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The Sunglass Fix
Online store, Physical storeDamoSydney, NSW
- 3 reviews
Amazing service and fit
Had the replacement lenses withing 3 days of ordering for my RayBan glasses. Fitted perfect. These glasses are now my favourite pair to wear again. Great Australian company.
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LouiseSouth East Queensland, QLD
- 3 reviews
Absolutely stoked with SFxUltra
Absolutely stoked. Ordered replacement lens for Coach sunnies on 1 jan 2021 (SFxUltra). Arrived rural NZ on 14th Jan. Lens are better than the original. Super easy to install. Definitely using these guys again.
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Rayban Liteforce Lenses
After shopping around for weeks to try and find replacement lenses for my Rayban Liteforce I came across The Sunglass Fix who not only stocked them but had them marginally cheaper than every other competitor. Fast forward a few months later I had to replace them because of my clumsiness.
Michelle in customer service had them replaced within a matter of days! You just don't get this quality of customer service or warranty support in 2020. They've got a lifetime customer in me! THANKYOU!
1 comment
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JulieSouth East Queensland, QLD
- 5 reviews
Great lenses
Good quality good colour perfect match to originals, friendly company to deal with, very helpful when I called them for assistance and inquiring of my order
Thanks heaps for a great service
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Great Customer Service
I ordered replacement lenses for my Ray Bans and when they arrived I quickly discovered I had ordered the incorrect lenses for my frames.
One email later and the correct lenses were on the way - no questions asked and no issues even though it was my error.
The correct lenses have now arrived and fit perfectly and have restored my glasses to new.
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Kara_LackmannSydney, NSW
- 2 reviews
- 1 like
Great lens replacement
I love my frames and was sad that after a few years they sustained so many scratches and along came Sunglass Fix!
Ordered replacement lenses, although there were 2 different sizes for my frames I worked out the size from the numbers on the frame as it was tricky measuring the lens itself.
Easy ordering, I followed up my package as it seemed to take some time, Sunglass Fix responded really quickly. Luckily the lenses arrived that day. Installing was easy using the tutorial.
Am a happy camper, have a pair of sunnies all renovated in time for the warmer sunnier weather.
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JulieSouth East Queensland, QLD
- 5 reviews
Great company
I was sceptical using an online company of this kind
I firstly called and spoke to a lovely gentleman that explained how the company works and where they were located, lucky for me in Australia
He stayed on the phone call and helped me through the ordering process, within a week I had my new lenses great quality and a good company to deal with thanking you The Sunglasses fix
Julie
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Shane B.Wide Bay-Burnett, QLD
Unbelievable delivery
I ordered my lenses at aprox 2pm Wednesday afternoon on the 1/7/2020 I just received my lenses on Thursday at 10.45am on the 2/7/2020. I payed $5 extra for express post but did not expect delivery the next day. The site was easy to navigate lenses are excellent easy to change thanks to the online video will be recommending sunglasse fix to everyone. Thanks for your prompt service 10/10
1 comment
Craig A.The Sunglass Fix
Thanks Shane, very nice of you to share the positive experience. With all the global delays to shipping resulting from Covid 19 airport and border closures, it's a breath of fresh air to see things ... Read more
are improving. Enjoy your lenses and thanks again for taking the time to share with others. Craig Anderson CEO and Founder - Sunglass FixSimilar opinion? Write a review on ProductReview.com.au!
Mike
- 3 reviews
Top lenses
Got two sets of lenses one for Otis blunt and one for spotters cruiz. I have been using them now for about 6 months and they have been great. No scratches and just as good as origin lenses.
Thanks.
1 comment
Craig A.The Sunglass Fix
Thanks Mike, appreciate the feedback and real life experience. Glad to hear they are performing great and living up to the durability we try to build into them. Appreciate the positive review and y... Read more
our using our service. Craig Anderson - CEO and Founder - Sunglass FixSimilar opinion? Write a review on ProductReview.com.au!
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Toby M.Greater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
Too easy !
Ordered some lenses for sunglasses that were 3-4 yo and a few days later delivered and easily installed.
Delivery had tracking,lenses were wrapped nice and snug and also a sunglasses bag thrown in to help keep the new lenses from being scratched. If I could give 6 stars I would !
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Barnzippa83South East Queensland, QLD
Great service.
I ordered the incorrect size lenses. Sent them an email and they had posted the correct size within a couple of hours. They included a return envelope for the incorrect size lenses. Couldn’t ask for more
1 comment
Craig A.The Sunglass Fix
Thanks so much for the review and positive feedback. Very nice of you to take the time. Really helps our company and the team here. Enjoy your lenses!
Craig Anderson CEO and Founder of Sunglass Fix
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Euan
- 2 reviews
- 2 likes
So quick
Ordered on Wednesday and were delivered to me by Thursday afternoon. I was still waiting for the confirmation email. Definitely be ordering again. Cheers for the fantastic service I was provided
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Fantastic!
Prompt delivery and excellent quality!
I would absolutely recommend this service to anyone who has scratched their favourite pair of sunnies (much like I had).
Very informative installation videos also. I wasn't quite sure how I was going to get my lenses out without snapping the frame but their advice made it super simple.
Thanks!
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Rsrem
- 3 reviews
Great product
I purchased replacement lenses for my Revo from Sunglass Fix. Fast shipping to WA, well packaged, perfect fit, look good and a great video instruction how to replace them, definitely highly recommend.
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Isaac TredreaPerth, WA
- 5 reviews
- Online store
- Verified customer
Wow the delivery was fast!
Amazing, I bought lenses on Tuesday and had them delivered to my office in Perth by Thursday... the lenses were perfect...
This the second time I've used these guys...I'm very happy with the level of service.
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00BCKSouth East Queensland, QLD
- 4 reviews
- 8 likes
Outstanding service and great lenses
I ordered some Oakley polarised lenses two months ago. Unfortunately the polarisation made them blurry to use when driving. I sent an email and had a quick reply and an apology and received new non polarised lenses in two days along with a prepaid, addressed return envelope.
Outstanding service from a company who says what they do and do what they say.
The lenses are also great at a fraction of the Oakley price.
I highly recommend the Sunglass Fix.
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Very Happy
I bought replacement lenses for my Oakley Enduro from sunglass fix. Fast shipping to regional town, well packaged, Perfect fit, look good and a third the price of genuine lenses, definitely recommend.
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perfect fit and as good as original lenses
Very easy to deal with and navigate the store.
I accidentally scratched the lens on my Oakley's ,quick replacement and they are back to being new and for a fraction of the original price.
Very happy.
1 comment
Craig A.The Sunglass Fix
Thanks for the nice review Tim. Very much appreciated by the team at Sunglass Fix. Enjoy your lenses and thanks for taking the time to share your experience with us and others. Craig CEO and Founder - Sunglass Fix
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Ronnie.Metropolitan Adelaide, SA
- 3 reviews
Better than original lenses.
Great products, I replaced my lenses with these and without doubt they are better than the original lenses, and at less than a third of the price I was qouted.
1 comment
Craig A.The Sunglass Fix
Thanks Ronnie, appreciate the positive feedback and your taking the time to write about your experience with Sunglass Fix.
Enjoy your lenses and thanks again for the nice review.
Craig Anderson CEO and Founder - Sunglass Fix
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David MitchellSydney, NSW
Great products delivered quickly and with detailed instructions - in English!
I broke a lens in my favorite sun glasses and needed a replacement - I went to my local store but they could not help but Sunglass fix did the job. Great work team.
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Questions & Answers
JennyDasked
How long is shipping to Canada? Postal code N3W 2G9. I'm looking to replace polarized lenses for my husbands Maui Jim Stingrays. He's a little worried buying 'aftermarket' but you do have really good reviews. If you have anything to add to ease his mind that be great. Thx so much.
1 answer
Craig A.The Sunglass Fix
Hi Jenny, Normally shipping to Canada can take 2-3 weeks with our free shipping or for a few dollars you can upgrade to express and get it in 1-2 weeks with tracking. However, with international borders closed all bets are off. DHL is no longer guaranteeing times. We've seen dealys of 1-3 weeks over what they state. Good news is it appears to be getting better. It's not all DHL, They use the domestic postal systems to perform the last leg within country and that's taking way longer than normal due to pandemic distancing and other reasons. Anyhow, best case at prsent is probably 2 weeks. Worse case 5 or 6.
Sorry, wish things were better but the world will get back to normal before long.
Craig and the team at Sunglass Fix
Mike Masked
Dear Sunglass Fix,
I have a pair of Maui Jim Stingray sunglasses. Model number is MJ-103-10. Tortoise frame. Polarised brown lens with a mirror finish. I've cracked the right lens and would like to replace. How do ensure I get the right lens colour and mirroring. And what kind of lens do you provide for this model please?
Thanks
Michael
2 answers
Craig A.The Sunglass Fix
Hi Mike, your best bet is to visit our website at this link:
https://www.thesunglassfix.com.au/sunglass-lenses/maui-jim-mj103-stingray-replacement-sunglass-lenses-55mm-wide
This is the product for your frames. We have a wide selection of lenses we make for the Stingrays. However, it's hard to know exactly what lenses you have. From what I can tell the MJ-103-10 specifies the Stingray in the Tortoise frame but not the lens colour.
You can send our care team an email with a photo to info@thesunglassfix.com.au and they can probably help you ensure you get the closest match if you can't work that out from the website.
Hope that helps, Craig and the Sunglass Fix Team
Thanks...I've ordered the lens'.
Best
Mike
Margaret Dasked
How long does the replacement lenses last my Maui Jims lasted 2 years lost the colour in one of the lense can’t wear them anymore looks distorted and horrible
2 answers
Craig A.The Sunglass Fix
Hi Margaret, Replacement lenses like original lenses vary greatly in useful life. Much of the life of the lenses depends on the type of lens you have and the way they are treated and stored.
Non polarized lenses can last longer and their manufacturing process is simpler. They usually are a lens that is coloured and then treated with coatings to protect the lens.
Polarzied lenses are usually multiple lenses fused together. This fusing is usually a robust process but can deteriorate over time in extreme situations like heat or chemical attack and once the layers start to separate the process usually progresses as more things can make their way between the fused lenses causing further separation.
That said, I've seen lenses last for a week as they get scratched through a large drop or contact with a very sharp object in a bag affecting the main visual portion of a lenses. I've also seen both regular and polarized lenses last for 7 or more years with good care.
Lenses are also made from different material. Maui Jim uses Glass lenses in some of it's models as well as plastic in others. Plastic is lighter and safer and can be used in many rimless light frames models. Glass, being 3 times as heavy is usually used in full framed sunglasses. Glass is harder than any plastic hard coated lenses I've seen on the market. Therefore, it's usually stronger in terms of scratch protection. That said, one drop and the heavy lens can hit the ground and break destroying the lenses. They also tend to not be as comfortable to wear.
If I had to put an average on how often I would think people would replace their lenses I would say regular lenses would probably last a good 3 years of heavy use if kept from bad scratch scenarios. Polarized would probably last around two on average. That said, replacing lenses every 2 or 3 years would mean you have good performing, clear vision for about 6 cents a day for polarized and about 2 cents a day for regular lenses.
They can last a lot longer if cleaned with warm soapy water on a monthly basis or right after exposure to chemicals such as sun screens, bug spray, or perfumes. Also storing them in a microfiber case can do wonders for keeping them scratch free. I do find it amazing how many scratches take place when sunglasses are not in use compared to when in use.
Again, I have a pair I haven't treated considerably well that's polarized and are 6 years old. However, I've also gone through some much quicker by cleaning them on a dirty t-shirt with something that cut through the lenses.
We are always looking at ways to improve the lenses and hope that someday the technology and manufacturing processes available will improve so the lenses last even longer. However, with replacement lenses available and becoming more commonplace at least there's a much more cost effective option than buying an entire new pair when your lenses get worn. They certainly are the most important aspect in terms of performance so having clear, good performing lenses, is important.
Hope that helps, Craig Anderson CEO and founder Sunglass Fix
Thanks very much will have to order some more as they are the most comfortable sunglasses to wear iv had the frame for around 8 years
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Craig A.The Sunglass Fix
Hi Joel, Glad to hear the team helped you out and you've had such a great experience using our service. We do try hard to ensure we help people find a great solution to keep their sunglasses going. ... Read more
Appreciate your taking the time to shout us out. I'll pass on the positive comments to Michelle too. Craig Anderson - CEO and Founder - Sunglass Fix