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The Sunglass Fix

The Sunglass Fix

Online store, Physical store
4.8 from 248 reviews · View Statistics
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Listing monitored by The Sunglass Fix

Reviews

  • Product Quality
    1.5 (2)
  • Return Claim MadeYes (1) · No (1)
  • Shipping
    1.0 (2)
Previous
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Awful company, condescending people, never use them.

published

Ordered Ray Ban replacement lenses using their instructions and information straight off the frames. The Lenses left Australia a week after I ordered them and then disappeared for another 3 weeks. They don't fit!!!!
My fault apparently!

Product Quality
Shipping
The Sunglass Fix
Craig A.The Sunglass Fix

Very disappointing quality

published

I received my replacement lenses today in the UK ahead of the scheduled lead time and was excited to fit them into my old Rayban frames. The instructional video advised unscrewing the frames and popping out the old lenses. This was fairly easy. However the replacement lenses are very slightly different in curvature to the originals and fitting was considerably more difficult, so much so that in the process both of the new lenses de laminated a small amount in the edges. They are in and better than my old ones that had a scratch but certainly not perfect.

Product Quality
Incentivised Review No
Return Claim MadeNo

Run as fast as you can fron these guys!!! Quick to take your money slow to send product!

published

Poor shipping practices...pay for DHL shipping express then when asked Sunglass Fix for shipping info I get a Canada Post tracking number will tell everyone I know to Stay Clear of this shady company!!! 40 days after placing my order still no product! Quick to take your money slow to recieve item.

Shipping
Incentivised Review No
The Sunglass Fix
Craig A.The Sunglass Fix
Dave
Dave
Dave
Dave

Well today is 46 days and counting with nothing being delivered so far!!! I post if and when they ever get delivered.

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Not worth the money at all

published

Lens for Prada glasses could not be fitted as they were cut slightly differently to the originals. I was worried the frames would break if I pushed harder. Issue with website too - my profile showed 3 other peoples’ orders including their addresses!!

The Sunglass Fix
Craig A.The Sunglass Fix
Alannahunicorn
Alannahunicorn

Problem has been solved. Thanks for your communication and assistance.

Lenses didn't fit in my frames

published

I bought lenses to fit my arnette stickup 4147. The lenses never fitted into the frames properly. The two ends you can get it with a struggle but the sides I can never get to sit in properly. Now the tint is bubbling at the top because of this.

The Sunglass Fix
Craig A.The Sunglass Fix

The replacement lenses

published

Got replacement lenses which matched the old ones, were great for a few years but then the inside of the lenses started wearing or rubbing off which made them very annoying to wear as they are patchy to view through.

Poor quality

published

These lenses were poor quality and fit. Cheap sunglasses give me eye strain headaches. I have 4 pairs of Oakley and one pair of Raybans and have no problem with them. I replaced the rayban lenses from this company and immediately started getting eyestrain headaches. The inferior quality to the originals was very obvious. Save you money and look elsewhere.

The Sunglass Fix
Craig A.The Sunglass Fix
EHO Man
EHO ManMalver

Give them a Miss, cheap plastic and poor colour!!!

published
The Sunglass Fix
Craig A.The Sunglass Fix
Buba
Bubanorwich

In the Bin!

published

So with the good reviews I thought i couldn't lose but ... i did! I watched the vids and got to work but just couldn't get the lenses to fit. They say the lenses are a guaranteed fit but as an engineer by trade I measured the lenses and there over size of the originals by .3 of a milometer. The top of the frame near the screw doesn't sit flush because the lenses are bigger than the originals all the way round. I complained and they replaced the lenses but there still over size so in the bin they go as i nearly damaged my frames trying to make the lenses fit the first time.
Waste of time and money ... track the originals down there be glass not plastic and fit!

The Sunglass Fix
Craig A.The Sunglass Fix
Buba
Buba

Asked for a refund never came ! I'm done with this company

The Sunglass Fix
Craig A.The Sunglass Fix
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Imitation lenses!

published

No logo on lenses and slight variation in lense color leads me to believe these are not maui jim. Clarity seems less quality Unfortunately i didn't notice the fine print stating that no logo would be on my lenses. Cheesy option, should have went to Maui jim directly.

The Sunglass Fix
Craig A.The Sunglass Fix

Very bad seller, lenses for rayban rb3502 are very differents.

published

Very bad spare, isn't glass.. is plastic and the colour isn't similar, very bad seller. I'm not happy with this seller is not clear in description of their products. Very bad.

The Sunglass Fix
Craig A.The Sunglass Fix

Poor fitment and customer svc

published

Lenses didn't fit. Took to Optometrist who had to grind them down to fit. Customer service didn't offer to refund any portion. Would not recommend

The Sunglass Fix
Craig A.The Sunglass Fix
Josh
Josh
The Sunglass Fix
Craig A.The Sunglass Fix
Jono
JonoSydney, NSW
  • 2 reviews
  • 2 likes

Think twice. These lenses fail over time

published
The Sunglass Fix
Craig A.The Sunglass Fix

Product didn't fit. Service was great though!

published

The website, deliver, pricing eye was FABRASTIC. But the product itself was not suitable for my Rayban clubmasters. The shape and size was wrong based on the suggested lenses and now my glasses are unusable.

The Sunglass Fix
Craig A.The Sunglass Fix

Questions & Answers

KStar
KStarasked
The Sunglass Fix

Hi there, just wondering the difference between polarised lens & your SFxEdge lens? Thanks so much

1 answer
The Sunglass Fix
Craig A.The Sunglass Fix

Hi KStar, polarized lenses have a 2nd layer which is the polarization lens. This film acts like a million microscopic mirrors that reflect light away from your eyes if the light is coming in at an angle. It's designed to block road and overhead glare.
Cosmetically they look the same as a regular (SFX Edge Lens).
All our lenses block 100% UV and high quality lenses. It's just the polarized that have the added glare protection which makes them a lot more popular. They are more complex to make thus cost a bit more. If you don't have polarized lenses today then the Edge would be perfect if you enjoy what you have.
Here's more information on our site.
https://www.thesunglassfix.com.au/what-are-polarized-lenses

Hope that helps, Craig and the team at Sunglass Fix

Gazz
Gazzasked
The Sunglass Fix

Do they do prescription lenses to suit the sunglasses?
Gareth

1 answer
Damo
Damo

Not that I know about. Mine where a change out from RayBan mirror glasses. They are an amazing company if you need a direct change. No branding.

JennyD
JennyDasked
The Sunglass Fix

How long is shipping to Canada? Postal code N3W 2G9. I'm looking to replace polarized lenses for my husbands Maui Jim Stingrays. He's a little worried buying 'aftermarket' but you do have really good reviews. If you have anything to add to ease his mind that be great. Thx so much.

1 answer
The Sunglass Fix
Craig A.The Sunglass Fix

Hi Jenny, Normally shipping to Canada can take 2-3 weeks with our free shipping or for a few dollars you can upgrade to express and get it in 1-2 weeks with tracking. However, with international borders closed all bets are off. DHL is no longer guaranteeing times. We've seen dealys of 1-3 weeks over what they state. Good news is it appears to be getting better. It's not all DHL, They use the domestic postal systems to perform the last leg within country and that's taking way longer than normal due to pandemic distancing and other reasons. Anyhow, best case at prsent is probably 2 weeks. Worse case 5 or 6.
Sorry, wish things were better but the world will get back to normal before long.
Craig and the team at Sunglass Fix

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