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The Surfboard Warehouse

The Surfboard Warehouse (page 2 of 10)

4.2 from 191 reviews · View Statistics

Reviews

  • Product Quality
    3.0 (16)
  • Return Claim MadeYes (5) · No (12)
  • Shipping
    2.7 (7)
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Fantastic service and great prices

published

Super happy i ordered my daughter a 7ft Mini Mal on Xmas day for her bday (Excellent prices if you wait for Boxing Day sales) Her Bday was on Sunday 6/01/19 and given all the public holidays over Christmas and New Years and a mix up with my address, the board arrived just in time on the Friday the 5th before her Birthday!!!!!
I couldnt believe it! SW went above and beyond to get my order to me just in time! I am very thankful to SW team! I would highly recommend their online and delivery services.

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Dave

DaveWollongong

Arrived with plenty of time before christmas

published

I am over the moon with the service I have received from SW, I ordered a board on thursday 12/12/18 and it has arrived first thing this morning on a Monday! I was worried I wouldn't receive my parcel before Christmas due to the chrissie rush and all but they had it delivered in record time. The board was well packaged with plenty of padding, bubble wrap and cardboard to make sure it arrived safe and sound and the board looks better than the pictures. You have made me one happy customer

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Andrew

AndrewGold Coast

So much fun

published

Got a bombora softboard in a 5'7 for under $200 and its basically the same shape as others selling for $500. The board is so much fun its super corky and paddles like a longboard but the little nugget shape allows for snappy little turns and changes the way you will surf mushy surf. It came with a set of fcs thruster fins which was a huge plus and allowed me to install my set of glass fins in. I would highly recomend this board without a doubt.

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SarahG

SarahGTallebudgerra

Really happy with my new board

published

My friend and I have always wanted to get stand up paddle boards to use down Tallebudgerra creek on the weekends and had hired a few from the local hire section. We went in to shop together hoping to get a deal on two but SW were unable to give us a discount which was rather dissapointing given we were purchasing two high priced items. However we still went with it as we wanted to get them intime for summer. I chose a waterborne oceanic and my friend got a waterborne evoke both in the teal colours. We have since used these boards a bunch of times and swapped out and they are remarkably light, agile and easy to paddle. I couldn't recommend these two products highly enough, the quality and finish is great.

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Casey

CaseyPalm Beach

Good value

published

Surfboard warehouse offer really good value, I have purchased three boards from them now the last being an eco and they have all been terrific boards. The eco was on sale and I had been eyeing it off for a while now and the reviews are right this board makes one foot surf fun.

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Joe

JoeSouth Australia

Prompt delivery and packaged well

published

My board arrived in great shape and was very well packaged. It took 3 days to get from the Gold Coast to South Australia so I was very impressed. The care taken on packing my items was remarkable and Surfboard Warehouse have taken their packaging to the next level, not only was it foam wrapped and tightly packed in a large box, it even came with a kind note and thank you letter for shopping with them. Great service on both fronts.

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Tristan

TristanMermaid Waters

What a steal

published

I dropped by the Miami shop on Saturday to have a sticky beak after getting an email about some deals in store and found they had a clearance rack with a few customs and prototype boards. I ended up grabbing a little clear skin 5'10 nugget of a thing and christ almighty does this thing go well. It 21" wide so a lot wider than my standard 19 1/4 shortie and has a fatter wider squash tail but throw her on rail and she powers through turns and is extremely responsive given the oversized tail. I am in love with it and a terrific find. Thnx guys

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Sam.C

Sam.CGold Coast

Dark horse review

published

I purchased a dark horse by vessel shapes about a month ago as a spare board for a Indo trip as it was pretty cheap at the time and the shape looked good. I got the 5'10 which was a tad wider and slightly heavier than my JS but with a similar squash tail and just a few extra liters. As luck had it I ended up tearing a fin out on my JS on the reef day 3 and so I ended up using the dark horse for the rest of the trip. The board definitely delivered and I was able to surf my pants off for the rest of the two week trip without a single hassle. Overall the board goes relly well and held up to solid swell and for the price I will definitely be back to grab another

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Nathan Clark

Nathan ClarkGold Coast

I love this board!

published

The shapers at SW have nailed it with the new Ecobean2 shape! I seriously am in love with this board and have been using it for like a month straight now and surfing it in anything from 1 foot crappy much to 3 or 4 foot clean slabs and the board goes seriously good! I've got the 5'6 and I weigh about 80ish kgs and the board paddles like a longboard but performs like a shorty. Duck diving is takes a little to master because of the extra float but the board seriously handles everything and makes those small and crap days a hole lot of fun. Who wants to be just cruising on a longboard when you can be throwing one of these about on the smaller days? Crazy!

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Kelly

KellySydney

4 out of 5 stars

published

I'll start with the good stuff first. The board is incredibly good value and well made with a beautiful print and finish. It was packaged extremely well and better packed than anything I have received before so you guys do a great job there without a doubt.I bought a Oceanic and it is stable and paddles well just like the lady on the phone explained and she was very helpful too. My only grief is that the delivery went to the local depot and not my house, now normally this would not be such an issue but as I am in Sydney this 20km drive took over an hour in traffic to pick the board up and was extremely frustrating. A re delivery option if you are not home is needed and this is why I have give 4 out of 5 stars

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As the name says it is a fountain of youth

published

I have been riding my fountain of youth for the past 2 or so months and it is a brilliant board. As the name says the fountain of youth truly is a fountain of youth. My paddle speed has increased, wave count has increased and the board is a tad larger than what I normally ride but still turns with ease. The board makes me feel like a spring chicken and im by no means the fittest bloke these days. Top stuff and a terrific option for those like me who have put on a few kegs over the years.

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John

JohnElanora

Repeat Customer

published

Just purchased my second Ecobean after my first finally kicked the bucket after a solid 5 or 6 years of surfing. The eco is a great little board and has been my favourite for a long time, the new shape is a little more smooth through the turns and a really practical shape. Its got a bit more tech in it then my last one which was rather basic, this one has heaps of carbon and deck strength so I am sure it will outlast my previous one and give me some solid fun for the next few years. Thanks for making an awesome product that lasts and costs next to nothing, I don't know how you do it!

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Cymatic - next level surfing!

published
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Jesse

JesseCoolangatta

This board is crazy good!

published
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Sophie

SophieNoosa

very helpful

published

Fantastic staff who were really warming and helpful. I purchased my first standup paddle board from Noosa and they helped select the right size and style for me. they also went the extra mile and gave me plenty of tips on how to paddle, how to install all the items like my fins and rail tape and told me where I should start out. Fanastic.

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Old School Service

published
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Trav

TravBroadbeach

my favorite board yet

published

The eco bean is so f'in good!! A few of my friends have bought boards from Surfboard Warehouse and been pretty happy but this is my first and I am stoked on the board. Its fun and fast and rips in the muchy stuff. I'm lovin it, the only gripe I would have is the fins are just plastics, but once I changed those out for a set of glassy's the board goes.

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Josie

JosieCoffs

Great

published

From the start of my research and how helpful and thoughtful they were with their advice to the delivery and the way the board was so well packaged to ensure it arrived safe and sound I am more than happy to recommend these guys to anyone. They have been a pleasure to deal with and attentive to my needs and answered every question I had by email and phone quickly. Thanks guys

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Don

DonSydney

Couldnt be happier

published

Board arrived in only 48 hours and I got to use it this wekend with some clean swell and it goes amazing. Its wider and a little thicker than I thought but it doesnt effect the boards performance at all just helps me with my paddling. The zephyr is awesome and I am keen to go out again this morning to give it another crack. Top board and couldnt be happier

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Fin plugs popped out and glass job terrible

published

Bought an eco bean and the middle fin just fell out on the third surf. Tried to get it repaired but two shops wouldn't touch it as there was barely any glass on the tail of the board. Tried to resolve the issue with SBW but they weren't interested. You get what you pay for.

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Page 2 of 10
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Questions & Answers

Andy

Andyasked

Has anyone had issues with the surfboard warehouse trying to blame the consumer for manufacturing defects on the board?

I’m still going through the headache to trying to organise a claim review. They are taking so long to sort it out. Even after I supplied so many photos on three seperate occassions. I was wondering how they get away with this. All
I want is my money back. I don’t want to buy there again.

2 answers
Troy
Troy

I haven't come across this problem at all mate. That's an unfortunate situation you find yourself in but if I was you, I would let them know that if it isn't rectified soon then you will be taking your complaint to consumer watch and the ombudsmen. I know you don't want to buy from them again, but maybe you could do a simple board swap. Old for new. Even though you have had a bad customer experience with them, atleast you will have a rideable board. Good luck mate.

Dazzer
Dazzer

If your on the Northern Beaches I'd talk to George at Manly Surfboards. Only ever had one issue with a board I bought from them and it was replaced instantly.

Frans H.

Frans H.asked

Those delamination issues are a worry. It would be easy to hit over 70 degrees in the sun or on a closed up car in summer. Especially in the tropics or ozzy. So its the air inside pressurizing the deck. Why not add a simple pressure release valve in the boards. Problem solved!

1 answer
The Surfboard Warehouse
John M.The Surfboard Warehouse

Hi Frans, Thanks for your enquiry. So you are aware, pressure valves do not prevent delamination, as this is a side effect of the foam core literally melting. Boards that have a valve installed (such as a goretex valve) can still delaminate and either contract like a raisin as the air releases from the valve or if exposed to higher temperatures expand as the valve can only release a certain amount of air per minute (in cases where boards are left in cars this is typically the case). We run valves in all boards above 9ft but this is not to prevent heat damage.

Ben

Benasked

Has anyone owned a Walsh Surf Designs Mini Mal?

No answers
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