaced the lenses but there still over size so in the bin they go as i nearly damaged my frames trying to make the lenses fit the first time.
Waste of time and money ... track the originals down there be glass not plastic and fit!

3 comments
The Sunglass Fix
Craig A.The Sunglass Fix
Buba
Buba

Asked for a refund never came ! I'm done with this company

The Sunglass Fix
Craig A.The Sunglass Fix

Great service - good product

published

Very happy with my replacement lenses - so much cheaper than buying a new set of Oakleys. Easy to install and quick delivery.

Happy to have found sunglass fix

published

I ordered some replacement lenses for a pair of Prada sunglasses from sunglasse fix. They fit the glasses and the quality was very good. Although it didn't have prada etched in the lens, I was okay with that. For the price to replace the lines from sunglasse fix compared to a new pair of pradas I am more than happy with the results. Shipping took a while since they come from Australia, but they have a great customer service department that was helpful and friendly. I would definitely recommend them to a friend and use their services and products again

Colin
From Ontario Canada

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Imitation lenses!

published

No logo on lenses and slight variation in lense color leads me to believe these are not maui jim. Clarity seems less quality Unfortunately i didn't notice the fine print stating that no logo would be on my lenses. Cheesy option, should have went to Maui jim directly.

1 comment
The Sunglass Fix
Craig A.The Sunglass Fix

money saver

published

Purchased new lenses for my Oakley Fives 3.0
Arrived on time,look great and fit the frames well. Quality of lenses maybe not quite as good as original Oakleys, but for $40 what do u expect.Saved me about $150 so i am more than happy and will be shopping with Sunglass Fix again soon as i own two old pairs of Fives.
Thank you Sunglass Fix.

Very bad seller, lenses for rayban rb3502 are very differents.

published

Very bad spare, isn't glass.. is plastic and the colour isn't similar, very bad seller. I'm not happy with this seller is not clear in description of their products. Very bad.

1 comment
The Sunglass Fix
Craig A.The Sunglass Fix

Sunglasses replacement lenses fro Raybans RB 3445.

published

I am really impressed with this as it was easy to replace with your lenses and the lenses are fantastic. Great way not to buy new glasses and waste that money again. Thanks Sunglass Fix this was fantastic option, easy and affordable. Happy to recommend to family and friends.

very good

published

Easy to replace and worth while. company shipped quickly and were helpful with requests and technical advice. Would highly recommend these guys

Jono
JonoSydney, NSW
  • 2 reviews
  • 2 likes

Think twice. These lenses fail over time

published
1 comment
The Sunglass Fix
Craig A.The Sunglass Fix
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Page 1 of 2
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Questions & Answers

KStar
KStarasked
The Sunglass Fix

Hi there, just wondering the difference between polarised lens & your SFxEdge lens? Thanks so much

1 answer
The Sunglass Fix
Craig A.The Sunglass Fix

Hi KStar, polarized lenses have a 2nd layer which is the polarization lens. This film acts like a million microscopic mirrors that reflect light away from your eyes if the light is coming in at an angle. It's designed to block road and overhead glare.
Cosmetically they look the same as a regular (SFX Edge Lens).
All our lenses block 100% UV and high quality lenses. It's just the polarized that have the added glare protection which makes them a lot more popular. They are more complex to make thus cost a bit more. If you don't have polarized lenses today then the Edge would be perfect if you enjoy what you have.
Here's more information on our site.
https://www.thesunglassfix.com.au/what-are-polarized-lenses

Hope that helps, Craig and the team at Sunglass Fix

Gazz
Gazzasked
The Sunglass Fix

Do they do prescription lenses to suit the sunglasses?
Gareth

1 answer
Damo
Damo

Not that I know about. Mine where a change out from RayBan mirror glasses. They are an amazing company if you need a direct change. No branding.

JennyD
JennyDasked
The Sunglass Fix

How long is shipping to Canada? Postal code N3W 2G9. I'm looking to replace polarized lenses for my husbands Maui Jim Stingrays. He's a little worried buying 'aftermarket' but you do have really good reviews. If you have anything to add to ease his mind that be great. Thx so much.

1 answer
The Sunglass Fix
Craig A.The Sunglass Fix

Hi Jenny, Normally shipping to Canada can take 2-3 weeks with our free shipping or for a few dollars you can upgrade to express and get it in 1-2 weeks with tracking. However, with international borders closed all bets are off. DHL is no longer guaranteeing times. We've seen dealys of 1-3 weeks over what they state. Good news is it appears to be getting better. It's not all DHL, They use the domestic postal systems to perform the last leg within country and that's taking way longer than normal due to pandemic distancing and other reasons. Anyhow, best case at prsent is probably 2 weeks. Worse case 5 or 6.
Sorry, wish things were better but the world will get back to normal before long.
Craig and the team at Sunglass Fix

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